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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24467 results found

  1. "Emry, Lurker of the Loch" explanatory text

    Hello!

    The card "Emry, Lurker of the Loch" in MTG Arena don't have the follow text: "(You still pay its cost. Timing rules still apply.). It can be confusing for the user and the opponent too.

    I play MTG Arena in spanish version

    Thanks

    1 vote

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  2. Draws due to e.g. server issues should not affect ELO (or whatever rating system is used behind the scenes)

    I was attempting to play a ranked historic match and after waiting a while (~ 1 minute, I was doing something else while waiting so I don't know the exact time), matchmaking ended, I was paired against another player, and the match immediately ended in a draw.

    However, when loading the next match I noticed that my Mythic ranking had dropped by over 20 places. As the player I was paired with had a lower ranking, the most logical explanation for the discrepancy is that the server-induced draw had affected the ratings of the players involved in the match the…

    1 vote

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  3. Tribute to Bob Ross

    Maybe their should be a card, or play set of cards, with the following effect:

    The Painter
    Legendary Creature—Human Artificer

    "When this card enters or leaves the battlefield, choose up to three players. For each player chosen, give them one of the following paint counters; White, Blue, Black, Red, or Green.

    This creatures toughness equals twice the amount of "Experience Counters" that you have plus 1.

    This creature's Power equals the amount of "Paint Counters" you have.

    1 vote

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  4. Lithoform Engine card sleeve in game looks ...rather unpleasent..

    I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
    In game it's rather annoying to look at.
    The animations are clunky, they have big fat white gradient-lines to those flying segments.
    And these segments don't even line up with the underlying drawing.
    And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..

    Is there any chance to have these annoyances to be fixed?

    Thx & bye

    1 vote

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  5. When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg

    take money is cool but your software must be ok !
    black screens and so on !
    draft lose because of ****** team who create and update the game !
    fed up !

    1 vote

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  6. Extending best of three for arena cube

    Thanks very much for Arena Cube - it was really fun!

    Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.

    Thanks

    1 vote

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  7. 1 vote

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  8. [Japanese][Translation] Wrong translation for Eternal Army (永遠衆) avatar

    In English, Eternal Army was explained as "... they lack emotions, hesitation, disloyalty."

    In Japanese, it was explained as "彼らは、感情を失い、躊躇せず、忠義を忘れて戦います。"

    "忠義を忘れて戦います" means "they forget loyalty and fight". It has the opposite meaning.

    1 vote

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  9. Ikoria Quick Draft Bug

    I'm playing on PC. When trying to build a deck for the Ikoria Quick Draft event on MTG Arena, I completed my draft and when finalising my deck the game crashed. Upon reloading I was given a message telling me it was an asset error. I tried again, but as soon as I hit Build Your Deck it crashed again, same as before.

    1 vote

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  10. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  11. Tapped cards requiring to tap to activate spells, shouldn't be able to activate spell.

    On a few matches I lost the upper hand due to the tapped cards that require to be tapped to activate spells are still able to cast. For example, I was going to kill a tapped flying creature that attacked last turn, that has the ability to add hex proof if the controller discards a card "and" taps the creature. If the creature was already tapped how can the spell be cast???? This has happened on a few occasions on other cards as well, with the tap to activate spells. It makes no sense, yes there's ways around it with…

    1 vote

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  12. Опечатка на карте

    Текст русской карты "Фелидар папоротниковых низин" содержит опечатку. Вместо "Существа с Бдительностью под вашим контролем ИМЕЮ способность..." должно быть "Существа с Бдительностью под вашим контролем ИМЕЮТ способность..."

    1 vote

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  13. Absturz

    Hallo!

    Magic Arena stürtzt seit Tagen immer wieder und mehrmals hintereinander ab...

    1 vote

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  14. Add control over default frames

    I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.

    1 vote

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  15. 1 vote

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  16. De-ranking from Diamond 1 to Diamond 2

    Hello,

    Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards

    1 vote

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  17. Mobile magic arena

    Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.

    1 vote

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  18. New user, like the game and interface, willing to spend a bit o cash, had a 'bad' experience spending money.

    My experience:

    Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
    I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
    In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details,…

    1 vote

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  19. no hint that you purchase only a style

    if you switch from craft to select menu and buy a card its not the card what you get only the style . There is no hint that you only purchas a style.
    Now I know it but I think it should be marked like in the store, there its clear.

    1 vote

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  20. Convert gems to reals

    Could you please see the possibility of converting gems for real ​​to Brazil? Many players complain about not spending more on the game because the payment is in dollars, including me. Take the example of several foreign companies that have electronic games here and none of them sell their electronic coins in dollars. Please see this possibility. We have a very faithful community to the game and the lack of visibility here leaves us discouraged.

    1 vote

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