MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9993 results found
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starter deck event
latest starter deck event on 4/18 with the new decks does not provide deck to my decks after winning
29 votes -
Premier Drafts still not available
WOE Premier Drafts are still not available despite the Status page saying the issue with them has been resolved
16 votes -
Issue with dragging cards in the deckbuilder
Noticed today that if you drag cards with different mana costs into the same deck builder column, they will not stack and will instead be automatically placed in a manner similar to where they would be placedif you were clicking on the cards instead of dragging them into the deckbuilder.
2 votes -
Searing blood “dies” condition not triggering on MH3 evoke creatures
Playing a traditional timeless game against 5c omnath. In evoking his 2nd and 3rd copies of Solitude of game three, I responded to each enter the battlefield ability with searing blood. It kills the solitude but doesn’t bolt the opponent, defeating the purpose of playing it entirely.
2 votes -
Silvaguía afable error
La carta Silvaguía afable no funciona correctamente, al tenerla en el campo no recibo la prioridad para girarla y se Salta la fase
2 votes -
Graphics driver crash
Halfway through 2nd pack of draft (right after the BB downtime) the graphics driver randomly failed (never happened before) and then I had to restart client losing about 4 picks and then had about 0.5fps for the rest of the draft making it impossible to read the cards in the 3rd pack. Please refund this draft token. I can submit logs and my hardware if requested. Thank you
1 vote -
quests
my quests renewed this morning before the renewal update. I completed them but they did not give experience. I have now updated and now I have no quests and I did not get any experience for Bloomburrow mastery
2 votes -
draft
Premiere Draft crashed and auto-selected all my cards. I'd like a refund so I can try again please.
1 vote -
Bug
I played the draft with a token and then I couldn't enter because the server voted me out
1 vote -
Opend goldpack and game crashed after i reviled the first cards
i opened some bloomburrow packs today and game crashed before i could see what i got, can't log in to see if i got everything.
1 vote -
Draft
Entrei para jogar o primer draft gastei 10000 de ouro para jogar aí de repente o jogo saiu sozinho tento entrar e da aviso de timout, só quero saber como vou recuperar o ouro perdido ou se ao entrar eu consigo jogar o primer draft e escolher as cartas dos drafts pois sai antes que pudesse escolher.
1 vote -
draft
Draft is not started due to network issues.
I would like to receive the refund of my tokens (coins).1 vote -
Could not finish quick draft event due to not being able to get connected to the server
Since 9 am mt I've been trying to connect to server even after update. Once I was able to connect I was also in process of playing quick draft events. Played a few games then had error connecting again. Now I was able to finish it before the time was up for otj. That 750 gems wasted
1 vote -
Draft/Interface Bug
During a draft, there was a bug in the interface that prevented the cards from being displayed in a large size, preventing me from reading the cards, making it almost impossible to build a consistent deck. The problem still persists, making it impossible for me to even build the deck.
In the screenshots posted below, you can see that my mouse (although it's not apparent in the screenshot for some reason) is resting on the cards, but they don't enlarge, both those in the "boosters" and those I've already picked up.
In addition, the server also experienced some instability.
Therefore,…
1 vote -
30th Anniversary of Elder Dragons
I was wondering if in this event the prizes they gave were common because I got several common prizes despite being a paid event with Gold or gems,
That's why I wanted to know if this was really happening or if it was an error on the part of the award.2 votes -
Blocking damage problems
I had 2 Different problems in 2 games. The first one, he blocked with 2 1/1s and a 3/3. My creature had 4 power and i tried to put 3 damage on the 3/3 and 1 on a 1/1. It did not let me and i had to split it 1/1/2. The next one was, they attacked with a 5/6 and i blocked with a 3/4 and a 4/4. BOTH my creatures died.
1 vote -
Can't target equipment with removal
When the enemy equips 4 or more euipments to a single creature the UI makes it impossible to target them all. With much struggeling I can target 3 of them when casting a removal spell - bad luck if the one I want to target is hidden somwegere under them.
2 votes -
Etrata, Deadly Fugitive cloaked disguise Creature
opponent's <Granite Witness> was cloaked by <Etrata, Deadly Fugitive> ability.
Unable to face up <Granite Witness> due to its disguise cost
When I clicked on that creature, only [cloak (2)(W)(U)],[(2)(U)(B):"Etrata's ability"] was displayed.windows ver 2024.38.40.6218.1078427
2 votes -
User interface display problem
dynamic card style display problem
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Screenshot_2024-07-30-17-02-36-11_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 697 KB -
Screenshot_2024-07-30-17-03-29-02_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 652 KB -
Screenshot_2024-07-30-17-03-25-11_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 726 KB -
Screenshot_2024-07-30-17-02-56-84_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 726 KB -
Screenshot_2024-07-30-17-03-40-99_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 627 KB
2 votes -
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Freeze During Game/Play was Disallowed
My creature was targeted for destruction during my opponents turn. I played "Slip Out The Back" in response. My card froze on screen and wasn't played in-game though the card was removed from my hand, causing my creature to be destroyed as well as my card disappearing but still being onscreen. The game then froze.
2 votes
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