MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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974 results found
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Crash and unable to return
During a Cube Draft match, the game crashed less than 5 seconds before I was about to win. When I tried to return, I got stuck on an update screen for a long time and couldn’t rejoin the match until it had already been counted as a loss.
Could you please review the match and help restore the win or refund the entry?
The evidences are attached.
1 vote -
Arena Direct
Anyone know where the indicator is to how many play booster boxes you've won in Arena Direct? I've won 5 boxes in total but it's not showing up in the icon on the top (unlike collector booster boxes where it did before)
2 votes -
Limited decks do not have card styles
We buy a bunch of card styles because we want to play with them, but somehow when making limited decks, it gets removed.
When the packs are open we can see it, even while making the deck in drafts it is visible, but the moment we save a deck, the card style disappears for some reason. Pretty sure this is not expected and is a bug, because for mainly limited players, this is very disheartening if we buy any card styles
6 votes -
draft draws are bull, shuffles screwed, opps lag you out on your turn but their is fine, then the cards
first i never see the cards these guys are pulling and 3 or 4 copies i swear it a trad draft but the card im getting dont even make a deck, needless the shuffle with 18 lands will drop no lands for 6 draws, and with 15 its all land no creatures, in 6 draws, the second and third game have the worst handicaps ive seen, top decking opps every round, and getting none of the valid draft cards, with 2 of each, so often starting with both copies of up to two seperate cards. what are those odds guys?…
1 vote -
Cube prize boosters should actually be cube boosters
For the new Powered Cube, the boosters you draft have a Mox Pearl image on them. And the prize boosters for getting 5+ wins LOOK the same. But when you actually earn them, they're not the same at all. They're full of trash that nobody wants. It honestly feels so deceptive to get us to play for boosters that look like they're going to be proper cube boosters and then have them be trash like that. Give us proper cube boosters for prizes!
1 vote -
Powered cube win not counted
I won 3 games in cube but only counted two
1 vote -
Arena crashed during match start up
Arena crashed during startup of a match causing me to lose a match. I would like a refund.
1 vote -
Vintage Cube Alternative Art Bug
When I drafted vintage cube, I got an error that my deck was invalid. Some cards in my pool had alternative arts to the art used in vintage cube, for example, Thalia and Lurrus. These cards were both in my mainboard and in my sideboard with the default vintage cube art.
I suspect that the deck creator was double counting these, which threw the error. To fix the bug, I unhearted the arts of the duplicated cards and when I returned to the deck builder, the duplicated cards were removed and I was able to validate my deck.
1 vote -
Brawl Pack - For new players
Hi Team,
I created a new account for MTGA and this time I didn't get a Brawl Deck- For new players.
It did for every other account, after some progression I get a Brawl Deck using which I could complete the Brawl progression.1 vote -
Jump in
I'm on smartphone android, i have compleated a Jump-in event but in place of "Play" button i have "Home", also there is not the button to leave the event and chose other deck.
7 votes -
Events/ Banned Cards
I inadvertently found a bug on a Traditional Standard Event. I entered an event prior to the bans happening and then after the update with the bans, since I had already submitted my deck, I was able to play with banned cards.
2 votes -
Historic Metagame Event Bug - Sideboard issue
During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.
1 vote -
Sideboard
I was in the historic meta game challenge, I played the card wish. I could only access 7 cards in the best of 3 match. I also could not sideboard between games 1 and 2
1 vote -
cube draft
Joined a cube draft and clicked ready but the pod never launched even though it showed everyone else as ready. I tried restarting arena and it simply said connecting to server for several minutes. I checked my WiFi connection which seemed to be working just fine. I waited about an hour and retried and now I lost the 4000 gold for the event and don't even see if as an event when I navigate to the events tab.
5 votes -
15 Wins for daily wins is too much
15 Wins for the daily rewards is too much. Could you break it down in smaller chunks of 3 X 5 wins? 15 Wins is too much for most casual players.
1 vote -
Quick Draft EOE kicked from event
I was kicked from my quick draft EoE event without losing out or winning out. Several other people have also had this issue. Can we get a complete refund of this as it is stealing currency from players.
1 vote -
Bug
For some reason my quickdraft EOE is gone? The event was supposed to go til the 27th.
Also gone are most events, Quickdrft, standard, historic...I just had started that draft too. Unkle_J#40499
1 vote -
Kicked from event
Kicked from historic event, only had 1 loss and if gave me my reward for only for wins when I didn’t lose out of event. I’d like to have my gems refunded for that event
1 vote -
Reward Restructuring Request: Unlocking Sealed Format Accessibility
There exists a significant disparity in reward structures between Draft and Sealed events. When accounting for entry fees, Sealed formats yield approximately 400 gems lower expected value (EV) than Draft formats at equivalent win rates. To illustrate: with a 5,000 gem bankroll, players can typically engage in only 3-4 Sealed runs versus 7-8 Draft sessions - effectively halving gameplay opportunities.
While we appreciate the design intent to encourage format freedom, the current EV imbalance creates economic barriers that may deter players from exploring Sealed formats despite genuine interest. Would your team consider rebalancing Sealed event rewards to enhance format accessibility?
2 votes -
reach a life total of 50 or greater achievement
I've not received my achievement even though I have done this multiple times with the WB starter deck. I don't have a screenshot of my life total and I've tried to post this with the log but maybe the log is too big because I get an error when attempting to post.
3 votes
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