MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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784 results found
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Draft extra loss
I just won a game in my draft of tarkir but it now shows I have 2 losses? Earlier in the draft there was an issue where it randomly sent me back to the loading screen but I’m not sure if that’s relevant?
2 votes -
Guidance on birth certificate translation services
I need to use my birth certificate for official purposes, but it's in a language that's not widely accepted. I've been told I need to get it translated. Can someone recommend a reliable birth certificate translation service? I need your help friends urgently.
1 vote -
game crash during draft game (after tarkir update)
After the tarkir: dragonstorm update of the 8th of April, it resulted to me impossible to finish draft matches, basically after a few turns the client shuts down and it kicked me out, I tried to reconnect but I ended up taking the loss, this happened to me twice in the same event, after the second time I had to login in again, this resulted in an error (code 1-), actually I’m still not able to enter the mtg arena client.
2 votes -
Premier draft Disconnect leading to being unable to load the game at all
Had a server disconnect at the beginning of pack 2 of a premier draft. Tried to reconnect immediately but now every time I try to start the client I get this error when it's "Retrieving asset manifest". Essentially locked out of the game entirely.
1 vote -
Duplicate Rares in Sealed Pool
I have played in countless sealed events since 1998, everything from local pre-release events to massive Grand Prix events. In all that time, I can probably count on one hand the number of times I have received two copies of the same rare in my sealed pool. In the few times this has occurred, one of them has typically been a foil explaining away the occurrence. However, when playing sealed events on Magic Arena, it is not even uncommon to get two copies of the same rare in my pool. I have even received a duplicate of two different rares…
1 vote -
Extra daily Quests
Having finished a daily quest earlier today, I now have 3. Pretty sure you are only supposed to get one new one every day, and i don't think i had any floating. I don't mind, but I don't wanna get accused of using exploits, so I'm giving you a heads up.
1 vote -
missing/no rare in a jumpstart packet
Jumpstart 25 packet Armed had no rare or mythic in it. The paired Clerics had an extra rare. Unsure if this is intentional or not.
5 votes -
outlaws alchemy packs still given instead of bloomburrow alchemy packs in constructed bo3 alchemy event
outlaws alchemy packs still given instead of bloomburrow alchemy packs in constructed bo3 alchemy event.
9 votes -
1 vote
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I'm just bad
I've tried to earn blue gems to play a premier draft of the new edition, and eventually got to 1450 gems. So i launched a quick draft, and lost, and lost again and now I'm at 740 or something. I'm just bad.
2 votes -
and again, 9 land 4 spells or worse, one was 12 land in the top 16
Reimburse me. Your shuffler is broken
2 votes -
Unable to play/resign from my limited event
During a MKM quick draft match I got disconnected, and it spit me back out into the main quick draft screen nullifying the game. It counted as neither a win or a loss.
Following that I kept playing and trophied the run. Now I am unable to claim my rewards/queue a match/or even resign from the event. The client is saying I have 0 wins and 1 loss (though I cannot queue/resign) So I am effectively locked out of limited until the format rotates and the server auto resigns me :)
- Click on play, then resume under quick draft. Client…
2 votes -
Bug cube Draft
I play cube draft on arena, and when i win a match it signs as lost ?!?!?! wtf
I win 3 match and the draft said that i ve lost but i get me on 3 win step but with 3 match loss??
Never happened!!2 votes -
Hired claw bolt lightning
I was playing an alchemy event where my Hired Claw(s) weren’t dealing their triggered ability damage when attacking. This same game I played a Bolt Lightning and the 2 damage wasn’t registered
1 vote -
I won match in standard meta game challenge but it sent me to claim rewards instead of going to next round
Idk what happened but I jut recently won my match in meta game challenge but it told me to claim rewards and I did not press resign. Pls help
5 votes -
App shut down when loading for a game
App shuts down during arena cube match loading
Then when I open the app I have a game loss2 votes -
Finale of Devastation Bug
There is a bug with the card Finale of Devastation, it wouldn't let me search my library as its supposed to and I lost matches because of it. I'd like my gems back so I can draft again in a different format. Thank you for your help.
2 votes -
Guidelight Pathmaker Allows Dune Drifter to Reanimate Anything Without Paying X for Dunedrifter's Mana Cost
During a Premier Draft my opponent cast a Guidelight Pathmaker and search for a Dune Drifter placing it on the battlefield. They were then able to reanimate a Possession Engine that cost 5 mana, despite the fact that the X value for Dune Drifter was 0. This allowed them to take possession of my Terrian Worldeater, swinging the game. This should not be possible because they did not cast the Dune Drifter to pay an cost.
3 votes -
Guidelight Pathmaker Allows Dune Drifter to Reanimate Anything Without Paying X for Dunedrifter's Mana Cost
During a Premier Draft my opponent cast a Guidelight Pathmaker and search for a Dune Drifter placing it on the battlefield. They were then able to reanimate a Possession Engine that cost 5 mana, despite the fact that the X value for Dune Drifter was 0. This allowed them to take possession of my Terrian Worldeater, swinging the game. This should not be possible because they did not cast the Dune Drifter to pay an cost.
3 votes -
Bug/Max Speed ability unable to activate at Max Speed
Bug: During a premier draft match I was unable to activate a max speed ability on Slick Imitator (Copy a spell or permanent) essentially costing me a match. There was just no option to activate. I have screenshots and logs. I will be removing this (essential) card for the rest of the draft.
2 votes
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