MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13842 results found
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Cards dissappear Premeir Draft Midnight Hunt
In a Premeir Draft Midnight Hunt today, I stopped seeing cards appear in my window. Internet connection was fine, packs were still being passed I just wasn't seeing any cards appear. Needed to restart my client to resolve, missed a large part of my draft because of it
3 votes -
Not Recording Ranked Wins
I have been playing best of one in Arena Standard Ranked on iOS and it is not recording my victories toward advancing my rank. It gives the “Victory” screen but doesn’t record my victories but does record my losses.
11 votes -
Constructed Rank is not changing
My rank for constructed rank is not changing up or down after a match.
202 votes -
Even after entering full control stifle won’t work on on pact of negation
I entered full control, but the game wouldn’t give me an option to stifle pact of negation. Fix it or give money back for the cards
6 votes -
Cannot tap land for mana
I couldn't tap a forest for adding mana, it was like it doesn't exist in the game
11 votes -
2 votes
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didn't cast a spell
I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.
6 votes -
timeout loss due to timer manipulation
In playing user LousiannaJons (green/white), i used my white Angel deck with a no-loss combo (Faceless Haven+Book of Exalted Deeds). My opponent's deck worked on creating thousands of tokens and incremental life gains, but I easily clicked through phases and Ended Turn, as I was unkillable. However, once he performed about 500 cycles of Trelessara/Prosperous Innkeeper/Cleric Class/Iridescent Hornbeetle/Luminous Spirit, the game lagged. I had timeouts, but was never prompted to act or provide input; all I got was a Defeat screen.
Honestly, couldn't care less, I know he lost. But the disruption to mechanics is problematic. May want to review…2 votes -
Untappable land after waiting for server
Playing in a premium draft, a server issue caused me to be interrupted mid land drop. upon reconnecting, it was no longer my turn, as i had roped out. However, the following combat phase I was unable to flash in a creature because the swamp I had played when the error occurred was for some reason just completely ignored by the game. Next, on my turn, I clicked the swamp to try to tap it, and the game considered this my land drop for the turn. Extremely frustrating way to lose a match.
3 votes -
Mana ***** / Mana Flush
Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.
15 votes -
Planeswalker bug
The opponent's planeswalker entered the battlefield with 10 loyalty counters & gained +2 on a +1 ability. Kaya the Inexorable.
6 votes -
Paradox Engine is Legal on Arena...
You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.
20 votes -
Creature wouldn't untap on upkeep
My creature wouldn't untap during upkeep after the first time I attacked with it.
I was on my android phone on the magic app.6 votes -
Scute Swarm
Obviously the scute swarm card itself was a mistake. But that's ok, I now just minimize the game screen and walk away from the computer which seems to have solved it :)
32 votes -
Protection from "creature"
I've been playing "Jumpstart: Historic Horizons" recently and, twice now, I've had different opponents select "Creature" for "card type" when deploying "Serra's Emissary". I had no idea that this was a valid card type. I was thinking the intent behind the ability was something more along the lines of "protection from goblins" or even "protection from <color>". However, if "Creature" is valid (and, clearly, it currently is), it seems ridiculously over-powered. It effectively means that the game has immediately ended because all of my creatures, no matter how powerful, will be unable to damage either my opponent or any of…
3 votes -
Arena Timer and Animations
When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
(PC Issue)
Perhaps Adding a "skip animation" feature18 votes -
Sparky doesn't emote anymore!
When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.
8 votes -
Bug with tier 41 mastery pass mythic rare card reward
Hi, i'm playing on my macbook and i had an issue with the mastery pass.
I gained enough experience to unlock tier 41 of the mastery pass and, at the same, i did the daily mission (n.8/15) which rewarder me with a random card.
The problem is that the game only gave me one card, a rare one, instead of two, the mythic rare from the mastery pass tier 41 is missing.8 votes -
Won't load past "Loading initial Scene"
Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore
10 votes -
Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes
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