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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3399 results found

  1. Matchmaking

    I get that the active matchmaking code is there to make things interesting for players and the deck they're using. You've done this for years with win rates at events, it's fine here. However, PLEASE strip out one element of it: the Archetype matching. Specifically feel free to keep in matchmaking by ranked tier (if playing ranked), win rate in-event (if limited or other events), overall quality or popularity of deck strategy / individual cards in deck / numbers of rares and mythics. All of these serve their purpose well. That said, NO ONE wants to play against matches they…

    8 votes

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  2. Your servers area problem

    The servers here freeze and kick you out far too much for this game to remain enjoyable. As I read suggestions here, this is the most reoccurring problem. Leaving it unaddressed smacks of indolence.

    8 votes

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  3. These formats ....... suck. This economy sucks. You have ruined this game. Good job.

    These formats ....... suck. This economy sucks. You have ruined this game. Good job.

    8 votes

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  4. 8 votes

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  5. deck organizer

    Hi, I would love to see some more sophisticated deck organization in the client. Right now, it feels like if you have more than 10 decks, it's just a mess to look at and select a deck. It makes sense to dedicate maybe 5 spots to recently played/built decks, but outside of that, we need folders (beyond just the "favorites" option) to be able to do anything with the 75 deck slots allotted. We also need better options for how we select decks in the play blade menu; how about color selection? Maybe a deck type selector? Really, allowing the…

    8 votes

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  6. Player Timeout punishment

    There needs to be some kind of report a player feature or an in game punishment that prohibits this toxic slowplaying mentality that most of the player base seems to have. If you're constantly seeing the rope on your turn for multiple games in a row, then you should start receiving shorter rope times. Do something to make it detrimental for wasting other players time.

    8 votes

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  7. 8 votes

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  8. alrunds epiphany needs banned and no new extra turn cards should ever be printed

    its incredibly abused in every blue meta deck, and there's really no remedy for it unless youre playing a blue control/counter deck, it can be cast multiple times in 1 turn with all the treasure generator decks as well as land seeking decks, in mythic its most of the decks i face are blue control, UB control or RU control or UG control and all hav 4 copies of epiphany. its warping the meta

    8 votes

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  9. Icebreaker Kraken keeps creatures tapped in extra turns

    My opponent cast Icebreaker Kraken and kept my Goldspan dragon tapped. I cast Alrunds Epiphany to take an extra turn and my dragon did not untap as it should have.

    8 votes

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  10. 8 votes

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  11. ENDLESS Roping after update

    Just forced to restart Arena due to a maintenance update and now I'm stuck in a game because of the ROPERS. I'm on Win 10 PC and now, a Roper named "cloud" is roping with no recourse due to the fact that he has had 4 timeouts for 10 minutes now. Please fix this. Now because of his poor sportsmanship, it looks like I'm going to have to concede the match or forever be playing this match to no end. What happened?? It worked 30 mintues ago. PLEASE LOOK INTO THIS.

    8 votes

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  12. Historic Brawl Matchmaking

    I love playing Historic Brawl and the matchmaking idea is a good one. However there should be more taken into consideration than just the Commander. In using a "stronger" commander but just doing a mid level value build I get matched up against highly tuned decks that give once sided matches. Please take more into consideration (like average CMC and specific card types like sweepers) so matches can be more back and forth and both players can enjoy the match.

    8 votes

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  13. when entering the correct password it gives me an authentication error

    when entering the correct password it gives me an authentication error

    8 votes

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  14. App is crashing a lot since last update

    Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.

    8 votes

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  15. Allow permanent land art purchase

    I appreciate land art can be occasionally unlocked through the store or by playing certain games like Quick draft, but ideally I'd like to have the facility to spend coins/gems to unlock any land art I wanted, any time I wanted.

    I'm not asking for this for free, it's just under the current system purchasing land art is periodic and at best only a small selections of lands are available.

    It would be great if we could purchase land art sets anytime or craft individual basic land cards.

    Thanks

    8 votes

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  16. Receiving cards after already having 4 collected and in inventory.

    When you open packs, the cards given to the player are presumed to be random from the set they come from. I just received a card "Cleric Class" from the new expansion Adventures in the Forgotten Realms, after having already collected 4 of them, and the card is now nowhere to be found. I have not received gems, nor gold, nor a wildcard for this card. If the player is receiving cards that have already been collected to the maximum amount, why is the player not receiving a wildcard or gems or gold for the card that is received? There…

    8 votes

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  17. "Waiting for server" forever

    PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.

    8 votes

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  18. Draft with friends

    Sales pitch: draft with friends for gold/diamonds. A causal format where you don't get win-streak rewards but get to keep the cards you draft.

    I'd like to play draft with friends and covid gets in the way. I'd happily pay for the privilege of drafting with friends over and over.

    8 votes

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  19. Match me with players of a similar playing speed

    I am constantly frustrated that most people I play are VERY slow.

    I am typically a very fast player and do not require a lot of thinking time, have a fast computer and a fast internet connection.

    It takes me less than 30 seconds to play my turn, and most of my opponents have the timer appear or are very slow in their phases. I often quit slow games so I can play someone who can make a decision quickly so that I can get 3-4 games in during the time it takes to play 1 slow player.

    8 votes

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  20. Friend tab is not working on iOS

    Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
    Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.

    Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
    The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.

    8 votes

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