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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2698 results found

  1. continue error open packs

    Every time I launch Arena, the screens for receiving packs appear; I go through the process, but the packs don't show up in my inventory to be opened.
    I’ve also tried closing and reopening Arena, but the problem persists.
    i have a mac

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  2. 3 Rebalanced Alchemy Cards Not Banned in Latest Update

    With the recent update which reverted all paper rebalanced cards, 4 cards were banned in Alchemy: Cori-Steel Cutter, Leyline of Resonance, Monstrous Rage & Sewer-veillance Cam, but 3 other cards which were also rebalanced for being too good: Vivi Ornitier, Heartfire Hero, and Kona, Rescue Beastie weren't banned, and are now legal in Alchemy in their original form.
    We have no indication from Wizards that these cards should be legal when the others were banned, and it makes no sense to make Vivi Ornitier legal with Sewer-veillance Cam banned as Sewer-veillance Cam was only hit initially due to its interaction…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Competitive Brawl Ban List

    Suggestions for better gameplay in Competitive Brawl. This is based on game experience and years of playing Duel Commander. I believe that at some point, Competitive Brawl can translate to paper, and I want to be part of that drive.

    Suggested Format Changes –
    Aside from game data, player feedback and gameplay should provide insights on what cards are unhealthy, and more importantly, what’s not fun for gameplay. Aside from my experience with years of Duel Commander tournaments, the below changes and banlist suggestions is based on my current gameplay in competitive brawl. I believe there’s tons of potential here,…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Shuffling back into library

    The shuffle back into library mechanics seem to be a little broken probabilities wise. When ever I shuffle even a small amount of cards back into my library 1 or more of them always seems to be in the top 5. Another example is I just played a game where I choas warped a Chronicles of Victory only for the same card to be revealed after resolution. While this is technically possible, I the probability of this happening is astronimical unless there is cheating involved. I would assume your shuffling is "random" but something needs to be tweaked.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. 【重大】アプリケーションが起動しない

    8月26日のアップデート後、MTGA.exeのアイコンを起動しても、

    『アプリケーションを正しく起動できませんでした(0xc0000005)。
     [OK]をクリックしてアプリケーションを閉じてください。』

    というダイアログが表示され、ゲームが起動しません。
    前日までは問題なく起動・プレイできていました。
    念のため、Windowsの再起動、MTGAアプリの再インストールなどを行いましたが、同様でした。
    アプリは、改めて日本語公式サイトからダウンロードし直したものです。

    現状、何の手も打てず、ゲームをプレイすることができません。
    先日のアップロードは何だったのでしょうか。非常に困っています。

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Error Updating Data, still occuring, Hobbit Update

    Hello,

    im still experiencing problems with Arena updating its files. It downloads a certain amount of MB, then says "Error Updating Data", i retry and the donwloaded amount does NOT contribute to any progress. (eg. its says 50 MB of 150 MB, gives the error and after retry it still says 150MB instead of 100MB). Here a link to my post from last week:

    https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/51615983-mtg-arena-error-updating-data-continues

    I reinstalled Arena in July, since then i have this issue (probably with the MSH-Update, i was able to download after a week).
    Now, after the Hobbit Update (10.08.26) i was not able to update…

    4 votes

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  7. Error on closing the app

    I have an error whenever I try to close the app after logging out.

    The steps I follow are:

    1. Click on the Gear icon to Adjust Options
    2. Click on Log Out and confirm
    3. Click on the Gear icon.

    Each time this occurs, a large grey box appears with the option to [Exit Game] or [Log Out] (see attached picture)

    Clicking on {Exit Game] does nothing, and it appears the other options have no effect.

