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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9401 results found

  1. gold

    Not receiving any gold from 3 completed dailies today
    started today at 800 gold, finished all 3 dailies that were each at least 500 gold and my 800 total is still there.

    29 votes
    3 comments  ·  Gameplay  ·  Admin →
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  2. Crash. Crashes again when i try rejoin.

    Crash. Crashes again when i try rejoin. This would be a dealbreaker in competitive games

    9 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. Unclear disconnect

    Often I disconnect but don't realise as there's no way to determine whether I've actually disconnected or if the other player just isn't making any game actions. This is very frustrating and has lead to undeserved losses.

    This wasn't a problem previously, but I have found that I can no longer rely on the 'waiting for server' spinner to appear when I am disconnected like I could in the past.

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
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  4. Over powered cards

    Cards that create over-powered loops and need to be banned:
    -Birgi, God of Storytelling
    -Cabaretti Revels
    -Rackateer Boss

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. Music bug in Arena

    On this specific background, partway through the match the music stops playing. Sfx still work, adjusting the music volume does nothing. Music will not play in any other matches until I restart Arena. OSX Catalina 10.15.7, Arena 2022.14.30.766.923260.

    8 votes
    2 comments  ·  Gameplay  ·  Admin →
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  6. Friendly brawl bug

    Bug occurs when trying to do a friendly historic brawl battle, one player is able to challenge the other to a friendly brawl with no problem, choose the settings,, then choose their historic deck, however when the friend tries to join the settings change for the friend who joined and it shows up as a standard 60 card battle and you can't choose your historic brawl deck or any decks that arent 60 cards, also the game still allows you to "attempt" to play when both players have chosen a deck but brings up an error stating that the settings…

    20 votes
    0 comments  ·  Gameplay  ·  Admin →
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  7. Opponents lifegain triggers made me lose my turn (with video)

    I lost my game twice already this way:
    Opponent has Scurry Oak + Heliod + Lifegain combo but would not win yet. I have a sweeper in hand.
    Opponent stacks so many triggers that they run out of time and MY TIMER STARTS TO RUN while their triggers are resolving. I have NO INTERACTION. Their triggers keep resolving while my time runs out and I get no chance to play out my turn and sweep the board.
    I recorded the whole thing and posted on youtube:
    https://youtu.be/ZNBqpgTwi0A
    I lost two games that I should have won this way. Please fix…

    14 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  8. march of otherworldly

    March of otherworldly light bugged and not able to exile white cards from hand. Tried selecting the white cards and clicking submit and would always just return the card to hand and not cast.

    11 votes
    5 comments  ·  Gameplay  ·  Admin →
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  9. Time limit change

    Please reduce the amount of time people have to play their cards. I’m really tired of playing matches where the opponent takes ridiculous amounts of time to just play a land and then end their turn. The only time they start to pick up the pace is when they start winning. If their losing, they take absolutely forever to play. If they know they will lose the game, they just wait for the time extensions to run out rather than finishing the game.
    Please change the time to play cards to a reasonable time limit of 15 seconds so games…

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
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  10. Tired of Mirror Matches, Stop matching me with mirror decks it is not fun at all

    STOP MIRROR MATCHING. ITS ******* ANNOYING. GET A ******* CLUE. I DID NOT BUILD A DECK SO THAT YOU WOULD PUT ME IN THE SAME ******** MATCH OVER AND OVER AND OVER AGAIN.

    ALSO FIX IT SO THAT I DONT ******* KEEP DRAWING FIELD OF RUIN IN MY OPENING HAND CONSISTENTLY AND MULL INTO IT WHEN IT IS AT MOST A 4 OF.

    YOU ARE ******* OFF ALOT OF THE PLAYER BASE LIKE THIS TO CATER TO LESS EXPERIENCED PLAYERS.

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
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  11. Too Many Scute Swarms Skipped My Turn

    Opponent made over 600 Scute Swarms, lagging the game. On my turn I tried to play a card, the card froze in the 'being played' animation and I was unable to do anything. It skipped to my battle phase and I was unable to do anything. It skipped my turn. I still had a chance to turn it around and win on my turn but the game glitched and skipped my turn. I'm understandably a little upset. It wasn't even anything I did that glitched the game, it was the opponent! It didn't even tap the lands

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  12. shrine

    the new shrines don't synergise with maskwood nexus while the creatures should be of all types. meaning they should all be shrines as well.
    (check the amount of tokens on each screenshot to get an idea of what i mean)
    so unless shrines can't be creatures and synergise with maskwood nexus they need to change the cards.

    14 votes
    2 comments  ·  Gameplay  ·  Admin →
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  13. Shrine creature type with Crippling Fear

    When using the card Crippling Fear, Shrine is not an option for creature type despite being added in Neon Dynasty

    14 votes
    2 comments  ·  Gameplay  ·  Admin →
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  14. Suggestion: Personal Banlist for Brawl

    There is plenty of obnoxious commanders in Historic Brawl that take away all fun from the format and make you wanna stop playing it but for some reason have not been banned yet. To mention a few - Golos, Baral, Kinnan, Emry+Paradox Engine, any Teferi. You simply have no play against them unless
    If you are not doing anything with those, at least give as a way to avoid playing against those, especially with unfavorable match-ups.

    Suggestion: Add option to ban specific commanders from being matched to save time from loading to the match just to insta-concede because you know…

    8 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  15. Infinite combo time out bug

    It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…

    18 votes
    1 comment  ·  Gameplay  ·  Admin →
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  16. Punish salty rope burners

    There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
    Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
    Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?

    It's just poor and not sportsmanlike behaviour at all

    10 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  17. Missing Mechanic Description

    When drafting for the first time the mechanic description did not display making it impossible to evaluate specialize cards. Since then I've learned how they work. but this initial draft failed because of this,

    5 votes
    0 comments  ·  Gameplay  ·  Admin →
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  18. continual freezes during gameplay

    My arena client continually freezes during gameplay and eventually crashes out with windows error.

    It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.

    272 votes
    133 comments  ·  Gameplay  ·  Admin →
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  19. Tutorial

    Wont let me complete the very last games of the colour play tutorial

    11 votes
    3 comments  ·  Gameplay  ·  Admin →
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  20. Infinite Loop

    Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.

    15 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues