MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15048 results found
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Grenzo + Emrakul = bug
Hello! I was playing cube, and I casted Emrakul while my opponent had Grenzo in play and, when I started to control their turn, I cannot heist my own library and just can't do nothing except waiting for my time's end.
Of course I lost after this. :)5 votes -
Audio Bug: Audio desyncs then no audio
Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.
542 votes -
Jump In and Starter Deck Duels matchmaking issue?
After today's update, if you attempt to play in the Jump In or Starter Deck Duel formats, you just wait indefinitely on the matchmaking screen (5+ minutes).
If, however, you enter something like Historic Play and select one of the starter decks, you are able to find a match pretty quickly, so the problem seems to be with the specific Jump In and Starter Deck Duel "environments."
6 votes -
Faith Unbroken bug
An opponent exiled my creature with Faith Unbroken and later bounced the creature that Faith Unbroken was attached to. However despite leaving the battlefield Faith Unbroken did not return my creature.
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97 votes -
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ignus bugged creates a infinite loop
ignus creates doble red with his activated ability instead of just 1 red this creates an infinite storm pls fix it asap
7 votes -
Grinning Ignus is being abused by Reformed User
The card is adding more mana than it should be. This was being abused by ReformedUser
4 votes -
Incorrect rule interaction: Skullcrack + protection
Situation:
I cast play with fire on an opponent's white creature. In response, opponent casts brave the elements, giving protection from red to the creature. In response I cast skullcrack.As per rules, play with fire should still resolve and deal the damage (as it gained the target before protection was active and damage can't be prevented thanks to skullcrack); however play with fire went to the graveyard without dealing any damage.
2 votes -
Herigast , Herupting Nullkite. Emerge bug
Emerge cost doesn't work properly when you Emerge Herigast.
It happens randomly as far as I have noticed.
The game thinks that the mana you paid for Herigast Emerge is the cost of Herigast itself.
For example: You sacrifice a 6 mana creature for the emerge, and since Herigast costs 8 the game thinks that Herigast is a 2 mana card. There for if you want to sacrifice Herigast for another Emerge it only counts as a 2 mana creature instead of a 9 mana one.It has happened me many times and it's quite annoying to randomly lose games…
5 votes -
Flash abilities activate while cloaked with Cryptic Coat
Friend was playing explorer and rattlechains was cloaked with Cryptic Coat. Rattlechains ability to give spirits flash was still activated even while flipped down with Cryptic Coat
7 votes -
Quest progress counter not updating, reset after client crash
The quest to the left of the mastery track does not update correctly (and the counter even resets) either.
Mine requires "Complete Jump In! three times". I have joined Jump In! 4+ times, always played till I won one game, then resigned. Currently, the counter is showing 0/3.PC (Steam installation) (version: 2023.33.0.4817.1045760)
Joining Jump In! three times should complete the quest.
16 votes -
Frequent Crash
MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.
I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.
I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…
11 votes -
Shuffler
The shuffler is completely broken. 6 Games, 3 starting hands with no lands, 2 with 5 lands one with 1 land.
This is absolutely unplayable and this issue has been in arena for years. I stopped playing because of this before and I will again.
7 votes -
Network Error
I got on to launch my game and I keep getting a network error message. My internet works but the website says there are no issues.
3 votes -
Repulsive Mutation Glitch
I cast repulsive mutation to counter a 6 drop creature my opponent had 9 mana total and was down to 3 I paid 0 for x and my strongest creature was a 5/5 jadelight spelunker he paid 3 mana and somehow absolved the counter spell then I proceeded to eventually lose the game
5 votes -
Banning Heist
Heist really shouldn't exist. It is too easy to abuse and use. There is a reason Gonti Lord of Luxury is the only card to have that type of effect. Heist should just be removed from Arena or all the cards should be banned.
7 votes -
Jet Collector's Ability Not Activating
Jet's Collector's activated ability simply says that you can select creature cards in your graveyard, but in reality you can only select creature cards in your own graveyard, so the strength of the creatures is completely different.
5 votes -
No action available on my priority while casting dig through time from wilderness reclamation
Setup required to reproduce:
- Wilderness reclamation in play
- Dig through time in hand
- lands in play
- cards in graveyardSteps to reproduce:
- During your turn hold priority
- float mana in response to wilderness reclamation trigger (double click q)
- start casting dig through time by delving all cards in graveyardBehaviour:
- The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.Expected behaviour:
- I can pay for the rest of the dig through time spell…10 votes -
Client crash with blood token.
the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.
10 votes -
Phyrexian Slith trigger didn't work properly
I had Phyrexian Slith and Cursed Wombat under my control
The opponent had Faithful Watchdog under their control
I attacked and dealt damage to the opponent with Phyrexian Slith
Two triggers went to the stack, the Slith gained two +1/+1 counter (the second is from the Wombat)
But then I wanted to take a +1/+1 counter off of the Watchdog twice, but the only option I had was a Decline on the first trigger and the second one didnt even ask me anything
The expected result: I take off two counters of the WatchdogI didnt make a screenshot, unfortunately…
2 votes -
Agatha’s soul cauldron and phyrexian mana
Agatha’s soul cauldron enables you to pay mana of any color to activate abilities. When paired with a card like Unctus, which has a phyrexian mana ability, the UI usually prompts you to select whether you’d like to pay with life or mana, except the option for paying with life disappears and leaves only {1} as an option.
I play on mobile, so am unsure if this applies to other platforms4 votes
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