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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3372 results found

  1. 2 votes

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  2. Option to disable opponent's card sleeves

    I think almost all of the card sleeves are fine, but the game has a shimmering, neon Kamigawa sleeve that I find somewhat obnoxious. It would be great if there were an option to have all opponents' sleeves show as the default card back.

    2 votes

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  3. Treasure Tokens Not Matching Styles of Sources

    Many cards with styles applied produce a treasure token that just has the standard style.
    The following cards are affected in the same way:
    Shambling Ghast (HBG) 167 Screenshot attached
    Deadly Dispute (HBG) 150
    Grim Bounty (HBG) 157
    Kalain, Reclusive Painter (AFR) 225

    Greedy Freebooter (LCI) 109 is NOT affected, screenshot is included for comparison

    1 vote

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  4. My opponent's playing card is not clear

    During my draft game play.
    My opponent's card in the battlefield can't be read.
    And it is displayed that duplicated card was in his deck with different functions like exlie target creature by the card just show destroy target artifact.

    2 votes

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  5. BUG: Gideons Sacrifice and "Draw card lose health"

    Android App

    Board state:
    Enemy has cards like Underworld Dreams and Sheoldred the apocalypse on the board.
    I have Brash Taunter on the board.

    Enemy plays Sign in blood targeting me.

    In response I play Gideon's Sacrifice.

    Expected results: all damage from card draw dealt to me is redirected to the brash Taunter to then deal damage to enemy player.

    Actual results: Damage is dealt to me the player AND dealt to the brash Taunter.

    2 votes

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  6. Midweek magic magic for friendly games

    I think something that would be fun for more casual players is the ability to play under the Midweek magic festival rulesets in friendly matches.

    The silly festival rules that apply global buffs would be fun to play with for longer than a single day and I know that friends, that play less than I would, could be drawn into the game with silly party modes.

    2 votes

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  7. Add Traditional Timeless Event

    Hi! I am having fun playing Timeless, but I prefer events to laddering. I am sad that there are no Timeless events right now. Can you please add a Timeless Event queue?

    2 votes

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  8. Midweek Magic: Half the games dull with early forfeits, and the other half too easy

    The first half of that equation is the worst.
    These games, to some players, must feel inconsequential. There's no hardship if they forfeit, there's no loss.
    I've had some midweek Magic matches where all my opponents ended up forfeiting every game!
    Not fun Magic :/

    This results in a lethargy for me to actually continue playing with whatever Midweek madness is happening. A shame 'cos, as like this week, I'm playing with (and against) cards I wouldn't normally play with. I'd like to see some of their interactions, well, y'know, in-action.
    But this rarely happens, I've realised, when players simply…

    1 vote

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  9. Option to Continue Playing Against Sparky when Opponent Concedes

    When an opponent concedes the game should give you the option to leave or continue playing against Sparky. This will allow you to work out bugs in your deck or just give you the satisfaction to finish out the game. However, regardless the option you choose, it would still be considered a win for you even if you end up loosing against Sparky

    1 vote

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  10. product suggestion

    If you attack with two creatures, one of which being Adeline and the token starts attacking it doesn't then let you transform Ojer Taq after the attack step and the system seems to think that it's only two creatures that attacked even though the third creature attacked as well.

    1 vote

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  11. bug disconnect

    Bug issue looking like dc

    I am disconnecting from Arena even though i dont have any connection issues with any other programs /applications.. it seems like the arena software having an issue

    I am sad since i lose draft because of this

    3 votes

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  12. magic tricks

    I love stage magicians and magic shows, and I thought it might be a good idea to have a magic set themed around that. Maybe something similar to the last Un-set crossed with a bit of New Capenna, vaguely themed around Las Vegas (with all of the performances and all of that). I had an idea for a card called Magician's Top Hat, which is an artifact equipment for {3} mana, equip magician (or wizard or whatever it would be) {1} and equip creature {3}. Equipped creature +1/+2 and "Whenever this creature attacks, you may cloak the top card of…

    1 vote

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  13. You ranked #1 in Constructed!

    In the future, would you consider offering something unique for players who achieve the #1 rank on the ladder, such as a special card sleeve, a land, or even a small badge?

    It takes a lot of time and effort to reach that milestone, so recognizing it would be really appreciated.

    1 vote

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  14. Mythic Rare Wildcard from Mastery Pass Reward not being added to user account

    1. Reach level 65 of Crimson Vow Mastery
    2. PC
    3. Not getting a Mythic Rare Wildcard
    4. Getting a Mythic Rare Wildcard

    This happened not only once.

    It seems rather suspicious, that somehow out of all the Mastery Pass Rewards, only the Mythic Rare Wildcards don't drop as a reward in the Crimson Vow Mastery Pass.

    204 votes

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  15. why do new players not get the old editions, like 2011 to 2015?

    i cant win without the epic cards, i played since 1987 and had paper cards stolen, to come here and see its nothing like before big corporate took over, and there was even great pc play stuff like the offline 4th edition .exe i had as a teen, and the ones shortly after were even better than this pay to play pyramid, i used to win regionals and now i cant even make it to the tournaments. thumbs down make this more free play friendly too, i stopped paying cause i still could not get the 2011 edition.

    2 votes

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  16. Black screen/unable to get collection android 12 since Dec27 2023

    After finishing loading it shows "waiting for server" for several seconds and than makes the noise as if finished and sometimes even plays the music but screen stays black. Deleting cache, restarting phone didn't help. After reinstalling the whole game and restarting phone I could play one match til it lost connection and then returned to the same black screen behaviour again, now sometimes changing to "unable to get collection try again later" either way, I just can't play the game.
    It's beyond annoying
    Before yesterday it just worked fine.

    2 votes

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  17. Separate Alchemy and Historic brawl.

    Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.

    25 votes

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  18. Sparky concedes

    I think the other ideas on here regarding adjusting certain parameters while battling sparky have incredible potential. Maybe an options menu under bot match where we could set match parameters and save different match parameters (similar to how we save decks). You could include options such as level for AI, card/color restrictions, concede allowed/not allowed, use locked cards, play against yourself... etc ... etc... This would allow players to fine tune their decks and playing styles as well as be able to make informed decisions on what to spend wild cards on to better suit their deck.

    It would also…

    5 votes

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  19. Timeless anthology

    With the release of baby Vintage can we please get anthology sets with the name sake cards of a low ban format, we need the good old Mirage cards, where are the mox’s all the good premium interaction. Timeless is such a good format and adding more of the good old cards is a great way to balance the format and give a wider meta, right now the Breech storm and Omni-tell are running free from a lack of premium interaction or better value decks.

    1 vote

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  20. Problem to connect after Sonoma 14.0 update

    I've been trying to connect with the game since yesterday (10/4/2023), using Epic Games as a client. The error I'm encountering is that I have to retry due to internet connection failures, but I am not experiencing any issues with my internet. This started happening after the last update in macOS Sonoma 14.0 (my Mac is an M1). And apparently, I am not missing any updates from Epic Games or MTG Arena. Thanks for the help!

    4 votes

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