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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14610 results found

  1. dig through time

    Second time it happened to me that game freezes when dig through time is cast with floated mana.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. K'rrik, Son of Yawgmoth unable to cast with enoug mana. Stuck on mana choose screen.

    When casting K'rrik, Son of Yawgmoth during sealed MH3 I've faced a bug. I had enough mana to cast it but this screen appeared during casting (attached screenshot). It didn't let me click Done or Cancel with any configuretion of mana. I was stuck in this screen until my time passed.

    I was playing on PC.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Springheart Nantuko copy of Corrupted Shapshifter dies at creation

    Springheart Nantuko copy of Corrupted Shapshifter dies at creation.
    I lost a game in a draft due to the copy dying after selecting it to be a 2/5

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Jump In 3 Times event mission

    For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.

    1. Try and complete the " Complete Jump…
    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Grinning Ignus still bugged indeed

    Another update/patch goes by and there's still no way to see Grinning Ignus fixed (i.e. it still generates 2 colorless 2 red mana as effect of paying 1 red mana and returning it to its owner's hand instead of 2 colorless 1 red mana as stated on the card text) despite multiple reports.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Friend challenge keeps bugging out after 2 or 3 games. we become Desynched

    When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  7. Grinning Ingus is going infinite with itself

    During a Historic Metagame match the opposing deck was running a Grull Storm deck centered around Grinning Ignus. This was fine until Grinning Ignus went infinite with no set up. For 2R grinning Ignus was cast with only a gilded goose and lands on their field. One red and Grinning Ignus was returned to their hand but instead of producing 2R it produced 2RR allowing for an infinite bounce loop of Ignus with no support pieces on field. Grapeshot subsequently was cast ending the game. Photographic evidence of the bug will be included.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Repulsive mutation x=0 doesn't counter even with a creature on the board

    Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
    This cost me the game :'(

    12 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. molten impact

    Bug;
    If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. chorus counter not increasing properly on chorus cards

    This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.

    12 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Matchmaking for Quick Draft LCI broken, never find a match

    Quick draft matchmaking is taking forever, I never find a match. This started today after the update and release of Outlaws of Thunder Junction. I attached screen shots showing I waited more than nine minutes and counting.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bestow

    Bestow bug has cost me a draft loss due to the impossibilty of not attaccking with my creature not bestowed but displayed as it is... I have a screenshot to post but it failed to be uploaded due to ''Could not identify image size"... Seems arena isn't the only not well-working thing Wotc, huh?

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. While playing Sparky and you cast a card the whole game freezes

    While playing Sparky and you cast a card the whole game freezes, sometimes for a couple seconds, sometimes indefinitely, you can interact with the screen and pets but card will not resolve so you're only able to concede OR Sparky will concede if you leave it there for a couple of minutes.

    60 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  14. Metallic Rebuke not working

    Metallic rebuke will not show up as a playable card when I have springleaf drum and two 4 other artifact creatures. T

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. BUG: Casting Evoke creature from graveyard with Retrace doesn't require discarding a land

    During a draft I had Six on the board and Nulldrifter in my graveyard. No land cards were in my hand. I was able to cast Nulldrifter for its Evoke cost from my graveyard without needing to discard a land to the Retrace ability of Six. Log in attachment.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. grinning ignus still bugged

    grinning ignus still bugged, was playing birgi in brawl and was generating more mana than i shouldve been able to. havent seen it in any of the ladder formats but could probably be exploited there as well

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Illegal interaction with Ragavan and Archive Trap

    In a Timeless match, I hit my opponent with Ragavan Nimble Pilferer, and exiled an Archive Trap with its trigger from their library. I fetched afterwards to cast a creature, but then I realized the Archive trap I exiled displayed a 0 mana cost, as if my opponent searched library. I attempted to cast the spell targeting my opponent and it resolved.

    I'm not a judge, but I explained the interaction to a group of them, and their conclusion up to this time is that it is an illegal play given by rules 601.2a and 601.2f, since the spell cares…

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. "congratulations on reaching spark rank"

    The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,440 votes

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    648 comments  ·  Gameplay  ·  Admin →
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  20. Grenzo Emrakul soft lock

    Cast Emrakul with my opponent having Grenzo in play. Wouldnt allow me to heist myself and choose from the 3 cards, used up all my time banks and soft locked me out of their turn meaning I lost the game and my draft as well.

    Please can you sort this out and ideally refund my gems as I had the win guaranteed on the board.

    Thanks

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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