MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2105 results found
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mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
2 votes -
Saw the top 17 cards in my deck and only 2 lands
Saw/drew the top 17 cards in my deck and only had 2 lands. No I did not muligan. No I did not discard any. I was playing 17 lands in my deck. I think there is a bug in your game with shuffling and statistical odds
2 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
4 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…5 votes -
magus of the moon with ability removed did not remove ability
I unstabled magus and he does indeed have no abilities left.
however all non-basic lands are still mountaints. broken. bug.
2 votes -
Give me my money back
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…
4 votes -
white stripe on the top of display
After some Bo3 matches, this one bar appears at the top of the display and it won't go away until I restart the game. This is been happening for years and years and years and years and years and years. I see several, several, several, several posts about it.............................................................and nothing. You make sure to kick out a set every 3 weeks though huh? Not enough money in fixing your game, I guess.......................................................................................................... I'm not uploading a photo, because the 1,000,000 other reports on this matter include one. Thanks!
3 votes -
food chain
food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug
4 votes -
force of negation and dark depth copies are disappeared
Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
can you help me?
thank you4 votes -
Daily quests not updating
Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.
4 votes -
Play 3 cars then game uses my timeouts as though i am not playing.
I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.
4 votes -
cant sacrifice map token
When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.
4 votes -
4 votes
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MTG Arena
Using mobile platform on an android phone with up to date client. Game freezes during bot matches. It happens always during the bot's turn. It will look like Sparky is trying to make a decision, but will never advance. I have waited until the app times out and restarts. I have not tried to replicate this on PC so I do not know if it is mobile only.
4 votes -
Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason4 votes -
5 votes
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Time extension and auto concede happening during opponent's turn while waiting on their action to resolve on android
Turn auto concede off during opponents turn qnd make it only available during one's own turn
4 votes -
dollmakers shop no triggering
attacked with a rabbit token while unlocked dollmakers shop was on the board but the effect did not trigger and no token was made.
2 votes -
Cursor size in 4k
Cursor size in 4k is too small. See screenshot. Suggestion: add slider to increase cursor size or 150% - 300% GUI scaling option or both. Best regards
1 vote -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?2 votes
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