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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3941 results found

  1. mastery gave the wrong packs

    Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  2. feedback loop detection requested

    There are certain combinations of cards that keep triggering eachother creating feedback loops.
    one of these is bloodthirsty conquerer with starscape cleric and enduring tenacety.

    I lose one life, therefore he gains a life, and when he gains a life i lose a life.
    it will do 1 dmg pokes untill you are dead and there is no way out of it.

    It would be welcome to have some kind of limit to these kind of loops. Perhaps a limit to the amount of times a loop can happen? of tweek certain cards that are "always" involved in these kind…

    5 votes

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  3. Wither tokens not applying to indestructible targets

    Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. jump in lands

    The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Erroneous timer application

    During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Issues with mana bases during the jump in events

    In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Midweekly Magic Jump In LORWYN ECLIPSED

    Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
    I have to mulligan every game at least twice...
    Thanks devs!
    P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Please change concession rules so that players may only concede at sorcery speed.

    Please change concession rules so that players may only concede at sorcery speed. If you will not, please remove the daily challenge "Attack with 30 creatures".

    Being that bad manners and un-sportsman-like behavior seems overwhelmingly to be the most popular way to play this game on Arena, these behaviors need to be moderated and limited in the back end. Because bad manners, un-sportsman-like behavior, griefing and bullying is frowned upon in this venue, is it not? Sometimes I have cause to wonder.

    9 out of 10 times I build a board that is able to attack without losing the game,…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Please have a way to see mid-game which player went first, and what turn number it is.

    Hi hi!

    I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. "Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting.

    "Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting. The bug occurred while crafting for a Brawl deck on PC.

    Finders reward? ;^)

    ps.

    Game version :
    2026.56.10.11392.1238268

    2 votes

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  11. A large number of Badgermole cubs forces a draw when casting a spell

    1.   Give us the steps to reproduce the bug
      

      a. Have 4 Badgermole cubs, 3 earthbent lands (swamp, forest, island), and one normal land.
      b. Cast Doppelgang for X=4, targeting 2 cubs and 2 lands (at least 1 of them a swamp).
      c. Resolve the 8 Badgermole cubs onto 8 of the newly copied lands, leaving 1 swamp not Earthbent.
      d. Cast a Valgavoth from your hand.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      Steam

    3.   Enter the actual results you’re experiencing
      

      The game will flash "WARNING: Please take a different action or the game will end in…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Won't load

    At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.

    3 votes

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  13. Unable to join event

    Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4

    After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.

    I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Pick 2 TMNT draft

    Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards

    I use iPad to play

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Can't find match and match results not recorded

    Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Client not pairing for matches

    The PC version of Arena is not pairing matches. I have attached the log to assist with any issues. Clearly, this directly impacts gameplay.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Tutorial on every time I open the app and no autofill password

    Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android

    3 votes

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  19. App crashes on startup (Android)

    Steps to reproduce:
    - open the app

    Platform: Android 16

    Expected result: there's a loading screen then the landing page opens

    Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes

    3 votes

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  20. Please give us a free mulligan for "silly" events

    This week's MWM is Golden Pack sealed, which is described by Arena as a "silly" format. Please give us a free mulligan for these casual formats. Brawl has a free mulligan, and this format is even more casual than Brawl! I witnessed multiple games in this MWM where one player just had to scoop because of not enough lands.

    3 votes

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MTG Arena Bugs & Product Suggestions

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