MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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684 results found
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draft frozen during JOTC
My draft was ruined because spree option crushed on my 2nd game
1 vote -
Getaway Gamer
In a draft, I used Getaway Glamer on a 3/2 Rattleback Apothecary. The opponent also had Nezumi Linkbreaker (1/1) and a Mine Raider (3/2). The Getaway Glamer did nothing and instantly went into the graveyard. I would like a refund on my draft, thank you.
1 vote -
Historic Artisan Banlist Error (and other suggestions)
There is an error on the Historic Artisan banlist. It says that Cauldron Familiar is banned, but it turns out that A-Cauldron Familiar is still allowed. This is a little confusing, as Cauldron Familiar is not even in Historic Artisan, so either the card shouldn't be on the banlist, or you should update it to A-Cauldron Familiar.
As someone who has run and participated in quite a few Artisan tournaments, there are also some other things I would suggest about the banlist, based on having tested extensively with these cards:
Wilderness Reclamation and Veil of Summer could be unbanned without…
1 vote -
bug, no prompt to cast an instant in the stack
during my match in a draft it didn't give the prompt to cast an instant that could have me let won the match making me loose the draft, I would like to be refunded of the draft
1 vote -
Bonus boosters not dropping after Quick Drafts
I've just completed 17 Quick Drafts in a row where I haven't been allocated a bonus booster. The mathematical chance of this occurring is 0.595%. Is the RNG for this broken, or am I just extremely unlucky?
1 vote -
Lavaspur Boots "Pinned" to Creature after being removed from field
Multiple times throughout my OTJ draft, my Lavaspur boots became "pinned" to the creature it was equipped to and would not separate itself. At one point I tried to bounce the boots and my opponent's creature with This Town Ain't Big Enough; the creature left the field and the boots changed to how it would look in my hand, but stayed ON the creature without the ability to move or cast it (pic: LsB1). The second instance, the creature left the battlefield, and the boots went with it (pic LsB2).
1 vote -
Invisible cards during premier draft WOE
I couldn't see the cards during a WOE premier draft, the problem happened during the first booster.
After 3 min the client stopped working, I closed it in order to restart and be able to draft the 2nd booster, but the server connection was not possible.
Arena picked the cards for me during the draft.Could you refund the draft entry ?
Thank a lot5 votes -
Didn't receive ICR at daily wins
Hi,
I didn't receive my ICR for a daily win yesterday (07/30, I think it was at win 7/15 ) on mobile and it happened again today (07/31) at win 9/15 on PC. I received the 25 xp but not the ICR in both cases.
Attached is the log for today.8 votes -
Draft perso per colpa di un errore di connesione
ho perso il draft con il token della maestria per colpa di un errore di connessione e crash del gioco. non posso allegare il log per via della raccolta dei dati, fatta INCONSAPEVOLMENTE dato che il pulsante che ho premuto non contiene TESTO. allego screen.
1 vote -
Constructed Rank Increased
STEP: Play Historic Rank
Platform: Android 14Win Historic Bo1 rank
Note: Increases as though Bo31 vote -
BUG: Brought back to event page after every match
How the bug happens: opening the app through a notification for an event. Happened before Outlaws came out, and still does.
Platform: Android, mobile.
Expectations: When I finish a match of ranked, or even unranked, I get brought back right to the page where I can play again in one click
Results: Upon finishing a match, I am brought back the the specific event play area which the notification first brought me. (See screenshot for today's culprit)
Picture ex.: See attached:
Workaround: If I completely close the app, and remove it from the background (swiping it away in the recent…
1 vote -
Out of breath & out of time
I held up two blue for out of breath with hidden cataract and promising vein while forgotten monument was on the field. I was at 2 life. when my opponent cast a creature spell I could not target the creature with my out of breath costing me the match.
1 vote -
Unjustified loss
Hi!
I report a bug where I started a premier draft, completed the draft, launched the first game after deck building and got stuck waiting for my opponent. I was annonced on the draw and given no choice to mulligan or keep. The time of my opponent expired and there was a bug where the countdown (around the player character face) never completed. After 5s of this, a second window of MTGA opened beyong mine and annonced my a loss. I couldn't do anything and never had control.
Have a nice day !
-V1 vote -
colour challenge
Hi, the game is asking me to finish the colour challenge but I did it already, please check screenshots.
Thanks!16 votes -
Bug: Repulsive Mutation
I cast Repulsive Mutation, X=1, with an opponent's Topiary Panther on the stack. I had a 3 power creature, and they had 2 mana open. I clicked my creature, clicked the Panther on the stack... and nothing. My opponent paid no mana, there was no red "wub wub wub" notification said the spell couldn't be countered, it simply resolved.
My best guess is what happened is that the client failed to register me clicking on the Topiary Panther and simply... did not warn me, which caused me very directly to lose the game. This shouldn't happen, for multiple reasons.
If…
1 vote -
Possible Exploit
It could be nothing but it was weird timing. I was about to win the game and the other player timed out and caused the results of the event to not be logged?
1 vote -
weekly xp award not rewarded
I won several matches in explorer ranked today and both Daily and Weekly XP reward are not applied. Log attached
8 votes -
1 vote
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Convoke Bug
I was playing a premier draft and even though I had the creatures to cast a convoke spell (aerial boost), arena skipped my opportunity to cast it as I was blocking with my creatures. This caused me to lose a creature and most likely the game.
I blocked with two creatures on the battlefield, Kithkin Billyrider and Progenitor Exarch with the intention on casting aerial boost on the Billyrider. Arena skipped my turn to cast a spell before damage resolved.
11 votes -
quick draft loss, never played
Second loss in quick draft, which I never played. I do not want to be eliminated from an event for a "match" that was never played. Please refund or fix, please. Files can't load...
8 votes
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