MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
967 results found
-
Cards not received !!!
There is a bunch of cards I didnt received !!!
I use Window
first from the mastery tree :
bride's gown
gryff rider
belligerent guest
honeymoon hearse
ballista watcher
alchemist's gambitthen I bought the bundle Olivia Voldaren for 7500 gold and didnt receive the cards !!!
Olivia crimson bride (!!! I already had one !!!)
Voldaren bloodcatser
Anje maid of dishonnor
olivia's attendants
Voldaren epicure
blood petal celebrantAnd i also bought some decks and cards from the daily deals but cant know for sure if I got the cards !!!!
So in order the keep anjoying MTG Crimson…
6 votes -
boosters disappeared before being open
I bought 4 Ravnica Allegiance boosters with the 4000 coins I had. I went to open them one by one (until this point it was appearing the booster with the "4" under it). When I clicked the first one, the booster opened and it was a 4 or 5 rares only booster with a mythic wild card, and the other boosters DISAPPEARED. Now it says I have no boosters. And, in fact, even those cards from the only booster that was opened don't appear in my collection. I play tabletop Magic for a long time, and just started using MTGArena.…
1 vote -
Cosmetic item purchased but not appearing as an option
I bought the jungle hollow cosmetic but it does not appear when I try to switch it over in the deck builder
2 votes -
This is the second time I have purchased something in the arena store and gotten nothing even after claiming my purchases. Today I purchased
This is the second time I have purchased something in the arena store and gotten nothing even after claiming my purchases. Today I purchased
3 votes -
I have got gems in a pack but I am far from having every rare in any expansion
I have got gems in a pack but I am far from having every rare in any expansion, this is disgusting, fix your game, wizards is not a small indie company
2 votes -
Game compatibility on android device
Can you make MTGA available on store for older android device?
I manage to install MTGA on Samsung Galaxy S7 with andoid 8.0, the game runs very well.
To do that I found full game xapk version 2021-12-80-1175 on uptodown.comUnfortunatly the update 2022.13.0.1198-1198 is not available yet. So I can't play anymore...
Why don't you alloy old andoid version to install it directly from google play store ?
2 votes -
More than 4 copies of cards when opening boosters
Steps to reproduce: purchase and open 20-50+ boosters from one set.
I'm playing Arena on PC.
I recently opened booster packs one-by-one from the Kamigawa: Neon Dynasty set. I received 5 copies of the following: Kami's Flare, Eiganjo Exemplar and Dokuchi Shadow-Walker (3 total extra). I received 6 copies of Tamiyo's Compleation (which is also spelt incorrectly; it should be Completion) (2 total extra). I received 7 copies of Network Disruptor and Network Terminal (6 total extra).
This means that I should have received 11 Common Wildcards instead of these extra copies.
I currently have 23 Common Wildcards on my…3 votes -
Did not receive my 50 packs from the prepurchase with tokens and such.
I have not received the prepurchase 50 packs with the tokens and such for Kamigawa. I cannot report it as the site keeps asking for login info and never goes beyond that. Is anyone else having this problem?
1 vote -
Gold
Can't gain gold (stuck at 875 not an ui bug (maybe?) since I can't purchase packs)since last update Dec 9-2021 running on Android
5 votes -
Bug cartes rares booster
Hier et aujourd'hui j'ai acheté 2 boosters de l'extension "strixhaven" mais impossible de trouver les cartes rares et rares mythiques dans ma collection ou dans mon modificateur de deck
1 vote -
PLAYNEO redeemed but didn't receive anything
I think you enabled the code playneo too early. I tried keying it in out of curiosity and it accepted it. However, it waited for the server and eventually didn't do anything. I went to the packs section and alas there was nothing there. After retrying the code it says it was already redeemed.
2 votes -
Older lands
Can you bring back some of the past offered lands to the store?
2 votes -
Mastery pass rewards missing
My level 25 and level 35 mastery pass mythic rare card never got redeemed.
5 votes -
2 votes
-
Make the Welcome Bundle a monthly option
Could you make the Welcome Bundle (or something similar) a monthly option instead of a once-in-a-lifetime-oppotunity?
The current Gem prices are ridiculous, but the Welcome Bundle was very fairly priced and I would gladly buy it once in a while. And I guess, I'm not the only one.3 votes -
Strixhaven Daily Deal
Purchased a Strixhaven pack on Daily Deals, but no pack appeared on the Pack tab. On Daily Deals the offer says it has been purchased. Purchased with coins. On Android.
5 votes -
Bug : Card bought but not delivered : Set of Neon Lands including Boseigu... + set of Neon cards including Hidetsugu...
Hello,
Thecards I bought were but not delivered :
1) Set of Neon Lands including Boseigu... +
2) Set of Neon cards including Hidetsugu...I bought the 2 sets of (I think 5) Neon cards in the store, they were described as the "Real" Cards + the "Alternative drawing" cards.
For both sets (5000 coins and 11000 coins I think) I did not received the Real cards so I can't play in MTGA with them.
Thank you to fix and add the missing cards in my game.
Best Regards.
2 votes -
historic anthology always purchasable
Most of the time i can't build a fun deck because i don't have some of the historic anthology.
Why don't you make it always purchasable on the store?I know i can buy gems to buy pack and earn wildcards, but it's too much expensive in $$$. (example, i don't have the first 3 anthology, that means 108 rare and 24 MR) That's about 756 packs to buy the complete set (if my math is correct :D). (if you don't find any WC in the packs but that's impossible.)
That means about 700$ in gems.
Can you please add…
17 votes -
Add: Purchase and Code redemption historic feature.
This would be insteresting, so you would know what has been bought in your account and would allow players to know what codes they reedemed, therefore they would know which ones they can still get.
1 vote -
1 vote
- Don't see your idea?