MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
13 votes -
Draft
During Wilds of Eldraine Draft, the server crashed multiple times and I missed my picks. There was no auto pick either. At the end of the draft, the picks that were missed due to the server were not there and left me with an incomplete draft pool. In the picture attached, I did not get to pick my P1P1 and its passed over my selection. The picture shows me on P1P3 with only 1 card in my pool. This happened multiple times during the draft, but I was not able to capture the log quickly enough. I wanted to select…
12 votes -
wilds of eldraine
While in a premier draft of WoE, several picks have cleared as selected cards but did not appear in my deck list. After pack 1, I only had 12 cards. specifically lost a copy of candy grapple and the witch's vanity. These cards did appear in my pool after the draft completed, but were missing from the list during the draft.
12 votes -
Color Challenge & Duel Deck Challenge
Color Challenge and Starter Deck Duel Events not showing as complete, even though I have won with all of the duel decks and defeated all of the color challenges. I have tried logging out and logging back in, but it does not work. Please fix this
12 votes -
Bug in Sealed event deck building
Can’t search for lands when building deck for MOM sealed event. Clicking the lands filter only brings up battles. Playing on iPhone.
12 votes -
Event missing/ended
After the new update was released i opend MTGA and played two games of DMU Premiere Draft wich i already started before. After the two games i closed Arena. After some time i reopend Arena to finish my Premiere Draft (i was 4-2).
After the loading screen there was a prompt that i received 1400 gems and three packs of DMU. Looking through the event tabs, i did not see any DMU events.I hope the events can be returned and i can finish my draft.
12 votes -
Join event
Unable to join any event or queue for matches. After purchasing Sealed Event entry, cannot play in Event or que for any non-event matches
12 votes -
Network Error Premier Draft
Premier draft will not begin after taking my gems. "Network Error"
12 votes -
Could not choose draft card
I could not choose draft card and eliminated event 7.
12 votes -
I cannot claim rewards from Jump In wins.
I cannot claim rewards from Jump In wins.
12 votes -
Did not receive Season rewards
Did not actually receive season rewards for reaching limited gold and bronze constructed. The rewards, 6 packs and 2 card styles, showed when i logged in but they were not rewarded
12 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
12 votes -
Disconnect Error During Draft
I was drafting and lost the last half of a pack due to disconnect errors.
12 votes -
Fix Quick Draft
How to report a bug
1. I was in a quick draft event before the most recent update. The game can no longer find an opponent and it sits "currently waiting" for 10+ minutes.- PC
No match is ever found for my quick draft event that was started before the update.It should match me against an opponent in under 2 mins.
11 votes -
won game but counted as loss
I was queueing for MKM premier draft at a record of 4-2 at about 11:30 EST on March 1st. The loading screen said "waiting for opponent.." for more than a minute so I hit cancel. The game queue cancelled as normal and I was able to queue up again normally. However when I won my next game and was presented with the typical victory screen, it counted the game as a loss and showed me at 4-3 in my draft overview. I was forced to finish my draft at a 4-3 record instead of being able to continue at 5-2…
11 votes -
HATE that midweek magic Alchemy Ladder event affects ranking
I'm not sure if this was by design or not, but in any case my rank shouldn't be punished for being forced to use a deck I did not create. Midweek Magic should be ENCOURAGING me to try new formats, and the rank change punishment does the exact opposite.
11 votes -
waiting server screen on quick draft
I have a problem, when i want to go to quick draft, i allways have waiting server screen and i m not able to access to the quick draft screen in order to begin a quick draft.
Please find in attached file my log
11 votes -
Bone splinters bug
Today, during my draft bone splinters was not working and I couldnt do anything. I lost two matches because of that bug. I want my gems back.
11 votes -
Cannot complete color challenge
I can't complete the white color challenge, which I had started a few years ago on mobile.
11 votes -
Problema Verifica degli incontri Attivi
Rimango bloccato su questa schermata, non va avanti.
ho provato a disinstallare ma non cambia nulla11 votes
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