MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1623 results found
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Blood Moon not showing up in timeless deck editor
On Mac, Blood Moon does not show up in deck editor when deck is set to timeless format even though I have the cards in collection.
1 vote -
Strixhaven Mystical Archive error
When opening a pack, all of the cards that I already have 4 copies of say that I have just opened my first one and I worry that is preventing me from actually collecting the full set. Timeless is extremely taxing on wildcards especially for rares that should be uncommon.
1 vote -
toxrill, the corrisve can´t be selected and dosent apper in the roster in historic brawl
toxrill, the corrisve can´t be selected and dosent apper in the roster in historic brawl
1 vote -
im not getting any of my mythic wildcards from the seasons mastery
im not getting any of my mythic wildcards from the seasons mastery
1 vote -
duplicate protection
Hello,
Oppened March of the Machine booster and got 20 gems instead of a rare card, even though my collection is not compleat. There was a non standart legal rare in the pack, maybe that is the reason?
Anyway i think that standart legal cards shoul fall under protection, because theese are the cards that absolute majority of players are opening the packs for. Now i just paid 1000 gold to get 20 gems, i would call this a robbery.2 votes -
sleeves collection
Hi,
I created a new account and 6 card sleeves were automatically added to me.
I also have an older account and I'm missing the new card sleeves. How do I get these on my old account? I really enjoy playing Mtg Arena and would appreciate an answer.1 vote -
Deck glitches
So I’m being challenged by my friend in historic brawl and when I choose a deck it chooses another deck instead.
1 vote -
Kindred Discovery Legality
Multiple sources online, including gatherer, is showing Kindred Discovery as legal in Alchemy. When I go to build an Alchemy deck in Arena, Kindred Discovery isn't coming up as an option.
1 vote -
Set Collection not updating
How to make Set Collection in Profile not work
(not sure about other platforms, but this works reliably on iOS):
1) acquire some cards from a set with boosters, sealed and draft
2) go to Decks tab, click the white plus sign to start a new deck
3) click the three bars for Advanced Filters: select both "Collected" and "Not Collected"; select "uncommon" or "common"; select Format Legal>"[the set]
4) add every single uncollected copy of every common or uncommon in the set the deck
5) Click "Craft all"
6) Click "Finish Deck!"
7) Go to Profile tab (select "Discard…2 votes -
Can't use deck after crafting
Holy turds why are they making it harder to report bugs.
Just used my rare wildcards (very precious as a mostly f2p player) and I can't use the deck I JUST crafted in the play or ranked queue.
1 vote -
all my game progress and cards vanished!!!!!!
all my progress cards everything vanished from my account and only the money I collected left with no decks skins nothing at all!!!
1 vote -
Visual bug: rare wildcards not showing subtracted
I went to craft some of the new fetch lands. I crafted 8 for a deck, and the wildcard counter did not subtract any rare wildcards. I crafted four more. I couldn't believe it. I exited the collection screen and went back to the collection and the same wildcard count showed. I crafted the rest of them and the same wildcard count showed. Then I restarted the game and I was down 20 wildcards. I understand I was being a tad greedy, but I wouldn't have crafted them all if not for the bug. Any chance for a wildcard refund?
1 vote -
1 vote
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daily deal mtgarena mom booster pack did not give golden pack pip
Today's mtgarena daily deal included a march of the machine booster pack. when i purchased it with gold in game, i was not given a golden pack pip. the game description says that golden pack pips come from ltr and mom pack purchases. Please update my account with the golden pack pip that I should have.
5 votes -
Deck import/export not working in Japanese version of MTGA
There is a bug in the program. When importing decks, exporting in Japanese will output decks that cannot be imported into the game.
4 votes -
Mastery orbs and packs stopped/blank
No orbs show up after level 45 and no packs show up after level 66 in the current mastery's top row.
How can I obtain the orbs and packs which are missing?
1 vote -
Common, Uncommon, Rare, and Mythic Achievements.
Add common, uncommon, rare, and mythic achievements with rewards.
The game isn't rewarding after the 15 daily win quest. I just use my quickest deck and if I can't win on turn 2 or 3 then I scoop. I get the 15 wins in about 30 minutes, and with all the scooping, I'm helping other players get their daily wins faster, thus saving us all time.
Cause honestly, I'm done spending 2+ hours earning rewards I can get in 30 minutes.
If we got rewards for things like winning a game at 1 life, playing 20 land in a single…
1 vote -
Bug
I am constantly getting cards that are not added to the collection and can not be found or used in decks like impact tremors I open multiple packs with that card but can’t find it anywhere or like where I just claimed kenrith the returned king from my inbox but it’s not in my collection even when starting a brand new deck without a type selected
1 vote -
Didnt recieve the 2 mythic rare cards given after the update.
After the update less than an hr ago, we supposedly received two mythic rare cards. Upon opening, I was happy to find I recieved x2 "The One Ring"(finally making my set of 4 complete.) I was quickly followed with disappointment when I checked my collection, just to find that I only had the 2 cards that I already had prior to the update. I'm very upset.. Really hoping there's a way to fix this.
1 vote -
XP points missing on daily quests
it is the 3rd time that i complete my daily quests, in something like a week, and do not recieve any xp points for the completion, im trying my best to keep up with the gme to get the levels going and get my rewards until the end of the collection pass, but missing those points is not helping at all... how do i proceed to get the missing points? otherwise i'll miss my time and the gems that i spend to to get the rewards of the season... please help me with this issue...
6 votes
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