Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

12786 results found

  1. More cards in deck than allowed

    Openette's deck with 240 cards and my deck with 54, this in standard ranked.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Game crashes during matches

    Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.

    I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.

    I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. [Bug] Roaming throne trigger and ward not working.

    Android.
    Not all creatures with 2 or more creature types receive Ward when Roaming throne is set to one of their creature types. I have experienced this mainly on Legendary and Phyrexian creatures.

    On particular creatures Roaming Thrones trigger again does not work for their triggered abilities - this also mainly Legendary and Phyrexian creatures.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Fragment Reality needs a nerf/ban

    The Leylines - Fragment Reality - Geist of Saint Traft deck is utterly broken in the historic setup. There is absolutely no interaction. Remember, half the time they will go first and have geist out there before you played your first land, rendering half the encounters non-games.

    There is zero choices involved besides praying you won the proverbial coin flip to go first and hard mulliganing for answers which oftentimes you had to put in your deck to begin with gimping your deck against others.

    The most obvious offender and easiest to fix is Fragment Reality. Positive side effect is…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. spark

    As of 2024-01-22, the tutorial spark is showing up on the home screen every time I access it - just logging in, moving from other screens, and after a match. Any time I come to the home screen, I hear"Congratulations on completing spark rank..."

    It's a bug', but I would LOVE to disable this spark forever. Nothing against the new players using spark, however I've been playing since beta/unlimited along with arena since Kaldheim.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Cloak and Sheoldred

    On PC, when my opponent has a cloaked creature, if that creature is Sheoldred, I get an upkeep stop to kill it even though it is face down and I'm not supposed to know what it is. That tells me what the creature probably is, and sure enough when this has happened, players eventually turn it face up and prove me right. Obviously not super common, but also not supposed to happen

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Game crushes

    After introduction of murders at Kharkov’s manor expansion. The games keep crushing multiple times a day. I’m playing on iPhone 13

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I am extremely unhappy with mtg arena and the non stop bugs and crashes …as a paying customer this is unacceptable

    The new patch causes the game to run even worse…please fix ur game allow us to change graphics and turn off animations for better stability….this game is unplayable at this point with all the issues …extremely Unhappy as a customer….at any point also some one plays a Koma,cosmos serpent the game crashes and becomes unjoinable this bug needs to be fixed as it can cause a lot of triggers too happen in certain decks that build around the card it starts too lag the game especially if things like doubling season or helm of the host come out it’s a…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Copying Coerced to Kill with Doppelgang

    After copying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. chorus counter not increasing properly on chorus cards

    This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Server down

    The server is down.

    After the screen of loader, i have a message who says that it's impossible to connect to the server

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Quest for Jump in does not track

    I have spend a lot of gems that I bought with money thinking it was something I had done wrong.

    I go to Jump In since I have to complete it 3 times which is 1 win for each completion.

    As soon as I join and win 1 I see the tracker change to 1 out of 3 then when I rejoin to do the 2nd one it just resets and now its back to 0 out of 3 again daily.

    A lot of money has been lost due to this and I would like my gems refunded please.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. crash

    Game crashes on a regular bases since about 2 weeks...during game the screen freezes or directly after lauching a match the game shuts down entirely and unable to reconnect. pretty bothering especially while playng expensive drafts. loosing games because loosing a turn while reconnecting after screen freezes. already tried de-and reinstall. no changes. playing on tablet. (i pad)

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Game Crash Putting in Koma or The One Ring Using Show and Tell

    I Thought seized my opponent knocking out his Brazen Borrower. I then cast Show and Tell selecting to put Koma into play. My iphone then crashed. Opponent had One Ring and Snapcaster in hand so it was 1 of those 3 cards that caused the crash. I was able to close the game but everytime I reloaded the game it would take me straight into the game and then crash before the board actually loads. It did this multiple times until my timeouts would have been used. Once the timeouts would have been up I was able to get into…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Tishana's Tidebinder bug, causes a rules problem, ongoing effect source is not shown in UI

    If the opponent has multiple copies of Tishana's Tidebinder on the battlefield, there's no indication of which one is affecting which of my permanents.
    For example, one copy countered the ability of Elusive Otter, the other countered the ability of Faerie Vandal, if I can remove one Tidebinder from the battlefield I need to know which one will re-activate which of my creatures.
    Steps to reproduce on PC: Play two creatures with activated or triggered abilities, have the opponent play a copy of Tidebinder against each one, then play an effect that will remove a Tidebinder from play. Result: you…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. play-in points

    No play-in points received for 1/2024
    I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
    Thanks!

    Way to Go!
    You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
    Mythic
    January Constructed Rank: #878
    Next Event: February Qualifier Play-In
    Format: Murders at Karlov Manor Sealed
    Best-of-One Event: Saturday, February 10
    Best-of-Three Event: Friday, February 16
    Qualifies for: February Qualifier Weekend (February 17 - 18)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Tecutlan, the Searing Rift

    Flip Brass's Tunnel-Grinder into Tecutlan, the searing rift, then if you have forgotten monument in play and try using it to tap Tecutlan, the searing rift by paying 1 to get any color mana it causes the match to end as a draw.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base