MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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990 results found
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1 vote
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MWM Pick-Two Phantom Bot Draft
This is the worst MWM event ever. Title says it's a "BOT" draft, but it was not a bot draft. I have never played Foundations before and was not prepared for a timed draft against real players. Plus having to pick 2 cards, the timer should be twice as long. Half of my picks were randomly chosen for me because the timer was ridiculously short. Who ever thought up this MWM event should be fired.
1 vote -
CAN NOT GET MY REWARD
IN FF Colletor Booster,I was already achieved 7 cictories .But when I want get my reward , I click Claim ,my program get stuck.I can
t get my reward in my phone or my PC .Furthermore,I cant start new Colletor Booster event ,it makes very sad2 votes -
arena crash during draft
My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss
1 vote -
EoE and EoE Alchemy drafts look too similar.
Hi! I just accidentally joined an EoE Alchemy draft, had a miserable time, and won a pack I have no use or desire for. Please make the events a bit easier to tell apart, for instance by not using the same event background image, since that's a well established visual shorthand people are used to, or perhaps by using the Alchemy logo in the event title.
1 vote -
Disconnected on 3rd game of draft
Twice now I have been disconnected during the 3rd game of EoE Premium draft. This loss of connection has resulted in a loss of the game and having to delete and reinstall the MtG Arena because it will not reconnect after the event. The fact this has happened twice and the severity of the disconnection makes me think it is a bug on the server side. I am able to connect via my phone and other sites will connect fine while suffering from the connection issues.
Please fix this or I will just choose not to spend my coins/gems on…1 vote -
Bug when cancelling weapons vendor 1 mana equip with Z key
Weapons Vendor bug when cancelling equip ability with Z key. Game went into loop and would not allow me to take any actions. Lost in premier draft due to the bug. I am playing through Epic Games on PC.
2 votes -
Knights of the Round
While attacking with token creatures produced by Urabrask's Forge, blocked by tokens generated from Knights of the Round, and City On Fire on the battlefield, excess damage not applied to Player.
1 vote -
Bug with applying double strike dmg
I was playing a draft and i blocked with my 2/2 an equiped Adelbert Steiner 6/4 with double strike from Squall, Seed Merceneray's ability. When first strike dmg resolved, it resolved the full 6+6 dmg at once, so they gained 12 life from a single hit, and that way they gained so much life i couldnt race them. i couldnt even block with my 7/7 creature, because it died to 12 first strike dmg instead of 6!!
This caused me to loose a winable game and get my 2nd loss in the event... this was very frustrating and ruined all…
1 vote -
Arena Direct Issue
Anyone know where the indicator is to how many play boxes you've won in this week's Arena Direct? I've won 5 boxes in total but it's not showing up in the icon on the top (unlike collector booster boxes where it did before)
1 vote -
Kicked AGAIN during draft games FOR YOUR UPDATES!!
Nearly every time I pay for drafts I am KICKED from a game and then it loads a download!!! Which means it's not my network it's YOUR ******* PATCHES kicking me and then forcing me to stay signed off And lose. This has happened countless times and I never say *!!! I'm **** sick of it. I deserve some compensation which I know u cheap **** won't give and probably won't read THIS but ******** for this ****!!
1 vote -
Arena Direct Token Not Displaying
I won a box of Edge of Eternities in the Arena Direct event and claimed the prize but there is no token showing. I was on the i-Pad app.
1 vote -
Nothing in this website is working
I was trying to submit a request but i got 404.
my original request:
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.1 vote -
Reimbursement request
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.
1 vote -
Bugged card in arena draft
I tried to play Marketback Walker in my draft match. I couldnt put counters on it. When i tried to play it, the bar showed up and i could put there a number. When i had three lands i tried number three, couldnt confirm it, the only option was cancel and the card went back to my hand. The only possible option was to put ZERO there and then it entered with ZERO counters obviously. So i lost my whole game because of this, i hope you can fix it somehow.
1 vote -
Fix Event Matching Algorithm
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same…
2 votes -
Aetherdrift boosters on Aug 23 2025 qualifier weekend page
Tomorrow's qualifier weekend (Aug 23) which is sealed, shows Aetherdrift boosters instead of EoE and there's no clarification anywhere what's the actual edition that is going to be played.
1 vote -
draft
Started a Premium Draft, but selecting any card made the mobile client crash. Relogged 3 times, was able to get into the draft again, timer was running - but as soon as I selected any card or tried to scroll in the pack, the app shut down again.
Restarted the phone, and now the client won't start at all. Black screen until I shut down the app.
1 vote -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes -
Waiting for server bug
Playing a match then "Waiting for server " message pops up then I'm kicked from the match. It's happened 3 times tonight so far. Attached are my log files. This is getting annoying with the frequency it's happening.
3 votes
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