MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Gideon's Ability Not Preventing Damage

    Gideon of The Trials's first +1 ability is not preventing damage until my next turn, as shown here: https://youtu.be/5zNF_s8dVF4

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Acquisitions Expert Not Working

    Played acquistions expert, enemy player killed it. it entered battle and the enemy player did not reveal a card and discard a card.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Daily Reward - Kill 15 of your opponents creatures

    Why does exiling a creature not count as killing it? Especially for a spell like Scorching Dragonfire?

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote

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  5. match crashed due to Landfall Bug

    I was playing the game where i realize that the opponent was using a landfall deck, and in less than 12 turns he managed to achieve a big quantity of creature tokens because of the landfall, but the main problem is the game couldn't deal with the many abilities triggered, resulting in a crash and making me close the game; I've never experienced something like that in a match before, may this case can be helpful for a possible nerf.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Nimble Trapfin

    I had a nimble trapfinder in play and cast start in my precombat mainphase. Of start // finish, creates 2 1/1 white warrior tokens, yet for some reason nimble trapfinder was able to be blocked.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Incorrect rules interactions

    in this game Bane Slayer had protection from a destroy spell which cost me the game because it would not allow the removal of this creator. Heartless Act is the name of the card that should have removed the Bane Slayer.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Connection Lost - You have lost your connection to the server - on startup.

    I qualified for the MTG arena Open Day 2 and could not log in to start the event for the entire time window to register. This is nonsense.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. filter resets on hitting card styles button

    When viewing collection, i selected Rares, Collected, Uncollected, x1, x2, x3 and then the Zendikar set. I wanted to filter what i have left to collect in the set. I accidently clicked the card styles button. User Interfaced removed the x2 and x3 filter. Minor UI bug when clicking card styles button in user collection

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Infinite timeout while on gameplay

    I was playing quick draft. Midway through the match it reported infinite timout as it tries to reconnect to server while our internet was working perfectly. Worst of all, it happened more than once though I tried to ignore previous experience cause I wasnt playing ranked. Sucks to lose just because of a stupid bug. I was hoping I could get a rematch, or remove the loss, just cause it ain't fair.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Blocage du jeu en défi de couleur

    Bonjour,

    Lors du défi de couleur avec le deck bleu contre le NPC rouge, celui-ci lance une attaque avec son "Cadet de la rue d'étain" qui se concrétise jamais car le jeu bloque cette étape pour une raison inconnue...
    Impossible de pouvoir continuer le défi de couleur en de telle condition c'est inadmissible...
    Merci de corriger ce bug au plus vite !

    Cordialement Ephagi

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. mutazione corno possente migratorio su sciame di scudati

    Gicando in ITALIANO, quando sulla creatura "sciame di scudati" viene messa la mutazione "corno possente migratorio" non compare la descrizione.
    appare una scrita che dice che manca la traduzione della scritta.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. a danger sign appears intermittently in the collection

    A danger sign appears intermittently in the collection.
    bug graphics ?

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. "waiting for the server"

    Entering game "waiting for the server" ~ 5 min
    After match "waiting for the server" ~2 - 6 min
    Card base, deck modyfing, etc. "waiting for the server" ~ infinite waiting time or to server error monit (i cant build
    or chage decks )
    It hapends from last update.

    FNM - What FNM? i cant build deck... "waiting for the server"
    Events , drafts, the arena open not work ..... "waiting for the server"

    Most of store dissapeared, mastery pass dissapeared.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Arena Open is bugged and I want my money back!

    Was playing the open and was on my 3rd game. Went to play a land and the server glitched and I got a waiting for server error in the top left corner. I had to close the game and re connect. I ended up missing 3 turns and had missed 3 land drops. I in turn lost the game! I am beyond ****** and want the 70 dollars I spent on gems to join the tournament refunded.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. 数値やマナシンボルの表示が大きくなり、マナ能力を使用できなることがあった

    数値やマナシンボルの表示が大きくなり、マナ能力を使用できなることがありました。

    どこからが原因なのか分からないので一通り書いておきます。

    1: 言語を「日本語」から「英語」に切り替える
    2: 英語のデッキをインポートする
    3: 言語を「英語」から「日本語」へ切り替える
    4: 「ランク戦 ヒストリック」を何度かプレイする
    5: 「ランク戦 スタンダード」をプレイすると、
     数値やマナシンボルの表示が大きくなっていることがあった

    6: 「群れのシャンブラー」を唱える
    7: 召喚酔いが解けた後に「群れのシャンブラー」のマナ能力を起動しようとする
    8: マナが有るにも関わらず、能力を起動できない

    1 vote

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  17. bug

    I was playing and suddenly it said connection lost, then sent me to this screen. I'm not sure what happened

    1 vote

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  18. Wrong interaction with Kenrith's Transformation, Ashaya, and Roiling Regrowth

    During a Brawl game, my opponent's commander [[Ashaya, Soul of the Wild]] was enchanted by my [[Mirrormade]] (which was a copy of my [[Kenrith's Transformation]]), which should mean Ashaya was not a land and could therefore not be sacrificed to [[Roiling Regrowth]]. However, my opponent was still able to sacrifice Ashaya with Roiling Regrowth in order to recast it from the command zone. To be clear, the Roiling Regrowth was cast on my opponent's turn, and the Mirrormade/Kenrith's Transformation was already in play attached to Ashaya.

    Attached is a screenshot showing the state of the game when my opponent conceded…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Shatter The Sky only destroyed MY creatures

    Using my PC in battle vs DisturbedWizardPj he/she cast Shatter the Sky and all my creatures were destroyed but NONE of his/hers were destroyed. Soon after I lost the match. How is this possible?

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. Petty Theft vs Maul of the skyclaves

    Just Petty Thefted a Maul of skyclaves attached to a cirature and a flying counter remained in it. That's not OK , it gives flying to the equipped creature, not a flying counter

    1 vote

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