100 results found

1. Wrong orb displayed when obtaining a new one

   I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.

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2. Rétablissont quelques vérités

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

   • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont de pauvres frustrés de la médiocrité de leurs existence qui recherche en payant à compenser leurs névroses infantiles.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont les mêmes qui abusent du sablier quand ils perdent comme un gamin qui fait un caprice .

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte que l'argent qu'ils donnent à cette entreprise sert à enrichir les USA, le même pays qui par leurs décisions de déclencher une guerre, créer de l'inflation dans leurs propre pays.

   • La plupart des gens qui donnent de l'argent dans ce jeux sont d'un niveau intelectuel proche d'une huitre au point de ne pas avoir compris que l'on peut jouer gratuitement, gagner des pièces d'or et des gemmes gratuitement pour pouvoir drafter n'impote quel deck et cartes totalement GRATUITEMENT.

   • La plupart des gens qui donnent de l'argent dans ce jeux ignore ces vérités par dénis de peur que cela les met en face de leurs médiocrité existenciel.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

   • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

   • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

   • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

   • La plupart des… more

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3. Gold Pack Progression isn't going up anymore

   I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.

   If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.

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4. gem store empty

   When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

   2026.57.20.11631.1247675

   Things I tried to fix:
   - Verified files with steam - Found 8 corrupt files and redownloaded them
   - Launched again, logged out of account, logged in, still no gem shop purchase items available
   - Reproduced 3 times in a row (I was not on a VPN)

   Steps to reproduce:
   1. Launch Steam on a windows 10 computer
   2. Launch MTG Arena
   3. Log in to account
   4. Click Store
   5. Click Gem tab at the bottom of the screen
   6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

   Log info (I removed my personal device info since your bug report system doesn't seem private):

   [0] Startup Timestamp: 3/27/2026 12:35:27 PM
   [0] Loaded embedded metadata
   [0] Initializing Steam
   [0] Steam status: Available
   [0] CredentialLoginContext created
   [0] Environment set to Prod, AWS
   [0] Could not find autoplay holder, autoplay disabled
   [0] [SocialManager] Social manager for HasbroGo is being used
   [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
   [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
   [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
   [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
   [1] WwiseUnity: Sound engine initialized successfully.
   [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
   [6] [TaskLogger]Steam AuthToken retrieved.
   [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
   [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
   [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
   [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
   [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
   [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
   [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
   [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
   [437] [Manifest]Found 0 manifest metadata entries from configuration.
   [437] [Manifest]Found 1 manifest metadata entries from doorbell.
   [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
   [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
   [439] [Manifest]Found 1 manifest metadata entries from pointer file.
   [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
   [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
   [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
   [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
   [571] [Manifest]Manifest download complete
   [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
   [708] ALTCardViewBuilder.Prefabs
   [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
   [1271] Caches cleared
   [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
   [1283] There can be only one active Event System.
   [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
   [1283] MainNav load in 80ms
   [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
   [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
   [1917] [UnityCrossThreadLogger]GeneralStore Initializing
   [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
   [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
   [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
   [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
   [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
   [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
   [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
   [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
   [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
   [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
   [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
   [2191] BEGIN home page notification flow
   [2204] END home page notification flow
   [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
   [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
   [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
   [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
   [3241] [UnityCrossThreadLogger]GeneralStore Initializing
   [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
   [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
   [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
   [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
   [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
   [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

   When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

   2026.57.20.11631.1247675

   Things I tried to fix:
   - Verified files with steam - Found 8 corrupt files and redownloaded them
   - Launched again, logged out of account, logged… more

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5. Display issue in the store related to "View Deck" button

   Platform: PC.

   1) Open store, go to Decks tab
   2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
   3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
   4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
   5) Click on the "View Deck" button. The "Foundation Deck: Brawl Heroes in a Half Shell" deck is displayed (unrelated to the current page!).
   6) Click on the back button. It brings back to the Foundation Deck in the Decks tab.

   Note: I have the same issue when going from the Decks tab to the Featured tab or the Bundles tab (step 4).

   Platform: PC.

   1) Open store, go to Decks tab
   2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
   3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
   4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
   5) Click on the "View Deck" button. The "Foundation Deck: Brawl… more

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6. It's not possible to get Escape Tunnel from TMNT packs

   I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

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7. Purchasing issue

   None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....

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8. Bought Packs but error occured

   I bought 6 packs through MTG arena. Gold was deducted (6000 gold) and then an error message popped out saying internal store error. I got the packs but when I tried to open them, another error popped out but had nothing written on it but a OK button. I did not get any cards, nor did the wildcard counter reflect I opened any packs.

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9. Magic the gathering arena

   I get store error when trying to purchase rare or mythic wildcards that says you've already purchased this item. I've tried everything all the way up to uninstall and reinstall.

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10. orbs missing from tent mastery pass

    I purchased the mastery pass and have only been receiving orbs from the free one. I should have received 8 by now but I’ve only gotten two.

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11. samurai's katana

    Samurai's Katana is still showing as a season reward despite Final Fantasy being released several months ago. Probably just needs a flag reset on it.

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12. Store Error

    I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store on March 4th. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you. I play on PC and Mobile.

