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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10228 results found

  1. draft

    just had to purchase the alt art of 2 cards i drafted just to use them in the draft i drafted them in, wouldnt let me use them otherwise, doesnt seem fair/right

    1 vote

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  2. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. BRAWL DECK CREATIOIN BUG

    When trying to create a brawl deck I get the error that my deck has duplicates of a card, which i dont.

    Commander

    1 Kaya, Geist Hunter (VOW) 240

    Deck
    1 Voice of Victory (TDM) 33
    1 Dalkovan Packbeasts (TDM) 7
    1 Avenger of the Fallen (TDM) 73
    1 Mondrak, Glory Dominus (ONE) 23
    1 Elspeth, Storm Slayer (TDM) 11
    1 Dalkovan Encampment (TDM) 253
    1 Duty Beyond Death (TDM) 10
    1 Concealed Courtyard (OTJ) 268
    1 Concealed Courtyard (KLR) 282
    1 Caves of Koilos (DMU) 244
    1 Restless Fortress (WOE) 259
    1 Temple of Silence (FDN) 704
    1 Drivnod,…

    1 vote

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  4. LCI Sunfire torch bug

    Greetings, gettting into contact due to an issue with a specific card during an LCI quick draft. The issue was that, when attacking with a creature equipped with the mentioned card, the game didn't prompt me to sacrifice the equipment to deal 2 damage to any target, despite the fact that it should have done so. This issue remained until the game finished and I restarted the application

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Barrowin of Clan Undurr - Ability triggering when it shouldn't be.

    Barrowin of Clan Undurr - The ability of this card is triggering when it shouldn't be. The text says that you can return a card from your graveyard IF you've COMPLETED a dungeon. But the ability is triggering BEFORE the dungeon is completed. So my opponent was able to return cards from their graveyard before they had completed a dungeon.
    They first played a bunch of cards with dungeon abilities, I used burn spells to kill them and send them to the graveyard. But when they played Barrowin a few turns later, the ability triggered at the end of their…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Unreadable cards

    During my draft, the text of some card did not appear or was illegible.

    My deck is unplayable.

    I would like to be reimbursed.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Thunder Salvo Bug

    In the match I just left to create this ticket, I tried to kill a cat token with Thunder Salvo, but nothing happened. There were zero protections on the token, and the visual effect was lightning, not a fireball (I think a fireball is the normal effect).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. End of Match Survey/Poll

    At the end of a match sometimes one is surveyed/polled: "did you like the match or did you dislike the match." Can you add: "did the match make you angry?" Many matches are far beyond "dislike" because of how unbalanced and unenjoyable some of the abusive decks are. I think Wizards of the Coast might be surprised how toxic many of the matches are. (BTW the toxic mechanic is one of the problems).

    1 vote

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  9. Tarkir mythical

    The mythical card reward from tarkir dragonstorm battle pass nr 69 i got a rare from thunderjunction (it was a dragon though) instead of a mythical card.

    1 vote

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  10. Can’t start the game keep getting the same error

    Keeps relaunching to verify asset contents, never succeeds and loads the game. Happened after I downloaded files to update the game this morning. It’s on mobile on my Apple iPhone.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Brawl game terminated with Waiting for server message

    After playing a match for about 10 minutes, after playing a land the game stops allowing input and after about 30 seconds "Waiting for server" pops up and the game just returns to main menu.
    PC Windows, unable to sumbit 34MB log, please fix your ticket submission software

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. BROKEN

    I have 20 land cards in a 60 card deck. That's a 1 and 3 chance in drawing a land. Why are your algorithms wrong? I have a hard time having enough lands to play I have to repeatedly start matches and quit matches and it's f*cking ridiculous

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Restrict board wipes

    Historic is polluted with board wipes; please restrict or ban some of these, they're frustrating to play against, and add nothing to the game.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Waiting for that Ugin ban

    Ugin, Eye of the Storms desperately needs a ban in brawl. Hopefully it happens soon.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Tishana Tidebinder countering Room Ability

    I encounter a bug where I use Tishana Tidebinder to counter Unholy Annex end step ability. It was successful. Next turn the ability was active again despite Tishana is on the battlefield.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Random Ejections to the Main Menu

    During games, Arena will often randomly eject me to the main menu. Closing Magic Arena and reopening it will allow me to rejoin the active game, but frequently that same game will eject me to the main menu again. At points, I have been able to only get back into a game to cast a single spell or pass priority, only to be ejected again, and have to close and reopen the game again.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Bloodletter of Aclazotz bug

    Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.

    This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Match randomly ending with DRAW on the screen while still playing

    I have played a number of matches on my iPhone and on my PC that have randomly ended the match as "DRAW", sometimes while actions are currently happening, sometimes when I'm literally seconds away from a win, even my last one I could see that I hit for lethal damage, opponent's life went to -5 on the screen as "DRAW" came up. I'm not getting my wins and it's so frustrating I don't even want to play. Some of these matches would have netted me further items on events.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Buscando manifesto de conteúdo

    Desde o início de Março, quanto eu instalei este jogo novamente, deparo-me com esta situação. Já tentei desinstalar e reinstalar o jogo para ver se é solucionado, já pesquisei se fui o único com este problema e infelizmente não fui. A questão é que ontem o jogo abriu sem nenhum problema e alguns conhecidos também conseguiram jogar sem problemas, mas após a mais recente atualização o erro retornou.
    PS: Apesar de estar em uma das imagens relatando problemas de conexão com a rede, a internet está em pleno funcionamento

    Google translate:

    Since the beginning of March, when I installed this…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. extra loss in a premire draft

    I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.

    10 votes

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    1 comment  ·  Events  ·  Admin →
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