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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2464 results found

  1. quick event

    I know this can be read differently, but the description on the quick draft states that you draft against ai. No where this info does it say player, I realize now that it meant just get the cards not play against. I guess because it says the word draft and not play is why that is labeled as such but wouldn't something being called a draft be assumed it would be against what or who you pick the cards with?

    1 vote

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  2. combat skipped

    Describe my idea or what happened? Attacked with traveling minister game never game me the option to cast my abdominal will to kill the opponent to end the game. Also it really sad that there is so many complaint that 1. you have to have a delete my account as an action and 2. you opened up to a form and not even a real customer support. MTG has gone down hill and rather make money then make a game.... please give my my gems back.

    1 vote

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  3. DAILY REWARDS NOT REGISTERING WHILE PLAYING AN EVENT

    While playing an Alchemy event the a new day started. I was using a blue white black deck. I played until about 40 minutes of the Alchemy after the new day ticked over. When returning to the home screen after finishing the event my new daily reward was for playing green and white spells. Despite playing many white spells in the 40 mins of the event in the new day my counter was at 0/15

    1 vote

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  4. Exploiting the ranking system to ensure top 1200 mythic is not a problem, its encouraged

    https://mtgazone.com/drawing-and-conceding-matches-is-abusable/ here's a link explaining how to exploit the system. This also means that the next Mythic qualifier is a complete sham and has people that cheated to get into it. Thanks idiots at Wotc that haven't fixed this problem even after knowing about it for months.

    1 vote

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  5. Client Bug in Double Feature Innistrad Draft

    I'm on Windows 10. During a Double Feature Draft (Midnight Hunt + Crimson Vow) the client stopped displaying cards to pick, although I had packs passed to me (see screenshot). Also, I second picked a Land but instead apparently the second card I got was a Drogskol Infantry. When I finally restarted the client ~7 picks were automatically made for me and I had the land that I second picked (in addition to the Droskol Infantrz!), so probably a visual bug? The timer was displaying weirdly once after the restart, I supposedly had 7 seconds left to pick a card,…

    1 vote

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  6. Only one card style received from 4 wins at Mad Science

    Steps to reproduce:
    1. Started a Mad Science game
    2. Continued playing until I got four wins
    3. Observe the reward

    Problem:
    I received only one card style and 2500 gold whereas the reward should be three card styles.

    1 vote

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  7. MTGA Double Feature Event application feature: Prize counter

    Why not add a prize counter to keep track of the cosmetics earned with each attempt of the event. This would disregard the need to keep reviewing your card collection to see what's missing. It would also reassure players that they are indeed earning the cards and that they are currently earning what I assume is two cosmetics per attempt as stated by MTGA Twitter, and not simply two cards for only the first time someone doesn't get anything. The peace of mind provided by the counter would also ensure that players don't accidentally spend gold, gems, or cash on…

    1 vote

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  8. Innistrad: Double Feature Event Draft Guide

    GUYS, enough of this nonsense, one thing and another. 3 times registration for the draft, 1 appearance. You don't care!? on your community

    1 vote

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  9. Bug: Discard

    Double Feature Event

    Opponent was able to exploit a bug that prevented him from having to discard more than 1 card. 1st time I cast Aim for the Head, choosing Exile 2 Cards. Opponent cast a Flash creature, then only discard 1 card even though he still had more cards in his hands. The second was activating Evolving Wilds which bugged No Way Out, and only discarded 1 card with more left in his hand.

    All the opponent had to do was add something to the stack, then discard only 1 card instead of 2.

    I do believe this happened…

    1 vote

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  10. 1 vote

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  11. ミッドウィークマジックの勝利景品がアンコモンのカードだった

    ミッドウィークマジックでの景品がレア以上となっているがアンコモンのカードが勝利景品としてきた

    1 vote

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  12. proble

    bonjour je pense qu'il y a eu une maj se jour et depuis je ne sais plus lancer d'événement j'ai dépenser de l'or et des gem rien a faire il ne veut pas prendre mes deck en compte même dans l'événement traditionnel standard je ne sais pas rentré dedans il refuse mes deck standard la y en a marre des problème dans se jeu je mais des euros dedans et rein ne marche comme il faut!!! la mon défis couleur qui buggais a été fini et depuis plus rien ne fonctionne na part les rencontre contre de vrais joueur aucun…

    1 vote

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  13. non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete

    non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete

    1 vote

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  14. Mad Science Event Feedback

    I play Arena every day. I say this so you know that I'm invested and that I'm honestly trying to help see the game be the best it can be.

    With that in mind, I'm begging you, please stop locking exclusive rewards (alternate arts in this case) behind such narrowly-designed, pay-to-enter events. I'm fine paying the entry fee, even multiple times, to earn said exclusives, and I don't even have a problem with narrowly-designed events, but when the design leads to EVERY SINGLE DECK being a single playstyle (or slight modifications of said playstyle to react TO said playstyle), it…

    1 vote

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  15. 2021.12.10.652.904583

    2021.12.10.652.904583

    EN MODE DRAFT NOCE ECARLATE
    plus rien de s'affiche les carte n'arrivent plus juste après une "en attente de synchronisation" pourtant aucun problème de wifi ou autre
    en utilisant un jeton gratuit (donc perdu)
    sur mac

    1 vote

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  16. momir reward

    He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?

    1 vote

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  17. 1 vote

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  18. "Havre sans visage" transformé en ange conserve la capacité acquise malgré la fin de tour !

    Terrain "Havre sans visage" transformé en ange conserve la capacité acquise "de "vous ne pouvez pas perdre la partie" malgré la fin de tour et que ce n'est plus un ange !

    1 vote

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  19. No gems on 4th rares in cube drafts

    I have been Playing a fair amount of cute draft, and I've begun to notice that all of the rares I open even if they are the 5th copy of a card have failed to give me gems. And when on my last couple of drafts I opened a 5th copy of the fabled passage which I know for sure I already have 4 Copies of.

    1 vote

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  20. 書庫のカギのドラフト中フリーズ

    書庫のカギドラフト中に戦場を見る→情報を見るで
    情報が見えなくなる+選択不能になり時間オーバー

    1 vote

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