MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
684 results found
-
game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
163 votes -
Game got stuck after opponent timed out, registered as a loss for me.
After my opponent used his/her time out, the game got stuck. After I reloaded Arena, there was a loss next to my name.
7 votes -
Daybound and Nightbound Mechanic not working
I was playing in a innistrad sealed event and my opponent had tovilar, once it became night it never turned to day again despite me casting multiple spells. Pretty busted for the werewolf player
5 votes -
Waiting for Opponent endlessly
No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.
5 votes -
Non-Standard Cards in Standard Ranked
Dear Wizards/MTG Arena
Please can you remove non standard cards from Standard Ranked matches. I believe if the name of the game mode is "Standard Ranked", players should be playing Standard legal decks. If I see my opponent is using one of these cards, I take a screenshot of the card and auto concede as I want to play standard games, not historic. As a result, my rank has gone down dramatically, causing me to be playing against players more likely to be running these cards, and so am stuck in a downward spiral.
I understand new players need cards…-
27 May 2021 - Murder.png 2622 KB -
27 May 2021 - Winged Words & Soulblade Djinn.png 3312 KB -
27 May 2021 - Woodland Mystic.png 4140 KB -
28 May 2021 - Fencing Ace.png 4102 KB -
28 May 2021 - Raging Goblin.png 4087 KB -
28 May 2021 - Angelic Guardian.png 3503 KB -
28 May 2021 - Murder.png 2958 KB -
28 May 2021 - Murder 2.png 3270 KB -
28 May 2021 - Rampaging Brontodon.png 3377 KB -
28 May 2021 - Soulhunter Rakshasa.png 3302 KB -
28 May 2021 - Murder 3.png 2924 KB -
28 May 2021 - Tin Street Cadet.png 4172 KB -
26 May 2021 - Fencing Ace.png 4164 KB -
26 May 2021 - Impassioned Orator.png 4123 KB -
26 May 2021 - Zephyr Gull.png 3077 KB -
26 May 2021 - Colossaal Majesty.png 3353 KB
11 votes -
-
Color Challenge
I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?
73 votes -
Color challenge Bug
By looking for opponent, it can wait until 1h and it doesnt find any. Also is impossible to jump the Color Challenge
6 votes -
draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
122 votes -
Daily/Weekly reward not counting wins
I played in a draft going 6-3 and just won 2 games in FNM but my weekly award status has not updated, but the daily did. The they day the daily did not update on my draft wins, so I did not get that reward either.
I can add screenshots as needed
11 votes -
no more 750 daily challenges
As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?
5 votes -
Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo8 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
12 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
8 votes -
Quick Draft queue never finds game.
After drafting in Kaldheim Quick Draft, I was able to play one game, which was found relatively quickly. After that, I waited 6 minutes in queue before giving up. When trying again, I waited over 20 minutes, still with no game found. Maybe people just aren't playing Quick Draft, but this seems like a bug.
7 votes -
Limited rank dropped after winning a constructed match
I was playing in a traditional constructed event (Historic), and after winning a match, my limited rank dropped. This has happened multiple times, and will likely prevent me from getting to mythic if it continues.
28 votes -
Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a…6 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
34 votes -
Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
15 votes -
Unexpected disconnect during draft game
There was sudden "Waiting for the Server" overlay during premier draft game, several seconds later screen faded out and draft menu has appeared with game loss.
5 votes
.png){kind=link}
- Don't see your idea?