MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1629 results found
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Draft lost
I received automatic lost for a premier draft without playing a game. I was queuing for a game and clicked cancel and I think this is where the bug has happened and have been qued into a game after clicking cancel, but on my side I'm still in the main page so I guess the game times out for an auto-lose or it just loses the game for the straight away... I only noticed the loss after I then re-qued for a game, which I won, and then saw I had a loss on the track.
1 vote -
Game loss after loosing connection for 5 seconds
You will have to make some changes in when the connection is gone for a few seconds, instead of getting a game loss, give people some time to reconnect. In Magic online you have 5 minutes to reconnect before you will recieve a game loss. I had now more then 3 times that i was winning a game but gettining a game loss for loosing connection for 5 seconds while my internet was doing just fine. And when you are playing events for 2 boosterboxes, getting a gameloss is just a big disadvantage!
1 vote -
Draft loss bug
When playing Foundations quick draft, I was given a match loss when I shouldn't have been. Included are screenshots showing that according to my match history I had only played two games, both of which were wins, but the Arena client believed that I had 2 wins and 1 loss. The event ended when I had 2 ACTUAL losses, but the client believed I had 3.
1 vote -
Booted from server resulting in loss
Was in a quick earlier and was playing when I was booted from the server, resulting in my 3rd loss ending the event, in a game I was winning...
2 votes -
対戦相手が表示される直前に落ちる
スタンダードイベント中、マッチング完了し対戦開始前、対戦相手が表示される直前にアプリが落ちます
このバグが起きた際、復帰の為に再起動しても同じく対戦相手が表示される直前のタイミングでアプリが落ちてしまいますこれにより過去4度敗北扱いになりジェムやゴールドを失いました。
アプリが落ちてしまうためスクリーンショットが撮れませんでしたが、日本時間2024/18:40のあたりに発生しました。
3 votes -
Arena Direct improvements
The arena direct event in its current form is far too close to gambling and is actively detrimental to players. Making a bo1 event with a single loss allowed COMPETITIVE is absolutely outrageous, and it fosters addictive tendencies. This is exacerbated by making bo1 drafts podless, thus emphasizing the luck aspect of your assigned draft table. Please consider re-architecting your competitive events, as they prey on impulses and are a pretty horrible experience for many players. This is not in the spirit of the game.
1 vote -
Visual Bug.
Visual bug in the upper part when exiting standard metagame challenge event in iOS(iPad 10th gen, 18.3.1). Need to close the app constantly for it to go away but it appears again when I play the challenge.
2 votes -
Temporary internet disconnect leading to game loss for unplayed game
I pressed the "find match" button in Duskmorne premier draft, and as I was searching for a match, my phone turned itself off and the game disconnected. When I reconnected to the game, I found that an opponent had been found, however the game closed that match immediately upon loading and I was initially given neither a win or loss. I then played another game, however upon the conclusion of that game, I found I had been given a loss for my previous game despite not actually being able to play it.
Therefore, I was unfairly given a loss for…
1 vote -
Loss of connectivity registered as a 'loss' during event
Hi, I am user 'Mage you look #14859'
Today I have taken part in an event 'Premier Draft Aetherdraft Alchemy'
I lost connectivity during the third game I played and it was recorded as a loss. I haven't clicked 'claim' yet. Could you please delete the second loss so I can continue playing or credit me with a token so I can start again?
2 votes -
Standard Event win counted as loss
I had two losses already in a standard event. Then I wanna match and it treated it as a loss and kicked me out of the event.
2 votes -
Standard Event win counted as loss
I had two losses in my standard event. I didn’t wanna match and it treated it as a loss and kicked me out of the event
1 vote -
Disconnected Mid-match
- Be in a match. Lose connection even momentarily
- iOS
- Get kicked out of the match. Sometimes restarting the client enables me to reconnect. Other times it does not.
- Not get kicked out in the first place or at the very least make it easy to reconnect.
- Not much to show. It brings me back to the match screen and only records it as a loss later.
- As mentioned, sometimes closing the game and reopening it allows me to reconnect.
All in all, a very frustrating experience. Makes me not want to play the game at home.
2 votes -
draft awards not credited
I just completed a premier draft but It does not seem like the packs and gems were awarded. Can this be reviewed? Thanks.
1 vote -
Worst Midweek Magic event in some time
The "Into the Future" Midweek Magic event of 2025-03-04 was the worst that I've played in quite some time. Hated those Alchemy decks. Miserable play experience. Please, no more Alchemy. The only good thing was it had no cost.
2 votes -
Aetherdrift Mastry Mythic Card Rewards
This is the second time this has happened. Both the level 21 and 34 were supposed to reward me with 2 Aetherdrift Mythic Rewards. Both times however, it has not given me those rewards. The first time I thought maybe I just missed it. Same thing happened this time, game rewarded with coins and experience but no cards. My mastery shows that I have been awarded that level, but in reality I received nothing. Please address this issue.
1 vote -
Draft Ended Prematurelly
Was Drafting Aetherdrift and after 2L2W the Draft just ended by its own. How do I proceed?
1 vote -
More Best of Three
I was excited to draft Duskmourn again, but playing best of 1 matches is obnoxious. You're going to have bad draws. Your opponent is going to curve out perfectly. It's all a part of the game. But best of three allows you to recover. Sideboarding is probably my favorite part of the game, and I believe the game is terribly shallow without that moment of strategy.
I understand there are plenty of toilet gamers who want to run opponents over with their red decks, and they absolutely can do that. But I believe people playing events, and especially limited events,…
1 vote -
Event selection - Add option to hide/disable Alchemy events and news
I hate Alchemy. I prefer best of one premier draft of the current set. I play a lot of drafts. Muscle memory has me expecting my draft selection button to be in the same place on the screen every time I go to select my event. Every time you add an alchemy event you put the alchemy button right where I expect my Non-Achemy premier draft button. Today I clicked the wrong button. I did not realize it until the draft started. I did not enjoy my event. If you add an event please find a way to keep it…
1 vote -
Achivements not being completed in Starter Deck Duel
I played Starter Deck Duel. But achivements was not being completed about the below.
Ooh, Shiny! : When I use "Ancient Discovery" deck, I have controlled 12 Artifacts at the beginning of my end step. There is "Tinker's Tote", "Attentive Sunscribe", Gnome artifact creature tokens, Treasure tokens.
Touch of Death : When I use "Saddle Up" deck, I have damage to "Ankle Biter" an opponent controls by "Throw from the Saddle".
No Takebacks : When I use "Outlaw Posse" deck, I have taken opponent creature by "Laughing Jasper Flint" then sacrificed it by "Boneyard Desecrator".
Mill-licious : When I use…
3 votes -
Login problems with missing rights TIMEOUT
STR:
1. Update in cue
2. start MTG regular
3. Time out after tryring to loginWorkaround:
1. start MTG with admin rights
2. update will start.Took me 2 weeks fellas.
Invoice income ;)
1 vote
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