    In the end the only way I can close the app is with the Task Manager

    3 votes

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  8. Concede only on your turn? we all like that joy of winning out of nowhere

    I think it should only be possible to concede on your turn, after all, we all like that joy of winning out of nowhere.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  9. shuffler won't let me draw land

    hey when you need to make me lose can you come up with something other than not letting me draw land?
    competitive brawl 40 lands whenever i "win too much" just can't draw land

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. MWM reward - not rare

    Didnt get Rare card on Midweek Magic :/
    As a reward for the first win in the Historic Pauper Event MWM I got the Piggy Bank card - an uncommon.

    5 votes

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  11. randomly choose lands when playing

    Would love a switch where basic lands could use random art available rather than being locked into to the lands picked at deck construction time.

    Multiple options:
    * Use the lands specifically chosen for this deck
    * Pick a random art for each basic type and use that consisently
    * Pick a random art for every basic land.

    Playing in paper, you always have variety. Would be nice to be able to set the preference in the deck builder itself.

    2 votes

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  12. autotap issues

    I'd like to complain about the auto tapping issue that made me lose two games out of three in an expensive planar cube draft. The first instance was I tried to cast radiant flames by first adding three red mana to my mana pool, intending to do radiant flames for 1, which would have killed nearly all of my opponent's creatures except my own. But instead, the game tapped an extra two lands of different color to cast the radiant flames for 3, killing my creatures too. Why couldn't it have used the mana already in the pool? The second…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. menu on bottorm right of arena

    When opening game on PC Steam there is a small highlight-able menu that has no options and fades in and out of reality. Not sure why it is there, but i imagine it is for a new feature in the future that got pushed incomplete. Please see screenshots below. Persistent between some menus as well.

    4 votes

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  14. Locked out of sideboard

    Cant sideboard in BO3, locked out and as a result lose g2 and g3. Seems opponent could board XD...x/ NOT funny at all actually. Happened around 10:50 est today

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Ranking up while losing in limited events

    I've played 4 premier drafts of HOB, I have not won more than 2 games in any single event and I'm ranking up. This is evil. I'm playing a ranked queue against players consistently above my skill level winning 33% - 40% of my games and ranking up. Half of the issue is the lack of participation in Universes Beyond, players decay far below their skill level and prey upon weaker players. The other half of the issue is WOTC's ranking system that inflates player rankings when they are losing more than 50% of their games, 2 pips per win…

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  16. Product Suggestion

    I have a couple of ideas to make brawl better for the people like myself who want as close a format to commander as is achievable on MTG Arena

    1) Can we get a 100 card brawl queue with no alchemy at all? I know some people are okay with those cards being in the game, but I go out of my way to not include those cards in my deck because they aren't paper viable and are often far more powerful than cards should be for their mana value. Overall the quality of brawl games is lowered by dealing…

    4 votes

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  17. Cannot Report Opponent Once Match has Ended

    Once a match has ended, you no longer have the in-game option to report your opponent. At the after-battle screen, it should still be possible to report the player

    4 votes

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  18. Stop pre determining games

    Stop with the predetermined matches. I can tell if im going to win or lose in the first 3 draws. Calling it with 100% accuracy now. You either keep one mana short or one mana too many of the wrong color. The card I need to win showed up double or triple when its my turn to win. Absolutely disgusting fix it. Also cant multi task like I use to. I could listen to videos or music in the back ground. Now gameplay cuts my sound

    4 votes

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  19. matchmaking

    I will try to be more constructive on matchmaking. A big part of playing magic live is building decks that can beat common deck types you expect to see in your meta. Your matchmaking seems to make sure that won't happen. If I win too much against a deck type, I won't see that deck type often, if at all. Which totally defeats the point. Having the doom switch randomly thrown where you just lose many games in a row for no reason at all makes it feel completely rigged. I have to lose now because your algorithm says my…

    4 votes

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  20. Problème la saga "la vieille grosse araignée..." à II elle prévient les dégat, mais ma créature est tout de meme morte après s'être faite bl

    Problème la saga "la vieille grosse araignée..." à II elle prévient les dégat, mais ma créature est tout de meme morte après s'être faite bloqué

    Au cours d'un événement draft majeur

    Sur téléphone

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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