Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2603 results found

  1. Reduce the Power Creep introduced in LImited by adding multiple rares to a single pack

    In limited, a recent change was made to add additional rares to each pack. Bomb rares are the least fun cards to win with or lose to. Situations arrive where if a card is played, and you don't have an immediate answer (such as removal or a counter spell) then the game is decided then and there, and all other cards played up until that point were mostly just to buy time. Combos are cool (multiple cards creating strong synergy - emphasis on multiple cards here), but single cards that do as much as 3 cards in one are problematic.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Sealed event schedule

    Please include the scheduled end date for any ongoing sealed events in the weekly Arena announcements. The OTJ sealed event appears to have ended this morning, but there was no warning that it was ending soon in the Arena announcements earlier this week. We miss out on gems when events end unexpectedly!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. July 2024 Updating Starter Deck Duel decks

    The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.

    Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. draft

    During the pick phase of a War ofthe Sparks premium draft the game has returned a connection error and was impossible to continue the draft phase. As a result, there were random cards in the deck/

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. BUG: Timeouts on the Server side when all looks fine on the Client Side

    1- Go to Premier Draft Event Page (with the Draft already done and the Deck ready)
    2- Press "Play" to enter a match
    3- You are sent to a Waiting Screen with a Timer while you are about to be paired with an opponent
    3- After waiting for a bit you press "Cancel"
    4 - There is a fraction of time right after you press "Cancel" and while the screen is fading back to the main event page when you might see the "Currently Waiting" to "Entering the match" (or something similar)
    5 - If that happens (you being "matched"…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    28 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Uncommon instead of rare reward

    I completed the MWM Chimil event and received an uncommon as my second reward, despite the event listing it as a guaranteed rare.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. terror of the peak add

    Terror of the peaks did not trigger when targeted by opponent removal each game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. server drop during draft event leads to loss

    I want a refund for my draft event.
    I was winning the match, then I cast my removal spell, and the the screen stayed like this until the turn-timer started. I thought it was my opponent's timer. They the timer ended, but nothing happened. Then it informed me of disconnect.
    I want a refund for my draft event.
    Fix your crummy servers!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. イベント参加券のアイコンが変わった

    青い参加券があって、
    新しく
    いたって普通のイベント 参加券
    を手に入れたあと、
    青い参加券がなくなって見えた。

    そして、
    いたって普通のイベント に参加券を使ったら、
    表示が
    以前の参加券の表示ではなく、いたって普通のイベント参加券の表示に見える現象が発生した。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. vvvvvv

    Notice during a premier draft that a card in the last expansion has this text: vvvvvvvv

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Please have support contact me

    I am very upset! I tried to log on this morning to play in day two of the event I qualified for, and it would not display an option for me to join. I have missed the tournament now and after spending lots of money on gems. I need this to be addressed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Starter decks not being added

    After winning 3 games on the starter deck event with the new lists, I only got 1 of them which was not the one I was using

    Checked collection just in case I got the cards, but only got the ones from the deck I unlocked

    Thought we were supposed to get all of them

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. won the last game in the draft, but got 7-3 instead of 7-2

    I won the last game in the draft, but got 7-3 instead of 7-2.
    This bug happened last year in WOE, and wizard only fixed half of it. It used to became 6-3, and now it became 7-3 lol.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. During the draft pick, the picked card follows the cursor

    title"ドラフトのピック中にピック済みのカードがカーソルを追跡してくる"

    During the Premier Draft Throne of Eldraine, the Merfolk Secretkeeper that I picked on the fourth pick started to follow the cursor after a while. I believe this happened near the end of the first pack.

    After that, switching screens or opening the Options did not resolve the issue, and eventually, a bug occurred where the draft screen would not end. The attached images are screenshots taken at that time.

    As you can see in the second and third images, the Merfolk continues to follow the cursor even when switching cards or opening the Options.

    As a note, I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bug QuickDraft "Outlaws of Thunder Junction"

    I encountered a bug with the "Conduit Pylons" card. I had two on the field and the mana needed to get them to give me 2 white colored mana. When I tried to manually tap the second "Conduit Pylons" to get the second white mana it did not add to the previous one leaving me with 1 white mana. This did not allow me to play the "Final Showdown" card and lose the game later. Unfortunately, I was unable to record this so I cannot attach any video.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bug on OUTJ draft

    There was a bug on my spree trigger. That lost me the game. Want a refund of gems

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. BUG: Premier draft ended early

    My opponent conceded and my draft ended early. I was certain i had won and this was clearly shown in the Players.log file. Please see snippets below. I can share the full log if needed but note its bigger than 50Mb.

    [UnityCrossThreadLogger]1/15/2024 12:06:32 PM
    "CurrentWins":5,"CurrentLosses":2

    [UnityCrossThreadLogger]1/15/2024 12:11:43 PM: Match to A8D35577DE2EA2AB: MatchGameRoomStateChangedEvent
    { "transactionId": "8cef5b8d-c02d-4c28-bc25-27a75675c06d", "requestId": 218, "timestamp": "1705342228721", "matchGameRoomStateChangedEvent": { "gameRoomInfo": { "gameRoomConfig": { "reservedPlayers": [ { "userId": "F1A3D9C03A4D88A5", "playerName": "Oceans#26912", "systemSeatId": 1, "teamId": 1, "connectionInfo": { "connectionState": "ConnectionStateOpen" }, "courseId": "AvatarBasicVraska", "sessionId": "c2843e41-52f6-4feb-89fb-d63371d35cc9", "platformId": "Windows", "eventId": "PremierDraftLCI20231114" }, { "userId": "A8D35577DE2EA2AB", "playerName":…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. wins recorded as losses in draft format

    During Premier draft MKM My opponent surrendered when I had lethal on the board. The game client recorded this as a loss ending my draft (as it was the 3rd loss).
    Game version:
    2024.34.0.5124.1051382

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base