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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2001 results found

  1. Unable to remove Esika's Chariot from deck, Esika's Chariot invalid in Historic.

    It's saying Esika's Chariot is invalid for historic but won't let me remove the card so my deck can't be used.

    6 votes

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  2. Land draw in sealed is just scripted.

    In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.

    13 votes

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  3. Esika’s chariot

    Upon the recent changes to some cards I.e Esika’s Chariot specifically, I have all 4 copies crafted but when I go to add them to a deck it adds the old card and not the newly changed one and no matter what I do or format I cannot get the new one to add to any deck, I have no trouble with any other cards except this one

    7 votes

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  4. didnt receive any cards after opening packs

    Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?

    8 votes

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  5. Got 20 gems instead of a rare

    I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.

    10 votes

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  6. Bug - MTG Arena for PC

    MTG ARENA - PC: I have imported a deck, which I already have all the cards neeeded, but the client says it is missing 1 Rare Card. I tried deleting the imported deck and building one from scratch, but I keep having the same issue and beacause of that I am unable to play with this deck.

    1 vote

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  7. Missing Cards

    I woke up this morning and started playing some MTGA mobile (iOS) and shortly noticed that may of my decks are missing cards. I played some last night, built a new deck, and after playing a game with it went to bed. On reflection I had cards missing then too. Not all my cards were available to build with. Many of the missing cards are from starter decks, but not all the cards will be missing from a single deck, some will be left. Also, some of the decks with missing cards are still playable. Those missing cards are still…

    36 votes

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  8. Am not receiving new cards

    After opening packs and purchasing cards from the store none of them moved into my collection even though the packs and gold are consumed.

    3 votes

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  9. 5 votes

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  10. 8 votes

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  11. Cards changing to Alchemy Version

    When i set up my standard deck with Cosmos Elixir, they keep changing to the Alchemy version of the card. I have top go in and remove them and add the standard version back to the deck. It usually happens when i change decks.

    4 votes

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  12. Missing decks and missing cards collection

    While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.

    Hope to get a feedback from you guys

    49 votes

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  13. Can not add legal version of Esika's chariot to deck

    When I try to add Esika's Chariot to a deck it adds the non-legal version instead of adding the legal rebalanced version.

    No matter what I do it adds the old version and thus preventing me from using it.

    6 votes

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  14. Cannot Import or Creat New Decks

    I cannot creat new decks or import them. I can only edti existing decks which is cumbersome. I have unsintalled and re-installed the client. I have installed on different machines and it never fixes the problem THIS IS A PROBLEM AT YOUR END. I have contacted you all several times before... PLEASE FIX MY ACCOUNT!

    2 votes

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  15. unable to import deck

    I can't test decks that i just built. Each time I try to select an other deck, the application shut down.

    6 votes

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  16. bot戦でアルケミーの調整カードをプレイできない

    bot戦でアルケミー調整カードがある場合bot戦を始めることを出来ません。
    bot戦のデッキ構築画面からデッキを編集することは出来ますがその際に調整版カードではなくスタンダード版のカードしか入れることができません。
    対応お願いします。

    6 votes

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  17. Missing gems for duplicate card

    I have 2600 gems and when I opened 20 packs, most if not all were of which were gems (as I have the cards from that set) my gem total could not change... is there a bug?

    7 votes

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  18. stop rebalancing

    All this "rebalancing" of cards has got to stop. One of the fundamental characteristics of any card game is that the cards aren't supposed to change. Once you learn what a card does, its cost and abilities, you shouldn't have to worry about it suddenly changing on you. And then what's to say it might not be "rebalanced" again after that? Banning a card is one thing, tinkering around with it because you screwed up the competitive balance when you created it is quite another. Stop punishing players for your own lack of proper playtesting. You are going to continue…

    3 votes

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  19. stupid deck

    alucard. this ******* meatbag came in with a joke of a deck at like 300 cards. and this dumb as **** rng in this game gave him a winning hand. lol how stupid. **** this ****.

    4 votes

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  20. Old Set Card Styles

    This is a pretty minor request, but I've been working to buy card styles for all the cards in my favorite deck, and I just found out that I won't be able to get one for the card Favorable Winds from Ixalan. If possible, could some of the older sets on the client get card styles for the cards in the set? Have there been plans to stylize the older sets, and will it ever happen?

    1 vote

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