MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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213 results found
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Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Strixhaven Pack Reward
After I was done powered cube. I went to claim my reward and I got a strixhaven pack… I don’t think I was supposed to get a strixhaven pack before the release. I got too excited and already opened the pack. So I didn’t think to take a screenshot. But I have strixhaven cards in my collection before the official release.
1 vote -
partita perza evento perzo
ho avviato degli incontri in evento draft. Dopo la ricerca avversario e l'inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.
1 vote -
partita perza evento perzo
ho provato ad avviare degli incontri in evento draft. Dopo la ricerca avversario e l inizio dell'incontro il gioco crasha, facendomi perdere automaticamente la partita...ho perso 750 gemme per via di questo problema.
1 vote -
bug
During a draft I go to pick a card as time runs out. I have it selected but if time runs out while I am dragging it then there are two of the card in my deck and the client crashes. Then I have to wait for the server and I miss several picks.
1 vote -
Price of arena power cube
Its just wild that you have to pay $10 to play in a single event where you don't even get to keep the cards. The cost of this game is prohibitively expensive and it's sad to see people's love of drafting get taken advantage of for a cash grab. This post feels like a shout into the void but I hope wizards sees it and takes a bit of it to heart.
1 vote -
sparky
This is a translation generated by ChatGPT. I apologize if there are any mistakes.
I am unable to complete Sparky’s challenge.
The progress is shown as 2/3 on the screen, but the only ongoing event is the Starter Deck battle.1 vote -
Draft Bug
As of late, when I draft there seems to be an issue with molding my decks. I am unable to move cards from my pool to my deck. It is more costing me gems, but it is very anoying. I have to exit out ands re-enter each time.
1 vote -
Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare challenge,…
1 vote -
Instantly lost a game when playing pick-two draft after queuing.
Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).
1 vote -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
no pack from events standard
i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.
1 vote -
1 vote
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Conce
Game was conceded without pressing button, then it did not give me the option to go into next quick draft.
I tried to download the log but the button seemed to do nothing on android and nothing was downloaded1 vote -
Draft Crashed
MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.
Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.
Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.1 vote -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote -
Play-In Win dissapeared
Had a Match-Win in the Qualifier Play-In before the login issues started. Now that i can log in again, the win dissapeared.
1 vote -
draft bub
Bonjour,
J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
1 vote -
Can't ready up during draft queue
When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.
1 vote
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