MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1621 results found
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cube draft
Just playing Traditional Cube Draft today (30/03/2025) and suddenlly was kicked from the game. Trying to log in again to go back to the match and got the Network Error message. Checked my network, it was okay, even with another game. Restarted my network just in case. The message error persisted. Lost 4000 of gold and didn't played single match completly.
2 votes -
Perpetually Available Cube
Dear Wizards of the Coast,
If increasing engagement and revenue is a priority, I have a suggestion that benefits both players and WotC.
I primarily play Cube events on MTG Arena—I don’t engage with Standard or other formats. Since Cube is only available 1-2 weeks per quarter, that’s the only time I play or spend money on Arena. For example, during the February 2025 Cube, I spent the equivalent of $40 in gems. The rest of the quarter? $0 spent. I suspect many others follow a similar pattern.
It seems Cube is strategically scheduled right before a new set release…
1 vote -
Bristlebud Farmer bug
During my arena draft game, I was in a very good spot to win the matchup, however I was unable to use the sacrifice food ability of Bristlebud Farmer. The food token is stuck behind the controls making me unable to select it to fulfil the sac requirement.
2 votes -
Opponent conceded, game gave victory, but I was awarded a LOSS!! WTF!!!
Opponent conceded the game but I was awarded a LOSS! WTF! How do I get a refund???
2 votes -
premier draft missing
Premier Draft is missing. I started one this evening, but now the draft is unavailable
5 votes -
jump in bug of no resign botton
Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest
2 votes -
Suddenly Returned to Between Match Screen
Five times this has happened. In mid-match the game will lag. I get the "Connecting to server" pop up. Then it fades to the between matches scene. It says i still have three matches remaining (Bo3). This also happened all the previous times, so I thought i still had three matches and the one I was just in didn't count towards my total. I played the next match, then it went to one match remaining. Several members of my Discord have experienced the same issue lately. At this point I cannot even get through a match.
4 votes -
Gastal Thrillseeker
During the match, my [Gastal Thrillseeker] was stolen by opponent's [Possession Engine]. Because he didn't have max speed, so [Gastal Thrillseeker] didn't have deathtouch. However, after I destroyed his [Possession Engine] and gained control of [Gastal Thrillseeker] again, the creature still didn't have max speed ability although I had max speed at that time. It didn't have deathtouch so I lost the match finally. I think this is absolutely a bug
2 votes -
quickdraft aetherdrift quest bug
Quickdraft Quest not completing not matter how many quickdrafts I do.
I've wasted gems and gold on a few quickdraft and also a Premier Draft to try and complete this quest and it simply won't work. This is during the Aetherdrfit events.
2 votes -
Playing Aetherdrift Draft (3/23) I played a Mindspring Merfolk and couldn't active the exhaust ability
I was playing a round of Quick Draft yesterday. I had more than enough blue and green mana to activate Mindspring Merfolk's exhaust ability but was unable to until the next turn. Mindspring merfolk did not highlight. I tried clicking it regardless to see if the highlight was disabled but I still could not active it. I even tried manually tapping mana but no go.
1 vote -
Loss after Win?
Received a loss after a win during a quick draft match
Would really like my potential rewards back.Attached video clip.
5 votes -
Played 2games had 3 losses
Started a game, we were in turn 4 or 5, then it said reconnecting, and within a few secs I was in my draft main page with 0 losses. All cool.
Then i lost 1 match i had a loss. All cool
Then I lost my second match and my draft said 3 losses... Not cool...
Please do something as this happened already several times in the past but I wasn't sure of this.1 vote -
Why inkcatser is 5 manas now but it was four before ?
CHEATER !!
AND 2/2 instead of 3/3 !!!1 vote -
Game crash while entering draft
Every time I try to enter my draft (which I have l already paid for), my game crashes. It's not an issue connecting with the server because I can play other types of games access the store. This bug has happened to me in the past, but it fixed itself after relaunching arena a few times. This time it hasn't stopped. This has only happened for premier draft for me, not quick draft.
To reproduce:
Buy a draft
Click "Enter Draft"
Watch as your game becomes unresponsive3 votes -
Game win registered as a loss
I won a game of Arena Cube but the client registered it as my third loss which ended my run.
5 votes -
Your matchmaking is ********.
Matchmaking and shuffler in draft is trash. Mirror matches happen FAR TO FREQUENTLY for it to be random! Also, there is rampant hacking and draw fixing in draft, people are drawing perfect answers at a rate that is, again, far too consistent to be random.
2 votes -
Not receiving mastery xp correctly
2 issues. On arena.
When I hit my daily rewards today (40 lands played) the reward was supposed to be 750 gold and 500 mastery XP.
It popped up as 800 gold and 25 XP. But wasn't added eitherPicks as shown. 4 wins. 125 XP. Win a game. 25 XP.... Still 125 XP accumulated
BUT my mastery XP has not increased in the last 2 days (1000+ XP) whether it's the daily or from wins
So I'm behind at least 1 full mastery level
10 votes -
Mastery is not progressing
Mastery is not progressing.
Please check the two attached PNG files.
Number of wins has increased from 4 to 5.
But Exp is not increase. 950 to 950.10 votes -
game abruptly ended, recorded as loss
ranked draft match, first "loading" screen appeared then ended abruptly, back to main screen. game recorded as loss. i did not concede.
2 votes -
XP not being awarded after completing weekly wins on win 11
XP fails to update after daily and weekly wins. I'm missing all XP accumulated from both following the update which I installed first thing this morning. (08/20/2024)
9 votes
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