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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5906 results found

  1. Blank board on game start after disconnect

    PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Match do not start

    Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bug. Cards not rendering properly.

    I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Weftwalking interaction with X spells

    Weftwalking does not allow cards to be played for a mana cost as the first card played in a turn, even though it is a "may" ability. I played Zero Point Ballad as my first card and it defaulted to a cost of zero, which killed nothing. I lost that game...

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. midweek magic get 3 wins but only 1 prize

    Played to 3 wins on Midweek event. Only got 1 prize. Never got another rare or cosmetic card. Win count won't go past 1 win.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  6. "retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"

    "retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"

    2 votes

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  7. Banditäs Talent / Liliana, Deadhorde General and Rise of Rozin

    Anything of those 3 should be banned, it is abnormal , that deck dominates over anything, even versus other black decks.
    It does not allow me upload full combat log - but once again i get "Opponent" with full meta deck as it is, And as usual denial and refusal of Wizard side - to prove it is real human behind .

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. play draw

    I've played 9 games so far today. I had the draw 8 times. This seems horribly rigged to me. I would expect the play / draw to be a coin toss, but the odds of getting heads 8 times is .0175, so I have to assume this is either a bug or im intentionally being screwed.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Arvad, Weatherlight Smuggler does not trigger when decayed Zombies from Jadar die in combat in brawl

    Description:
    Arvad, Weatherlight Smuggler does not trigger at the beginning of the end step when a decayed Zombie token created by Jadar, Ghoulcaller of Nephalia is sacrificed at end of combat after attacking.

    Expected Result:
    Arvad’s ability should trigger at the beginning of the end step because a creature died this turn.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  10. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents

    MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.

    However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.

    It is easy for any user to create a new account (no…

    3 votes

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  12. Bug: Cannot counter spell in TLA Omniscience quick draft

    Cannot counter spell in TLA Omniscience quick draft

    My opponent could cast spells without me having the chance to counter them using Sokka's Haiku in my hand (for 0 Mana).

    Happened consistently. Yet to find out if other counter spells are affected as well.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. reclamation sage

    Reclamation Sage is forced to destroy even though text says "may" destroy.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Improve the game for Foldable Phones

    Please fix the game for foldable phones with square-ish aspect ratios... since this is made for mobile phones, it doesnt detect that foldable phones have a bigger screen with a different aspect ratio... so what happens is that the buttons are way overblown, you cant even tap the buttons because it's being blocked by the Stack on the right side.... etc. Deck building is also so bad. Please fix this.

    2 votes

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  15. Rottenmouth Viper incorrectly shows highlight indicating it is able to be cast.

    In this image you can see that the Rottenmouth Viper (in hand, far right) is highlighted as if it can be cast. I suspect this is due to the fact that this treasure token is being double counted as both a mana source AND a permanent that can be sacrificed to reduce the cost. (Potentially because of the Name of the card being atypical)

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Title: Deck Format Dropdown Is Obscured / Unclickable in Deck Details (Alchemy)

    When viewing Deck Details, the dropdown used to change the deck format (e.g. Alchemy, Standard, Explorer) is partially or fully hidden behind the UI panel below it, making it impossible to select a different format.

    In the screenshot attached, the dropdown is visually present but overlaps with the deck statistics panel, blocking interaction. This forces players to recreate the deck in another format instead of switching formats as intended.

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  17. Ajani Outland Chaperone - Warning: Please take a different action or the game will end in a draw

    Playing a white black deck with Ajania OPutlander Chaperone. I used the ability to look at the top X amount of cards where x is my life total and put any with mana value 3 or less on the battlefield (26 cards looked at, 13 placed).

    Some of these cards triggered life gain when entering, others created token on life gain or 1/1 cat tokens. The arena was looping around a few times then the warning started. I had no option but to keep resolving and then it drew the game.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. The Back Arrow isn't working.

    The Back Arrow in the deck details screen isn't working. Once I'm in the details screen I can't get out unless I go back to the home screen and abort the deck building.

    5 votes

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  19. Unable to target Bloodletter of Aclozotz

    Unable to target Bloodletter of Aclozotz. It is not being recognized as a creature for no apparent in game reason. See screenshots of me attempting to target with multiple removal spells. Edit: this forum is not allowing me to post the screenshots for some reason.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Visual bug where I can't see my cards

    My cards now show as only black and red backgrounds with no text, no images and only show the mana cost

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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