MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3383 results found
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Log-in loop authentication issue
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9 votes -
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Android Crashes Constantly
The Arena app crashes every 15 minutes or so. It's been doing this since the August 24th update. Please look into this. This is not a connection issue or a broken phone. The app crashes randomly no matter what. Please don't dismiss this as if the problem is a bad internet connection or a **** phone. If the problem was on my end, I would have fixed it instead of posting here. I promise, I checked and double checked my end.
Thanks,
NickP.S.
I love the Crimson Vow backgrounds. They're beautiful.
9 votes -
ログインできない
アップロード後、サインインしてもTIMEOUTと出てログインできない。再度サインインや再接続してもログインできない。
9 votes -
Remove Good Game Emote
If you removed the Good Game emote and replaced it with "Sorry you were Mana Screwed" or "Sorry you were Mana Flooded" (maybe both?) I bet people would use it a lot more.
9 votes -
Missing AFR Mastery Pass Reward
Did not receive the mythic rare card reward and 1 player draft token
i tried logout account and uninstall game but not work9 votes -
Illegal Cards Being Played In Standard 2022
Users are using cards inside the standard 2022 game mode that are not standard 2022. I've had players use murder as well as other cards such as the Ilysian Caryatid. Please fix, as it gives other players an unfair advantage in the mode, as these cards are not legal.
9 votes -
Bugs get buried under general player gripes due to bugs & feedback being handled as a popularity contest
Gameplay bugs/issues need to be recorded independently from general feedback for application improvement. In the first place, voting for what to work on is ridiculous - you're not children; manage your own workflows and don't just outsource it to your player base.
Secondly, by storing these together gameplay bugs are forced to compete against UI improvements, which is nonsense. You're a mature, out-of-beta application. Fix your bugs! "I was issued a game loss due to a bug" shouldn't be competing (and losing by thousands of votes) against "something something shuffler algorithm." These are two totally separate concerns and the former…
9 votes -
Shaking effect
I would welcome the option to turn off the new shaking effect when card hits the board.
9 votes -
"did you have fun in the match" dialog should always be available
You should always be able to access the "did you have fun in the match" dialog if you want to report that a particular match was fun or unfun. The periodic polling is nice and should probably continue but it doesn't capture all instances of unfun matches nor does it give people a chance to recognize which matches were good. I wouldn't explicitly prompt people most of the time but there should be a button you can push to report a match either way.
9 votes -
Cosmetics linked to deck
Please, make it possible to define a pet and a profile picture (and maybe an emote set) linked to each specific deck, just as it is already the case with sleeves. As it stands I have strictly no reason to acquire any new cosmetics aside from sleeves, because I can only use one at a time, and changing it every now and then is just too much of a hassle.
Most other card games offer such deck customization options - see Legends of Runeterra or Eternal, for instance.
9 votes -
Friend Request
Would be great if we could send a friend request to an opponent, or during the match or before if we had a history of the matches played.
9 votes -
Sideboard in Direct Challenger
Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.9 votes -
Daily Quests gone, Strixhaven sleeves not working.
Two issues:
My Daily Quests, Friends list, etc. at bottom of home screen is gone.
When I go to change sleeves, where the five college sleeves should be, there are 5 standard card backs.
9 votes -
Nyx lands
I would love to purchase the nyx lands but I missed the release window. Can they make a re-appearance in the store?
9 votes -
Black screen just before homepage
Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)
9 votes -
What about a 2 vs 2 mode in mtga ?
First, I hope you are having a nice day !
I was thinking about a format like the two-headed giant in commander, but in the direct game mode !
Rules would be the same as the two-headed giant mode in general :
Each team has a shared life total that starts at 20 life.
Each team takes their turn together, meaning they draw as a team, attack as a team, block as a team, and go through all phases of the turn as a team.
-The team that goes first skips their first draw step.
-Teams do not share any…
9 votes -
More graphics options to improve performance
I have been running Arena on a system without a GPU lately. While I expect the performance to be lousy, I have noticed that some boards are worse than others. For instance, playing on the crystal and lava board associated with Ikoria cuts my frame rate to a quarter, making the game nearly unplayable.
If there were an option in the graphics prefs to force an environment override to something simpler, the game would be open to a wider selection of hardware configurations.
In addition, options to turn off some of the effects might be welcome, not only for performance…
9 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
9 votes -
Nyx Land on Store
Hello,
I will wish to obtain the alternative Nyx Land available in the Théros expansion unless I am mistaken. I contacted support, who then referred me to this forum.
Unfortunately, I only had time to copy the response.
For information, I ask the MTG Arena service to be able to make these alternative cards accessible in different ways:
- Either by exchanging tokens, and thus allow interested and concerned players to unlock these cards,
- Either through the store in exchange for gems and / or gold for a limited period and also renewable (why not once a month).
Indeed, I find…
9 votes -
resize window
I'd like to be able to freely resize game window.
Current choice of resolutions makes the window either too small or hides parts of interface behind Windows' taskbar.9 votes
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