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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5779 results found

  1. Chittering Skullspeaker counts as a token, but it's a nontoken creature

    I played a MTG Arena Alchemy game where my opponent played a deck using Chittering Skullspeaker and Replicating Horror. My opponent had a only Chittering Skullspeaker on the board and used Replicating Horror three times during the game. My creature was put in the graveyard every time while Chittering Skullspeaker remained on the board. Not anywhere does it say that Chittering Skullspeaker is considered a token creature. In fact, the word "creature" is mentioned on the card three times and there is no mention that it's considered a token creature. So why didn't Chittering Skullspeaker also go to the graveyard…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Full Control results in autopass of second main phase

    Unable to utilize second main phase with tap effects even with full control.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. songcrafter mage target uncastable

    i cast songcrafter mage targetting dragonclaw strike in my graveyard, but was not able to cast it despite having enough mana for it (even if paying the full 6 for the hybrid cost. i was then skipped through my turn because i had no other spells in hand. i would have had lethal damage on board as well, but lost the game and subsequently received the third loss in a draft event because of it.
    platform is PC

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. speed sound effect not working

    The sound effect for increasing speed cuts out after the initial rev sound. There's no more "ding" sound. The Start Your Engines sound effect is the same, but the subsequent increases are cut short.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. deadly cover up not removing all cards?

    How is it possible that deadly coverup doesnt remove all copies of a card in opponents deck? (of course after paying the extra cost). This specifically does not include cards in exile.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Constant downloads

    Why is it every time I try to load up the game there is a 150 MB download to start? What is going on with this game? This can happen multiple times in a day. WTF?

    3 votes

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  7. 2D Cat Companion

    During a Midweek Magic event, the opponent's companion was a 2-dimensional flat sprite. It was angled in a way that it was very hard to see. Otherwise, it behaved normally, performing animations and scrolling left and right.

    2 votes

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  8. Concede but didn't concede...

    All my mana was tapped, I couldn't do anything. My opponent Had over 100 actions to fulfill. First their time went up and after that my time went up. I got the Message "you haven't acted recently. Do smth or you'll concede." But I couldn't do anything!!
    Why is this game MY loss??
    When it was HIS round ans HIS actions?? Wtf?

    I searched for a Support to ask someone from support team. This is everything I could find. I want an answer...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Waiting for Server pops up mid-game, then I'm booted from the match

    This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. 4096x2160 fullscreen issue

    When in 4k fullscreen on pc, the game drops to windowed.

    The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.

    The solution is to ensure all screens have consistent graphics options available.

    18 votes

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  11. 日本語版の誤訳 Japanese mistranslation

    汚染された三角州のテキストでライブラリーから探す土地の候補が島と山になっています
    In the text of Polluted Delta, the candidates for land to search in the library are islands and mountains ※google translate

    5 votes

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  12. Game crashing

    Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Cant change my deck with sideboard cards

    Wont let me add cards when sideboarding. Lets me take cards out of my main deck but cant add sideboard cards to my deck

    23 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. unable to purchase gems

    Gems tab at store does not have any of the usual choices for gems purchase. Empty

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Store User Interface Improvement on “Missable” items

    In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.

    In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.

    Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?

    It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  16. ya me tienen harto con la basura de aplicacion que es arena ,es increible que siempre me den puras tierras ,su algoritmo es una mierda ,

    ya me tienen harto con la basura de aplicacion que es arena ,es increible que siempre me den puras tierras ,su algoritmo es una mierda, siempre me parean contra decks en contra a los mios ,siempre me dan pura tierra o me dejan en 2 tierras todo el juego , mis oponentes siempre tienen respuesta y yo de 3 a 5 tierras en mano , son muchas horas de juego que le dedico para siempre jugar en contra ,aun asi llego a mitico , pero siempre es jugando con todo en contra , ya llegue a un punto de odiar…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. wizards continues to fail its player based with rigged gameplay

    just sucks to see a game that so many people grew up playing and loving go straight to garbage for profit. sad and pathetic performance on wizards behalf, although we all know that its hasbros greed that keeps this game moving in the wrong direction, pathetic showing from a pathetic company.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Color Mastery restarted to 0 after update

    After Final Fantasy update, my color mastery progression restart to 0, and I already had almost 250 from typical achievements.

    2 votes

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  19. chocobo racetrack not ordering correctly on the stack

    When using the Landfall trigger with both Ride the Shoopuf and Chocobo Racetrack, I could not get Racetrack to order to resolve first making the token before the shoopuf trigger resolves. no matter how i ordered them in the menu it would always resolve the shoopuf first, even if there was other triggers on the stack as well. so the issue may be the shoopuf card.

    3 votes

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  20. 1 vote

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