MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10025 results found
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Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
2 votes -
creatures being treated as spells
Why are creatures being treated as spells in this game? How do you have so many stupid bugs like this?
1 vote -
シールド：『ブルームバロウ』の説明文が間違っている
再現手順
グラフィック 言語を日本語 にする
シールド：『ブルームバロウ』の購入画面を開く期待する結果
あなたは 『ブルームバロウ』を6パック受け取ります。
と表示される。実際の結果
あなたは『モダンホライゾン３』を6パック受け取ります。
と表示される。2 votes -
Problema con estilo de carta adquirido recientemente
He comprado el estilo de carta de putrinvocadora de vallis y no me aparece com oadquirido, sin embargo, he perdido las 300 gemas. Lo hice a traves de la tablet (iOS)
1 vote -
Ojer Axonil, Deepest Might (Power 4) -> Shock -> 2 damage (incorrect, should be 4)
With "Ojer Axonil, Deepest Might" at power 4 on the board, a cast of "Shock" deals 2 damage. Correct damage output should be 4.
1 vote -
In Omniscience draft with OTJ play boosters you end up with an invalid deck
In the Midweek Magic: Omniscience Draft event you draft with bots and play boosters with basic lands in it, causing you to have an illegal deck after the draft completes, because you end up with 39 playables if any of the bots did not pick basic lands (which they do not do).
3 votes -
Mobile Settings Menu Issue
When pressing the gear icon on the top right corner of your screen to open the settings menu on a mobile device (in my case, Samsung Galaxy a52), there is a chance for your buttons to not be labelled.
The only workaround I can seem to find is to close and reopen the app, which only fixes the bug occasionally.
These occurrences are all at random intervals and seem to have no pattern to them. However, this bug only appears to occur on android devices.
4 votes -
Couldn’t redeem promo codes
Hi,
I am fairly new to MTG Arena and decided to buy some promo codes on MTG card market. Nearly half of them were labelled as ‘invalid’. Could this be due an update or something?
4 votes -
Mobile homestead
The card “mobile homestead” in the italian traduction says it has “lampo” that is the italian word for flash instead of “rapidità” (“haste”)
It creates lots of problem during drafts3 votes -
Tutorial
The Blue Orb thingy for the tutorial always appears and congratulates me for becoming a planeswalker. I cannot get rid of it and it appears everytime I visit the home screen. It's glitter sound also stays permanently, even if I am in a game.
10 votes -
Missing Reward from color challenge
The UI indicates that I have completed all color challenges (checkmarks on all opponents), but I do not seem to have the rewards. For example, the reward for beating the last opponent in the green challenge is an alternate card style for Ilysian Caryatid. I beat the last opponent again to make sure, but my collection still does not contain an alternate card style for Ilysian Caryatid. The other rewards are also not present in my collection.
1 vote -
parting gust
gifting a fish to me caused me not receive an opportunity to give my creature hexproof, like the spell had split second
2 votes -
Vraksa applying 18 poison counter when i have none
I have the log ready, but It tells me that desc is to long for it here. Support please answer
1 vote -
This is getting ridiculous!
I only have 1 overwhelming forces and 1 virtue of persistence in a 75 card deck with 29 land.
Multiple times I get both of those 2 cards in my opening hand with only 2 land with no land draw for 3 turns.This does not happen in real life. Heres 2 back to back opening hands from 2 different games.
Something needs to be done with your shuffle algorithm because it's seriously flawed.2 votes -
timeouts
limit the timeouts and the amount of time until they get used..... so tired of dealing with rage quiters causing timeouts to get used but only after 5 mins of them leaving.................
2 votes -
LupinFlower Village incorrectly tapping for Green Mana
Played in a Quick Draft event where my opponent had:
2x Crystal Grotto, 1x Lupinflower Village, 1x Mountain.On turn 4, he played Sunshower Druid tapping only the Lupinflower Village followed by another Sunshower Druid tapping both Crystal Grottos. While this play clearly left him with an additional red mana, I initially assumed it was just a visual bug (as he should have been able to tap a Crystal Grotto) on the next turn.
On turn 5, my opponent misses a land drop but proceeds to play a Bushy Bodyguard with the offspring cost. This in total should have cost…
2 votes -
Ban Elash Norn and all 4 cost phryxian cards from all formats
Extremely unbalanced. It's also a mistake to let cards counter the game or be so powerful for such a low mana cost.
2 votes -
デッキ編集画面におけるカード枚数の増減、デッキイメージの変更について
デッキ編集画面で、既にデッキに加えているカードの枚数を増やそうとしても「+」が押せない。「-」だけは押せるので減らすことは可能。
結局カード検索から当該カードを検索してカードをクリックすることにより枚数を追加するしかない。
なお、基本土地だけは「+」も「-」も押すことができる。
また、同じくデッキ編集画面でカードのドラッグによるデッキイメージの変更ができない。
どちらも地味に不便なので早期に解消いただけたらと思います。2 votes -
can't sideboard
STILL CAN'T SIDEBOARD.
Super cool because it appears my opponents can, super fair games in BO3
It's been two weeks. This is ******* sad, I'm sorry. I'm not spending any more money on this game after this release until the company can show that it's not just phoning this in.
2 votes -
Wildfire Howl improper interaction
I cast Wildfire Howl and offer the gift inorder to be able to target one of their 2/3 creatures do that it would also die. I was never given an option to target one of their creatures for the extra 1 damage that the gifted version is supposed to do. They respond by casting Overprotect to give their 3/2 hexproof and +3/+3 until end of turn. They then draw their card from Wildfire Howl's gift, then Wildfire Howl deals 2 damage to each creature. Their 1/1 token died, their 3/2 turned 5/4 lived (obviously), and both their 2/3 creatures lived,…
2 votes
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