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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5563 results found

  1. Se cierra el juego solo

    No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. auto skipping main phase issue

    so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
    log attached. please help.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Unable to sideboard, "Done" has no effect, game continues after timeout

    Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
    Game continues after timeout (can be seen in battlefield view)
    In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. land can't be used

    I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.

    17 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. The game crashes and closes in the middle of matches

    In the middle of the party in common movements, the screen freezes and the game stops and closes

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. MTGA is crashing very often

    MTGA is crashing every time I play.
    It may be during a draft or a match.

    It crashes often when I want to start a match. When my opponent is found, a new window "game crash". I have to restart MTGA and sometimes the match is already lost. Today it crashed at the end of game 1 before sideboarding and I never could log again.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Mulligan smoothing does not properly account for 'X' CMC cards

    I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.

    I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. can not mute players

    The mute function stops working after the first game now. After the last update mute no longer works correctly in that after the first game that one mutes a player the mute button stays on mute for the next game but does not mute the next player at all. In the game after a player is muted the new opponent still can post emote and their pet is still active, the option for unmute only available. Clicking unmute in an attempt to mute again does
    note do anything.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game crashes afte animation

    Game Crash after Animations of some cards like Nicol Bolas Dragon -3..

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Card style going on and off

    I have Yidaro's alternative card style applied in my deck, but as you can see in the screenshot, the card style keeps going on and off during the game.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Option to disable or more efficient card shuffling ANIMATION

    When playing with 250 cards or more, it the shuffling animation does freeze the game for quite a while.

    Give us an option to disable this animation or just make sure it doesn't actually load in every card, so the deck size doesn't matter on the process.

    I'm sure you find a neat way :)

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Banned card played in standard que

    I was playing a standard que a few minutes ago, and my opponent played field of the dead. I do now know how they did so, but to the extent of my knowledge that card is banned and should not be played.

    I have attached the log report an a picture of the field in question, and would like to request a refund of the standard event.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Ranked points missing

    Hi. I played two ranked games recently and I won. But they didn't give me the score in my profile. It's totally bugged. I want it back pls

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Juego bloqueado

    El juego se ha quedado colgado y no puedo hacer nada

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Mirror march broken

    Mirror march, the red flip a coin enchantment is not working properly...

    I am frequently flipping more coins than i am getting creatures tokens.
    example
    ill very clearly flip 7 coins for a single stack of Mirror march, being the last one the loser as the card states... then only get 2 tokens.
    Most of the time I'll only get 1 or 2 successes on each stack of mirror march, and in those cases, i'll usually get 1 or 2 creature token copies, but when i flip more than 2 success per stack of mirror march, i NEVER get the…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Jogo Travando no meio da partida ranqueada

    I was disadvantaged in the rankings in the last game to get the mythical of the month, there was just under an hour left until the turn of the month, in this case the month of August 2024 transitioning to September 2024, the game simply stopped me in the timeout and didn't leave me with for me to continue, so I had to reopen the game and the game still had the bug, I restarted the game again and as a result my time ended up resulting in my defeat, the game was controlled by me and the probability of…

    0 votes

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  17. Frozen token creature clock rundown

    So during standard play this has happened a few times causing either mysrlf.or thenother player to have to concede and its always in a heated battle towards the end so it particularly sucks. When i have a card that generates 2x 1/1 creature tokens the game will freeze right as its suplosed to put the tokens down on the board. Then it just stays frozen until you are out of timeouts and then it procedes to freeze from what i can tell on the opponents next card effect. This in turn causes one of us to have to concede as…

    0 votes

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  18. Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version

    Dear MTG Arena Support Team,

    I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.

    This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.

    My tablet is Lenovo TB-J607F
    Thank you for your support.

    0 votes

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  19. Ver meu cemitério

    Não consigo ver meu cemitério ou do meu oponente, mesmo clicando não é possível visualizar as cartas em nenhum dos dois cemitérios

    0 votes

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  20. Can’t saddle Bounding Felidar whilst playing Sparky on mobile iOS platform

    When playing against Sparky on mobile iOS, when I try to saddle Bounding Felidar, the App crashes and I need to restart, losing all game progress

    0 votes

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