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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1243 results found

  1. Missing details (Power/Toughness/Life points

    Dear Ladies and Gentlemen,

    I´am missing a lot of card details ingame. I can´t see the Power and Toughness nor the cards name. Also the life points are not present.

    28 votes
    How important is this to you?
  2. Store Tab crash

    Whenever I open the store tab after the latest patch today, the client crashes

    16 votes
    How important is this to you?
  3. Connection lost

    I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.

    29 votes
    How important is this to you?
  4. Difficult logging in, cannot play "can't submit deck"

    As of brothers war update I'm having a lot of troubles logging on (get 'connecting to server' for a few minutes and then told to check connection). When I can actually log in, I can't play any games, as soon as I press play or attempt to submit a deck (phantom draft) I'm told that it can't submit deck.

    I have tried: restarting the phone, reconnecting to wifi, connecting through mobile data, and reinstalling the client.

    Id love to pay y'all for some new cards but can't pay you until this is resolved.

    11 votes
    How important is this to you?
  5. Game chugging on slow hardware

    The game runs fine in the menu, but when I start to play a game the performance drops. And if I, or the other player, perform any action which creates a large number of animations the performance tanks to an unbearable level. If that happens, often the countdown timer runs down several times before I am able to input a response.
    Can you please add an option to the graphics settings to turn off animations?
    Thankyou.

    5 votes
    How important is this to you?
  6. Cannot select Avatar

    Avatar changed from Teyo to Ajani(classic). Avatar select screen shows Jaya and NO OTHER OPTIONS.
    Please advise.

    7 votes
    How important is this to you?
  7. Asset Error Detected

    After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.

    49 votes
    How important is this to you?
  8. Cant connect to server

    Still can't connect to server and have been trying all day! I tried turning my phone on and off, uninstalling the app and reinstalling it. Nothing is working on my Google phone.

    10 votes
    How important is this to you?
  9. 613 votes
    How important is this to you?
  10. Full art land display incorrectly

    Full art phyrexian lands are displayed incorrectly when played on the battlefield.

    5 votes
    How important is this to you?
  11. Black screen on Launch

    Black screen on Launch - Aug 11, update

    23 votes
    How important is this to you?
  12. Not getting gold from daily

    I'm not getting gold from trying to complete my daily quests before MOM launches on 4/18/23. I keep trying to cross the finish line but I'm not getting credit for it. My quest is to play 40 creatures and I'm stuck at 39. I've played well over enough creatures to complete the quest, but it's not happening.

    5 votes
    How important is this to you?
  13. Disable animations

    Enter settings that allow you to disable animations.
    Specifically, the settings should allow you to disable the animations of: pet, saga cards, all animations in general

    10 votes
    How important is this to you?
  14. mac

    The Mac Client is getting stuck at Loading Decks or Store or Play button.
    this happend After update 2023.24.0.1057.986775.

    Before the update it only crashed sometimes but I could do everything in the game, please HELP!

    5 votes
    How important is this to you?
  15. App stuck on Retrieving Asset Manifest

    Mobile app on iPhone. Posted the same a few days ago and issue was fixed for about 24 hours.
    When opening mobile app loading screen is stuck on “Retrieving Asset Manifest” then “Error updating data”

    Have restarted phone, toggled Wi-Fi, uninstalled and reinstalled app. Same issue.

    12 votes
    How important is this to you?
  16. 738 votes
    How important is this to you?
  17. network error - can log in to account but stuck on network error - from Australia

    network error - can log in to account but stuck on network error - from Australia - 10 Jan 23

    10 votes
    How important is this to you?
  18. MTGA API

    Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).

    7 votes
    How important is this to you?
  19. Audio can’t be properly disabled on iOS anymore

    Audio can’t be properly disabled on iOS anymore. It’s no longer possible to listen to a podcast while playing.

    14 votes
    How important is this to you?
  20. Ranked

    I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.

    22 votes
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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