MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Daño de 3 puntos mata criatura de 4 puntos de defensa.

    No entiendo porque sucede esto. Me sucedió dos veces durante el juego. Me hace tres putnos de daño directo y me mata una criatura que tiene 4 puntos de defensa.

    1 vote

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  2. 1 vote

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  3. Kazuuls fury

    With Kazuuls Fury i would be win the game. But after casting the spell, the enemy sacrifice with witchs oven a creature, sacrifice food Token, make life that fury dont kill him. Thats okay. But i cant choose any target. Lost my creature, no damage, lost the game...

    1 vote

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  4. Foretell/Discard Alert

    Step 1. Have 8 cards in hand, one of which is a card with the Foretell mechanic.
    Step 2. Pay the 2 mana, to exile the card using the Foretell mechanic.
    Step 3. End your turn.

    I'm experiencing this bug on the PC version.

    The small pop-up alerting me that I will have to discard down to 7 is still there, though it does not ask me to discard any cards.

    To my knowledge, the pop-up should have went away, after my hand size went back down to 7.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Didnt recive rewards

    Didn't get the 3 bears pets or the sleeves from first level of mastery

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cards appeared in my deck when they were not meant to be there.

    Hello. Something went wrong during the deck building. The screen did not show me that I still had blue cards left in my deck when I changed my colors. I played my first game and my opening hand showed me a card that was not present in my deckbuilding screen. After this game loss it showed me my deck properly and it showed me that additional blue cards where in the deck that were not meant to be there. This interface issue or bug had an impact on my draft and I was not able to play my intended deck…

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Masked Vandal exile equipment with attached rune on mobile (Android, One Plus 6)

    I just lost a game in draft due to this issue. I was way ahead and was going to win my game (95% sure, had a Kaya in play). I played a Masked Vandal to exile a Goldvein Pick with a rune attached to it. When the masked vandal etb the equipment could not be selected, it just kind of bounced back and forth. I played on mobile (Android, One Plus 6). I could not decline the action as well so all my extra time ran out and I lost the game due to no action performed even though I…

    1 vote

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  8. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. me saca del draf y pierdo partida

    entre a draf premium y la primer partida me saco del juego dandomela como perdida luego de haber comprado gemas para poder jugarlo.....quien le responde a uno por las continuas desconexiones que tiene el juego

    1 vote

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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  11. 1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. Niko Aris planeswalker several bugs

    Niko Aris planeswalker card has two bugs I noticed so far.

    1. There is an animation bug when Niko Aris comes into play. The card doesn't hover on the board like the other planeswalkers. The animation starts but breaks and teleports itself directly.

    2. The second loyalty ability "Niko Aris deals 2 damage..." sometimes grayed out and does not work, although a card was drawn on this turn and Niko Aris was just played. (see attached screenshot)

    Please fix! :)

    Edit: 2. not a bug "only tapped" but 1. one animation must be fixed.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Attack function unresponsive, at times. Have lost matches due to this malfunction. Please fix.

    Attack function unresponsive, at times. Have lost matches due to this malfunction. Please fix.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. スマホ版でプレイヤーを対象にとれません

    スマホ版でプレイヤーを対象にとれません
    ライフ付近をクリックしても無反応です。

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Icebreaker kraken does not tap enemy's creatures when entering the battlefield

    When icebreaker kraken is played, the creatures an opponent controls don't tap. The blue chains appear on the cards and everything, but they can still block etc.

    Full report:
    1)
    a) Opponent has creatures untapped on the battlefield
    b) Play icebreaker kraken, opponent's creatures appear to tap and get chained
    c) Attack with another creature of yours (that opponent would normally be able to block
    d) watch as the opponent blocks that creature although their creature has clearly been tapped (see chain around the card)

    2) I'm using PC, windows 10

    3) Creatures appear to tap, but it is merely…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. äbot draf cant atack any more

    Hi ich kann nicht mehr ancreifen un verliere deswegen grade einen bot draft egal ob singel atack oder all atack kann de n angriff nicht mehr bestätigen

    1 vote

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  17. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. errate count for "seven dwarves"

    if I need 4 more "seven dwarves" for my deck to be completed and I already have 3 of them, in the list of all the decks I built, the deck says I need only 1 (and not 4) more common card to finish the deck

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Crash when trying to collect rewards from color challenge on mobile

    The mobile game crashed everytime I got a reward from the color challenges. To be specific: the reward prompt did appear everytime and about 100-200ms after the prompt, my game crashes. I'm not sure if my rewards were added, as I didn't see the rewards as clear as I would've liked.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. a match completely bugged

    My last match in a quick draft event had a few buggs: two of my sagas (harald unites the elves, binding of the old gods) did not go off at all. none of the chapters started to have their effect; my guardian gladewalker did not have his etb effect; my opponents saga (arni slays the trolls) had both its chapters go off in the same turn. I attach the logs to the message.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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