MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Sorry we couldn't submit your request
Your game as multiple bugs.
It is so frustrating when some of them happen.
Do you know what is even more frustrating ?
Being told "Sorry we couldn't submit your request" when you try to do your best to report a bug.3 votes -
"Disable Emotes" does NOT disable the Faerie Pet Animation
When playing with "Disable Emotes" turned on, if opponent has the floating faerie pet, that pet still has high-speed flickering wing animations that are very distracting, and possibly nausea-inducing. This is a potential issue with those prone to seizures.
1 vote -
Cannot select planeswalker
On iOS (iPhone 14 Pro Max) it’s impossible to select the opponents Planeswalker.
I expect cards which are able to attack a planeswalker to be used on them and not only on creatures.
1 vote -
Wild Card Display Glitched
The layout of the icons and numbers on the wildcard tracking screen has gone screwy. It's very difficult to read and is clearly glitched.
1 vote -
Gingerbread Horse animation cardback broken
The "riding horse" animation of the "Gingerbread" cardback is broken: it does not animate properly and only the fork is visible when the animation starts on mouse over.
Also in the deck selection screen, the deckbox looks wrong when the deck has the Gingerbread cardback (the border is poking through the deckbox), see attached screenshot
1 vote -
Game crashes after opening boosters and clicking on "Continue"
I'm on Galaxy tab S7+ up to date and when i open boosters and click on "continue" the game restarts and the boosters are not counted.
1 vote -
Why can’t I see my opponents deck name/box?
Why can’t I see my opponents deck name and deck box? You could make this game a little more socially interactive. Magic the Gathering is a social game.
1 vote -
[BUG] Mastery Pass item 35 and 55 have inconsistant icons/ hover cards. they are swapped
The icons vs the hover card animations are swapped on mastery pass 35 and 55, not sure which it is actually supposed to be but, either the icon or hover card should be swapped
2 votes -
BUG: Unknown Error on golden pack opening & lost a pack?
9/5/2023
Hi,
I was opening golden packs. I started with 5 golden packs total and the first opened fine. However, on attempting to open the second pack rather than an animated opening of pack+display of opened cards, a popup error was displayed with no details (just 'Error'). As there was not much that I could do, I just clicked to continue. At this time I noticed my home screen had updated (tho that may have nothing to do with the error). I then went back to packs intending to open more. Opened one more golden pack just fine and then…
2 votes -
Timeout Timer Update for Timeless
Please change the timeout timer to notice relevant game actions so that decks like jeskai ascendancy are playable and can go off on turn 3-4 without having to worry about timing out.
1 vote -
No Card name, P/T, or life total displaying
I can't see my Life total, card names, and creature P/T in draft and in regular play.
40 votes -
Login Hanging on Active Matches Search
My logins are hanging on active matches. If I exit the game and log in, it hangs. I then have to log off without leaving the game, and log back in for it to proceed properly. When I get logged off in the middle of the game, it gets lost in the logout login process.
3 votes -
orcish Bowmasters
I played two times Orcish Bowmasters against Goblins in historic and the Orcs trigger didn't happen.
3 votes -
Lost progress towards ranking up
"Lost" a game because I clicked on cancel in the matchmaking queue when it found a game... old bug still around
1 vote -
Can't join
Same problem like before, i can't join the game and again take my loose, this time it doest freez then crash, it crashs just after i found a player again and again even i tried to connect again. It takes too many games (1/20 game avergage for me and i play a lot).
1 vote -
Game unresponsive after reconnect
After "Waiting for server" the client became completely unresponsive upon reaching the end of the rope, not even conceding was possible.
1 vote -
Tokens created with Vesuvan Duplimancy get CARDNAME in the text
Hello,
After mutating Migratory Greathorn onto the Gingerbrute with the Vesuvan Duplimancy on the play (see the attached screenshot), the token created by the Duplimancy had in its text CARDNAME instead of the Gingerbrute for the brute's activated abilities:
(1): CARDNAME cant't be blocked this turn...
(2), (tap), Sacrifice CARDNAME: You gain 3 life.Combat Research was attached to the Gingerbrute when the mutate happened.
Could you please have a look ?
Thanks and regards
1 vote -
morph copy not displayed
I tried a little rule interaction with 'Volo, guide to monsters' in a match against sparky. While casting morphed creatures, volo copy the spell on the stack, but the token that enters the battlefield doesn't have the morph picture displayed.
I tried copying the morph normally with' Quasiduplicate' and the right token with the right image was created. I then tried to copy the token not displayed and it created a morph token with the right image.
1 vote -
Problem connecting to server
I am unable to complete logging in. From the log in screen I go to the splash art, then it tries to connect to the server, as would be the last step before seeing the main page with tabs to events and others. It used to not go anywhere, but now it throws up a problem with "loading collection". I was able to log in a few times through desperation, as I wanted to complete my decathon event before the time ran out for it. Once was when I was logged in straight after reinstalling the game, two more times…
15 votes -
1 vote
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