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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2732 results found

  1. Coppying Coerced to Kill with Doppelgang

    After coppying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Disconnected during draft

    Lost connection during premier draft of Modern Horizons 3 and auto-picked the end of Pack 2 and nearly all of Pack 3.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. bug

    I was just playing MTGA quick draft arena and lost a game when I should not have lost at that time. The creature attacked with trample and was blocked by a greater defense number than power, yet trample damage went through like only one creature blocked, not two. Occured at about 3:53 PM Pacific.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  4. draft

    J'ai eu le message correspondant a une erreur réseau, mais le jeu n'arrivait pas a se reconnecter. C'est déjà la troisième fois que cela m'arrive, et cette fois j'ai des vidéos et screenshots (ou l'on voit que l'ordinateur est bien connecté a internet avec un réseau qui fonctionne, mais que malgré tout MtgArena ne parvient absolument pas a se reconnecter au point qu'il eu fallut que je redémarre la machine et non pas seulement le jeu). J'ai perdu mon inscription au draft après avoir redémarré evidemment.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Bug - IOS Draft Pick Display (BLB)

    During draft I cannot enlarge card nor view it in my pick window after selection.
    Also once you scroll down, you cannot scroll up.
    Looking for refunds.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  6. 『ジャンプイン!イベントを3回完了する。』のクエストについて

    『ジャンプイン!イベントを3回完了する。』のクエストについて、1勝したが、達成率が0/3から増えることなく、いつまでもクエストを完了することができない。

    2 votes

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  7. iOS app draft bug - can't interact with drafted cards while drafting

    Ever since the Bloomburrow update, I've had the same problem every time I draft on the mobile app. When I try to click on the sideboard button or on any of the cards I've already drafted, it has no effect. I can scroll down, but then the scroll bar gets stuck at the bottom and I can't scroll up. The card selection part and drafting part works fine, and then once I get to the deckbuilding stage it also works fine.

    2 votes

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  8. Dopo una vittoria viene assegnata sia una vittoria che una sconfitta

    Dopo una vittoria in un draft premier di mh3 mi è stata assegnata sia una vittoria che una sconfitta che ha portato alla conclusione del draft

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Disconnected from draft, game did not count as a win or a loss

    Platform: PC

    I was playing an Outlaws of Thunder Junction Premier Draft. I had 1 one and 1 loss. Just when (I think) I was about the win the match, the "rope" appeared even though I had played a card and had priority, indicating a disconnect. As I only had one time-out left, I closed the game, as that usually helps me reconnect faster. I re-launched the game, and the client stated that it was "searching for active matches", but instead of reconnecting me to the game, it just put me in the main menu. I opened the draft, and…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  10. HATE that midweek magic Alchemy Ladder event affects ranking

    I'm not sure if this was by design or not, but in any case my rank shouldn't be punished for being forced to use a deck I did not create. Midweek Magic should be ENCOURAGING me to try new formats, and the rank change punishment does the exact opposite.

    11 votes

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    7 comments  ·  Events  ·  Admin →
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  11. I lost a draft game because I could not cast K'rrik, Son of Yawgmoth

    I lost a draft game because I could not cast K'rrik, Son of Yawgmoth. I had 5 life, 3 untapped swamps and 2 plains

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. K'rrik makes you lose games and Customer Service won't do anything about it

    It would be nice if Customer Service acknowledged the fact that attempts to cast K'rrik in MH3 limited can result in the game stuck without any chance to advance in game except concession. Unfortunately, when reported, they don't think such problem grants a refund, or that it exists at all

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  13. バグの報告

    熊の中の王、クードーに小物の極みをつけて、能力を無効化したが、常在型能力が発動したままになっていた。

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Outlaws Draft Crashed my iPhone

    Playing on my iPhone loaded into a draft. Internet is consistent. Kicked in the middle of pack 1, told me I was unable to make the draft pick, asked me to reconnect, and now all I am getting is a black screen. Even after closing the app and reopening. Am I out 1500 gems due to drafting a pile?

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  15. Erro em evento premier draft

    Durante um Premier draft por volta das 3h na madrugada de sexta para sábado o jogo fechou em duas partidas, me custando a vitória no evento, a internet estava ótima e o sistema do celular atende completamente os requisitos do jogo

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. One loss in sealed Bloomburrow because the match didn't start

    started a bloomburrow sealed match, and lost the first one due to a bug : the game "started" with both players at 0 life, no cards in hand, no action possible. And the timer started. I tried to relaunch the game but when I logged in again, the game was over and counted as a loss

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  17. quick

    Quick draft MKM appears to me as unranked, while quick drafts are always ranked. The rank does not update after each game.

    8 votes

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  18. Kami of Jealous Thirst doesn't see cards drawn with Necrodominance. I would like a refund on my draft.

    I drew two extra cards with Necrodominance and was not allowed to use my Kami of Jealous thirst at the end of turn. This is bugged.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. bloomburrow's event has non-event cards in the constructed

    bloomburrow's event has non-event cards in the constructed, the card is Serra Redeemer

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. Player getting extra mana

    Player Rurulo82 or rurulo82 only had 3-4 mana and played 6-7 mana worth of cards in alchemy event. Emptied their entire hand on the 3rd or fourth turn, Had only played mana and a single 2 mana cost creature that didn't have any effects dealing with mana. Then played a creature of 3 mana cost, a spell (1), another spell (1) , a sorcery (2) an a enchantment (2) (numbers in () represents mana cost.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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