MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3383 results found
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iPadOS app performance
Hello! I’ve started playing Magic Arena on iOS and iPadOS and love the new availability. However, the iPadOS app seems to lag behind in terms of performance, which surprises me. On my iPhone 12 Pro Max, the performance of the Arena app is great, with close to 60 FPS performance and few frame drops or awkward moments.
The iPadOS version however, falls behind. On my 2018 iPad Pro (arguably a better machine than my phone) the app plays in 30 or fewer FPS, scrolling horizontally through a large battlefield has issues, selecting lands from a stack is frustrating, and the…
10 votes -
Make illegal/uncrafted decks playable in a bot match for playtesting
Please make the improvement in the title. I would like to playtest decks before crafting the wildcards to see if I want to spend them on a particular brew.
10 votes -
Casual Play Space
MTG Arena currently has a very, very, very, very, very competitive meta.
Maybe I need an extra very for emphasis there.
I'm a very casual player and my win rate is maybe 1 game in 20. I know I'm probably stupid, and I shouldn't play.
But, there's a reason that meta is so competitive. Every game, even the unranked ones, contribute to your play rewards. 15 wins a day is basically impossible for all but the top players, so people are forced to play the same 6 decks that get consistent wins in the current meta.
This makes the Standard…
10 votes -
Stop doing the after game survey
Stop asking for the smile or frown survey answer after games. It's annoying when people know the match making and shuffler Is curated. Don't pretend to care, make positive change instead.
9 votes -
Poison mechanic in All will be one
The poison mechanic as handled in the new set is plain idiotic.
Things made sense when poison was attached to creatures only; one had to work their way around the opponents' defenses and was rewarded with a faster kill timer which could not be healed back up.But now we are firing off poison counters for two-mana-spells with solid other effects attached?
What's with this "Throwing around cheap cards until either player is dead before turn 6" mindset? Does MtG really need to so desperately ape other card games with ever shorter match duration?
And who in his right mind…
9 votes -
Mastery xp not being awarded. Stuck at 975
2022.18.60.540.950016
Mastery xp NOT being awarded after wins. XP stopped being awarded at 975 points. I’ve won 4 in a row and total points stay at 975. Please fix this issue
9 votes -
Opponent still able to take infinite time on their turn by looping racketeer boss treasures on acererak and ominous traveler
My opponent is still able to take infinite time on their turn once they get one of Ominous Traveler or Acererak the Archlich discounted. The timer needs to be corrected so that I can play Alchemy instead of watching my opponent solitaire for 15 minutes and counting.
9 votes -
Ashaya, Soul of the Wild still triggering Landfall after converted into LegitimateBusinessPerson
- Opponent plays Ashaya, Soul of the Wild
- Opponent play Felidar retreat (I dont remember if the Felidar retreat came into play first, perhaps that line should be tested too)
- I play Witness Protection on Ashaya, converting it into LegitimateBusinessPerson
Expected reult:
+ Oponnent creatures in play are no longer Land - Forest in addition to their types
+ A creature entering the battelfield will not trigger Landfall, as there is no longer an Ashaya in play, but a LegitimateBusinessPersonActual Result:
+ Opponet's creatures are still lands
+ New creatures played triggered Felidar's Retreat
+ Opponent creatures are still Forest…9 votes -
Two Headed Giant
Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…
9 votes -
Ios Crash
I must have deleted redownloaded and repatched 1,016 GB of Data 10 times since Thursday Update.
Iphone 8, very angry customer.9 votes -
Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
9 votes -
Better Bot Matches/ chose bot's Deck
is there a possibility to add a better bot experience?
sometimes i like to playtest ideas vs specific decks and as of now this cannot be done with the current bot
ty in advance9 votes -
Back up when using Go-Shintai of Hidden Cruelty
Please allow players to use the interface to go back after activating Go-Shintai of Hidden Cruelty's ability. I have found that sometimes in fact the only legal targets are my creatures and it is punishing to be forced to continue when it would be simple to back up.
9 votes -
Use alchemy to remove infinite combos.
Honestly I think Alchemy has the potential to help rebalance this game. (note: way to many players just play youtube copycat decks)
I would like to ask you look into infinite combos. One of them being the use of "exquisite blood" to create a repeated one damage death.
9 votes -
Alchemy is bad for business
I've spent at least $50 per standard set on MTGA for the last couple of years. I will no longer be spending money on this game until digital only/alchemy cards are removed from the game and MTG once again only contains cards which are identical to their paper counterparts.
Thank you
9 votes -
Alchemy has made Arena an uninteresting experience.
I play a lot of paper magic and recently got into arena to play with people during the pandemic and have found it to be a good way to teach people how to play paper magic.
Now with Alchemy it has become and entirely different game in many ways. Mechanics and keywords are not intuitive. If you want to play paper magic and arena with similar decks you have to memorize minute nerfs and changes.
I am very worried about the future of magic that they decide to envelope the core experience of Arena with online only type cards. This…
9 votes -
Offer full refund to customers who feel that they have had purchases stolen from them, before closing their accounts.
The new Alchemy "product" has seriously harmed long time customers of Magic the gathering arena, as purchases made since the historic format was launched, advertised as a "eternal" format are no longer available in the format they were intended for.
If this change is not going to be rolled back, offer customers a full refund on all purchases made, due to the clearly false advertising that historic cards were always going to be made available for play.
9 votes -
Solution for Alchemy/Historic issue
Uninstall the game, it's poorly managed and things won't get better.
9 votes -
Alchemy
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get…
9 votes -
Alchemy
If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.
Historic is not HEARTHSTONE.
Keep your ill-advised rebalancing out of MTGA's only eternal format.
And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.
Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!
You better put a cork in this plan before you get…
9 votes
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