MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10020 results found
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K'rrik makes you lose games and Customer Service won't do anything about it
It would be nice if Customer Service acknowledged the fact that attempts to cast K'rrik in MH3 limited can result in the game stuck without any chance to advance in game except concession. Unfortunately, when reported, they don't think such problem grants a refund, or that it exists at all
2 votes -
Ochre Jelly and Wither
I blocked an Ochre Jelly with 4 +1/+1 counters with my Massacre Girl, Known Killer. When the Ochre Jelly died, it still produced another Ochre Jelly with 2 +1/+1 counters, even though, according to the rules, it had no +1/+1 counters on it so its death trigger should not have happened.
Thanks for the free game loss.
2 votes -
daily
The game is fun, but 15 daily wins is a steep ask... play 15 games or even 8 wins would alleviate a lot of pressure. As it stands now you mainly only play aggro or tempo decks and nothing else since matches would be to long for other deck types. I originally quit because of this tediousness and lack of flexibility. If i wanted to play a control deck and the matches took 10 mins each, that's 2.5 hours a day... not everyone has that kind of time to play everyday.
2 votes -
バグの報告
熊の中の王、クードーに小物の極みをつけて、能力を無効化したが、常在型能力が発動したままになっていた。
3 votes -
Wrong Card interaction - Case of Gorgon's Kiss And Ashiok, Dream Render
Wrong Card interaction - Case of Gorgon's Kiss And Ashiok, Dream Render
The milled cards are sent to the graveyeard, THEN exiled. It should count for the card's solve count, 3 creatures. I just got exactly 3 creatures milled to the graveyeard and it did not solve the case.
2 votes -
Deckbuilder freezing. ANDROID
On Galaxy Tab S8 Android.
When trying to open certain decks, the deckbuilder will freeze on black loading "waiting for server" screen.
When I delete the deck and try to rebuild it, everything works until I try to edit the deck in the builder. After adding cards and tapping the drop-down to shift cards to the sideboard, I tap the drop down again to bring the search back up but the deck doesn't minimize. I switched back to it while writing this to screenshot and it's now stuck in the opposite configuration.
1 vote -
Calamity, Galloping Inferno does not produce two tokens when multiple targets are on the battlefield
Having an optional target (Planeswalker or Battle) when Calamity attacks will cause the repeat trigger to not work, producing only a single token.
- Player 1 has Calamity, Galloping Inferno and any non-legendary creature to saddle
- Player 2 has a Planeswalker or Battle on the field
- Player 1 attacks, Calamity only produces a single token.
4 votes -
Outlaws Draft Crashed my iPhone
Playing on my iPhone loaded into a draft. Internet is consistent. Kicked in the middle of pack 1, told me I was unable to make the draft pick, asked me to reconnect, and now all I am getting is a black screen. Even after closing the app and reopening. Am I out 1500 gems due to drafting a pile?
3 votes -
Can not access game on PC it is telling me I have no internet connection but I do!
I cannot access the game on PC it is telling me I have no internet connection but I do!
7 votes -
Ban Etali - Playing this card in standard is toxic.
Playing Etali is toxic to the magic community, how this card made it past the standard check is insane. Let me cast a spell that lets met cast all your spell and my spells for free no mana check. Insane, and if you are playing it right now youre soft get good and build a real deck without soon to be banned cards.
3 votes -
Bug when creating Jump in event deck creation
opend up in, picked my first pack (wandering), attempted to pick my second pack a 5 type colour combo (cannot remember the name),
after this the confirm pack button greyed out, but i was unablet o launch any matches or create the deck,when i backed out in an attempt to repick the packs are no longer dispalying and i cannot select anything.im not consired about getting the copmbo in any way just mainly trying to actually play the jump in mode as its quite fun.
Im using PC on windows.
2 votes -
2 votes
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Erro em evento premier draft
Durante um Premier draft por volta das 3h na madrugada de sexta para sábado o jogo fechou em duas partidas, me custando a vitória no evento, a internet estava ótima e o sistema do celular atende completamente os requisitos do jogo
2 votes -
Frequent Crashing Following Most Recent Update
Playing Windows version 2024.38.10.6143.1076088, since update approximately 2 days ago the game has been crashing repeatedly.
3 votes -
Card Cosmetic Paid for but not received
I paid 3,000 gold for a Lightning Strike cosmetic. The gold was subtracted, but my cosmetic is nowhere to be found. It is not under standard or timeless deck settings. I would like my gold back please.
1 vote -
Ward Effect for Gev, Scaled Scorch Not Working
I had a Gev, Scaled Scorch on the board which includes the effect Ward - Pay 2 Life.
Ward is an effect that is defined as, "whenever an opponent targets a creature with ward, they must pay the ward cost in addition to the spell's casting cost."
My opponent cast Monstruous Rage on my own Gev, accepted the Ward pop-up, cast the spell on my Gev to grant it the +2 attack with trample, and ... didn't lose any life.
The effect of Ward is clear: ANY spell or effect is subject to the ward cost, not just spells that…
2 votes -
Parallax style in sealed unable to be added to deck
Qualifier Sealed event, opened 3 card as parallax styles in my pool. I do not own these styles currently, and because of that I cannot add them to my deck. I also cannot switch the styles back to normal. I'm on mobile on Android.
2 votes -
cut down not able to target 3/2 creatures
Could not use Cut Down on elephant token once it took damage becoming 3/2.
1 vote -
disconnect, reconnected but match stalls
matches still disconnect randomly, and when they do reconnect, the match stalls.
1 vote -
Hazel's Nocturn did not resolve when the targets were removed from the graveyard.
I cast Hazel's Nocturn during combat. I was at nine life and I was going to take nine damage. The two creatures I targeted with Hazel's Nocturn were removed from the graveyard in response using Keen-Eyed Curator's ability. Once the targets were no longer in the graveyard, Hazel's Nocturn "fizzled" and I did not gain the life, nor did my opponent lose the life. This resulted in my opponent winning the game vs. me winning the game on the following turn.
1 vote
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