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13. Did Not Receive TMNT Arcade Style Cosmetic - 8000 gold

    Paid 8000 gold but TMNT Arcade 4 card cosmetic is not to be found anywhere. I own one of the cards but this cosmetic does not appear.

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14. Missing Cosmetic I Bought - Arcade Style Turtles

    For 8000 gold I bought the Arcade style TMNT 4 card set. If you look under MY store you will see I bought it. None of them appear anywhere. I do own one of the cards yet the cosmetic does not appear.

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15. Unclear Gambling Odds - Please Update Your Support Documentation

    I appreciate you have the start of a Reward Distribution page:

    https://magic.wizards.com/en/mtgarena/drop-rates

    Could you republish on The /drop-rate page to include what are the expected odds just of Special Guest (SPG) hits when you open MKM and OTJ packs.

    Moving forward, please publish the isolated SPG drop chance. This is to fulfil your legal requirement to disclose the odds of gambling when opening up chance based packs (which can be purchased for money).

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16. Faerie Companion

    Since Lorwyn is a very Faerie inspired set could we please have the faerie companions back for a limited time in the store? Even better if you could take an existing one and re-skin it to be a more insect-like Lorwyn Faerie.

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17. Racismo

    Ramón#84388
    hace 55 minutos
    Por favor no cometais el error WOke que esta haciendo caer empresas gigantes como Disney o demas, la carta pradesh gypsies es maravillosa y su dibujo, arte , inigualable. no seais progres y arruineis vuestro juego…. cambiad si quereis algun texto y reeditarlas para motrar vuestra determincion contra el racismo, pero no las elimineis. Eliminarlas es AUN MAS RACISTA! MORE RACIST! thanks. Feliz viernes.

    Cleanse
    Stone-Throwing Devils
    Pradesh Gypsies
    Jihad
    Imprison
    Crusade
    Comment author
    Ramón#84388
    hace 53 minutos
    It would be nice to release those reissued cards, even with new artwork, but don't take them away. Believe me, I know about business, and starting down this path is the first step towards digging a grave...

    Comment author
    Ramón#84388
    hace 52 minutos
    Soy de España, y tengo conocidos y algunos amigos gitanos de verdad, de pura raza, no hay nada mas racista y ofensivo que quitarles esta imagen creanme.

    Comment author
    Ramón#84388
    hace 51 minutos
    Precioso arte..

    6ed-244-pradesh-gypsies.jpg300 kB

    Ramón#84388
    hace 55 minutos
    Por favor no cometais el error WOke que esta haciendo caer empresas gigantes como Disney o demas, la carta pradesh gypsies es maravillosa y su dibujo, arte , inigualable. no seais progres y arruineis vuestro juego…. cambiad si quereis algun texto y reeditarlas para motrar vuestra determincion contra el racismo, pero no las elimineis. Eliminarlas es AUN MAS RACISTA! MORE RACIST! thanks. Feliz viernes.

    Cleanse
    Stone-Throwing Devils
    Pradesh Gypsies
    Jihad
    Imprison
    Crusade
    Comment author
    Ramón#84388
    hace 53 minutos
    It would be nice to release those reissued cards, even with new artwork, but don't take them away.… more

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18. Wildcard not given when I have four of the cards already

    I purchased a mythic pack from Horizon 3. I got a Reef Worm. I had four Reef Worms already. I was not given a wild card or reimbursement for a duplicate card. Please rectify this problem.

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19. Cant get the free black sleeve on my old account

    This honestly feels really unfair. I already contacted support and they wouldnt help me

    New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.

    The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players just miss out for no reason.

    I don’t get why loyalty gets punished here. It’s not a premium cosmetic, it’s just the default black sleeve. At least make it available to everyone who already unlocked all modes, or bring the code back.

    Right now it just feels unnecessarily frustrating and unfair.

    This honestly feels really unfair. I already contacted support and they wouldnt help me

    New accounts now get the basic black Arena sleeve just by finishing the tutorial and unlocking all game modes. It’s literally the most simple, default-looking sleeve, yet older players like me can’t get it anymore. I’ve played the game for years, but because my account is old, I’m just locked out of this reward.

    The old code doesn’t work anymore, support says it’s expired, and redoing tutorials doesn’t help. So the only people who can get this basic sleeve are brand-new accounts, while long-time players just… more

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20. Missing Mystic Pack

    Playing on Galaxy Tablet. Just won Alchemy Game. This got me to the next step on the Mastery Track which happend to award me a standard pack. I did not go and open the Standard pack straight away. Wining the game also completed the daily Spells event and tipped my gold over the threshold to buy another pack. So I went to the store an purchased a Mythic Pack. After this I went to the Pack expecting to find two packs and open them. The was only to Basic pack to open, the one from the mastery track. The Mythic Pack was not there, but the gold is now gone! Next time I will make sure I open all packs as I get them.

    Playing on Galaxy Tablet. Just won Alchemy Game. This got me to the next step on the Mastery Track which happend to award me a standard pack. I did not go and open the Standard pack straight away. Wining the game also completed the daily Spells event and tipped my gold over the threshold to buy another pack. So I went to the store an purchased a Mythic Pack. After this I went to the Pack expecting to find two packs and open them. The was only to Basic pack to open, the one from the mastery track. The Mythic… more

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