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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5438 results found

  1. Instant spell "new way forward" failed to work (Premier draft)

    I was plying a game in a TDM premeir draft just now and experienced this bug. Log is attached and the relevent game is the most recent one. I was in a position and attempted to cast the spell "new way forward" at instant speed after declaring blocks, but the client simply woulnd't let me cast it. I have reviewed my game log 3 times now to confirm, and I DID have sufficient mana to cast the spell, with 4 untapped lands and an untapped "sunset strikemaster" which collectively included all three requisite colors of mana. I even tried manually…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. karakyk guardian hexproof BUG - loses hexproof before dealing damage

    lost my game when i declared karakyk guardian as a blocker and my opponent casted Osseous Exhale.
    the osseous exhale killed my dragon before it dealt damage. So i lost my creature and the opponents creature lived...

    please remove this BUG!
    (played on PC)

    a refund for my draft would be nice

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. deck validation issue

    I installed the update today and then chose new card styles from my available styles. now when I queue a game the client says deck validation failed.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. dies to doomblade stopped counting killed creatures ... Ive killed 50 today and is still at 185 fix this please

    dies to doomblade achievement was working but broken killed 50 creatures today started at 185 and still is 185 so broken

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Shuffler

    Your shuffler can be programmed to not manascrew decks so consistently. Stop forcing winrates. It is amazing how often I go 10-0 on Monday. 0-10 on Tuesday. 10-0 on Wednesday. 0-10 on Thursday, and so on and so forth. Play 10 games in a row and I can't get a 3rd land by turn 3 with 26 lands in the deck. Even more amazing is that I get 10 lands in 14 cards every other game I play on the "losing" days of the week. Even when I mull a 2 lander, I mull into a 2 lander. It's ************.…

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Extra Loss in Tarkir Dragonstorm Draft

    Played a draft of Tarkir Dragon Storm around 1:00 a.m. on 4/10/13 (JST), lost one game. Played the second game around 21:00 JST on the same day and won. The game should have been 1-1, but the loss was added to the score of 1-2 and one extra game was lost.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Aetherspark attackable by mobilize tokens when attached

    Just played a match where my opponent was able to target the Aetherspark while attached to a creature with attacks.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Adventure cards don't work in Tarkir draft

    I cast two cards for their adventure cost during a draft game of Tarkir. Both resolved but neither ever appeared any where on the screen or in any zone again. They just disappeared. I lost the game bc of it.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Tiger pet

    The Blue tiger pet has broken textures. Please fix! Paid content is broken AGAIN smh Wizards.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Runescale Stormbrood bug

    Exiled after adventure resolved, creature can't be played and disappear

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Flameholder Grappler copied spell single target only

    I copied a Twin Bolt with Flamehold Grappler, but was only able to select one target with the copy of the spell. The text on Flamehold Grappler states you may choose "new targets" plural

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Shuffler

    Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Mastery Pass Missing 2 Mythic cards

    I just completed level 34 from the mastery pass and didn't received the rewards for having the pass unlocked, only the booster without the double mythic cards. I restarted the game to see if there was any type of delay, but nothing happened.

    The conditions in which it happened was that I unlocked it at the same time as I completed my 5ft victory of the day. I receive an uncommon card for the victory, but then haven't received any mythic. Opening my collection confirmed the lack of any new duskmourn mythics.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Games are: only 1 land or 16 lands in a row, every game, every day

    MTGA is the most rigged game. Apparently, the developers have never played on a tabletop and think this stupidity is correct.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. shuffler

    Please fix the shuffler

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Card Style appears as Regular Card

    I bought the card styles for Arid Mesa and Marsh Flats, and now they're gone. They still show as being selected card styles in the Deck Builder but there's no difference between them and the regular card. Are you already aware of this? Maybe you're already working on fixing it, but if not, are you offering refunds for the gems used to purchase them?

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Opponent forced game into a draw

    Opponent was about to lose the next turn when the game ended in a draw with no indication or notice. Seems to be an exploit

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. game end draw

    Game ended in draw on Arena after milling out my opponent with Riverchurn Monument.

    Both abilities were only used on my opponent during this game.

    Resulted draw didn't count towards a loss towards the Win/Loss tally

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Client crashing following update

    Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. You need to fix your game

    Played an Arena direct for Tarkir..... 3 games in a ROW... 3!!! I went second every game. Everyone knows that going second automatically makes it alot harder to win. I paid to play and I didn't even get a chance.. I got mana flooded on the third game and had no chance.. i'll never play arena direct again and i'll put out the word that others shouldn't either, this is a ridiculous flaw in your game where there is no balancing.. I should never go more than 2 game going second.. yet i find myself on occasion going 8 games…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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