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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2177 results found

  1. Draft event changed mid event

    I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Opening hand is missing

    After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.

    7 votes

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  3. App freezing

    Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening

    7 votes

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  4. Bug - Can't play since just before 5:00 PM EST

    Since my draft failed around 17:00 EST, I have not been able to have a match.
    The client freezes at the opponents hand selection, without showing me my card selections.
    This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. [bug] You cannot identify the original ability that caused Firebender Ascension to trigger

    When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.

    Steps to reproduce

    • Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
    • Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
    • Attack with those creatures.
    • Put the creatures’ attack-triggered abilities onto the stack.
    • A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.

    At this…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Phase Out and Exile

    As late as 10 months ago, phasing out a creature to which Sheltered by Ghosts was attached sent the card exiled by Sheltered by Ghosts to permanent exile. Now the exiled card remains under Sheltered by Ghosts. Is this correct?

    (I copied over my screenshot.)

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Completely and utterly dumb alchemy archetypes

    Alchemy is currently riddled with a completely unfun and pointless card combination that is completely spoiling the experience.

    Specifically omnisicience/acquitic sublety decks could be played by anyone including a lobotomized Guinea pig. This is the successor of the equally stupid Kona/omniscience deck. What is most incredible is how lazy card design needs to be to go from nerfing Kona cause the deck was unfun and oppressive, to releasing yet another omniscience delivery method (arguably a better one) in the EXPANSION IMMEDIATELY AFTER THAT.

    You guys really do not give a **** about what players think (see for example bloodthirsty conqueror…

    4 votes

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  8. 無差別の痛めつけ/Pain for All

    クリーチャーに「無差別の痛めつけ/Pain for All」をエンチャントしたとき、対象1つにダメージを与える効果が誘発するが、それにスタックして「無差別の痛めつけ/Pain for All」をエンチャントとしたクリーチャーを破壊や追放、バウンスなどで戦場から取り除くと、ダメージが与えられないバグがある。
    本来であれば、戦場を離れる前のクリーチャーのパワーを参照してダメージが与えられるはずだ。

    When you enchant a creature with “Pain for All,” an effect that deals damage to one target is triggered; however, if you remove the creature that was enchanted with “Pain for All” from the battlefield—by destroying, exiling, or bouncing it—while that effect is on the stack, the damage is not dealt.
    Normally, the damage should be dealt based on the creature’s power before it leaves the battlefield.

    Translated with DeepL.com (free version)

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Spiralling cards

    Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Timeout

    Remove timeout countdown during automatic stax

    When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.

    I just played a game where neither myself or the other player got to attack…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ban Kona in BO1

    Not playing Standard or spending money on Arena until Kona is banned.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. evoke

    There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
    First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
    However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
    This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Bug in cards

    When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Tutorial Fairy Reappearing Every Return to Login

    It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
    Any time I return to the menu, she comes back with her grand 'ol antics again!
    Please.
    It's nearly Xmas.
    How do I, "turn it off and back on again"?
    To quote one of Bruce Willis' famous female costars...
    "PLAYS HALP!"

    ...for the love of all that is UNholy.

    I thank you,
    -Kayla

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Bug report: turtels forever

    Bug report: Turtles Forever says "search your library and/or outside the game". However, when I cast Turtles Forever during a draft, I can only chose either library or outside but I cannot chose to search both.

    4 votes

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  17. Ranked Brawl: Tainted Pact (+ Thassa's Oracle) not working properly and causing Ranked losses

    Game Mode: Modified Ranked Brawl
    Time of Occurrence: 2026/04/13, match ended around 01:45
    Players: Rafael A. A. Merlo (myself) vs. SuburbanSith

    Description of Issue: This is the 3rd time I get a ranked loss in succesfully executing the Tainted Pact + Thassa's Oracle combo, the hallmark of paper cEDH gameplay and available to us in this mode. Since the interface doesn't have a "Decline All" button (and I already once, when trying to Decline one by one, mechanically clicked the wrong button, leading to a loss), recomendation from YouTubers and content creators is to let the timer ("rope") run out…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Game Freezes

    After downloading the additional stuff (as usual on wednesday morning) I bolted up the game. I joined Midweek Magic - Historic Pauper and wanted to select my deck. The game freezes as soon as the loading icon appears. I also tried starting a ranked game and there it froze on the VS screen.
    I play on Android

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Tend the springs

    I would like to report a bug where Tend the springs didnt summon a 3/4 when having a Shapeshifter in play, That made me lose the quick
    draft game

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Shuffler

    Fix the shuffler. I have played paper magic majority of my life. Never have I ever seen hands like I am being given on this game. It is rigged, You can deny it but only true players know. Lets ban together to get this fixed.

    2 votes

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