MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10222 results found
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gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Bug allowed game advantage
Opponent I played against had cast zombify at turn 3, no mana ramp or bonus effects, etc. for extra mana whatsoever. This was a Standard Play game, after he cast also was accompanied by 2 more zombify cards in their hand. Anyone else encounter this bug/hack?
1 vote -
Subject: Game Crashing When Launching or Opening Booster Packs
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the game very unstable and difficult to play.
I’ve tried restarting both the game and my PC, but the problem still occurs. Please look into this issue when possible.
Thank you for your time and support.
Best regards,
k1r1t0br#43690
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the game very…
1 vote -
Last time, each update, is corrupted
Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.
Please, fixed basically.
1 vote -
I cannot add a fourth copy of a card to my sideboard
This bug has continued to be a major problem when I'm trying to rank up via Best of three. I have been wary of joining any competitive even due to this issue. Please fix this has been going on for over a month.
1 vote -
"thunder magic" have bug
"thunder magic" have bug cant use cant cancel,
"I encountered a bug that prevented me from casting Thunder Magic or canceling it, which caused me to lose the game. Please return my gems."0 votes -
Arena Numbers and text Not displaying correctly
As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event i was playing in? Do i have to make another post asking for a refund in the event? I should have played a game that i didnt pay gems for to test the bug but it was just the default option.
As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event…
1 vote -
Prishe's Wanderings card
I countered Prishe's Wanderings so an opponent doesnt seatch his library and still got +1/+1 counter.
I played on PC via Steam1 vote -
allegience
Ravnica Allegiance is misspelled in client. It is spelled "allegience."
1 vote -
1 vote
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0 invalid cards
Playing on PC.
I can't in queue with no invalid cards in decks.
These decks were previously valid, but now, red mark says " 0 invalid cards".-
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201038.png 1776 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201033.png 1775 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201026.png 1782 KB -
%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-07-11%20201016.png 1768 KB
1 vote -
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dispelling exhale mtg arena not able to pay 2
dispelling exhale mtg arena not able to pay 2 to not counter my spell
1 vote -
サイドボードが編集できない
7月11日より数日前のアプデ後からデッキのサイドボードが多すぎる扱いになって編集できなくなってます。
デッキはエラーのままだけど何故かランク戦には参加できる状態です。
この状況でランクを測るのは極めて理不尽な状態なので早く直して下さい。
1 vote -
Android lag makes game unplayable after recent update
Game is unplayable due to lag on Android. Start the game and it's a slow motion slide show. Already restarted everything is up to date.
1 vote -
sephiroth bug + Zodiark
I was in a brawl match and had just played Zodiark, Umbral God with Sephiroth fabled SOLDIER and another creature. I had 3 triggers from him. I then attacked with him sacking Zodriark but I did not get my 4th trigger. I have the capture logs
1 vote -
rigged matchmaking in normal games
Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and doesn't change despite the fact that this budget deck I use has like a 15% winrate in 20 games lolPlaying a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
The game matches in a really bad way if you're not a youtuber/whale/person with influence.
A shameful system that passes time and…2 votes -
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel
Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15
2 votes -
Why Mobile Shopping is Overtaking Traditional Retail
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or m-commerce has been growing at an unprecedented level. There are some factors behind such growth:
● Convenience and Accessibility: Mobile shopping enables consumers to shop and buy products anywhere, anytime, without the need to go to a physical store.
● Secure Payment Methods: The presence of secure mobile payment options, like digital wallets and one-click payments, has encouraged consumers to become more confident with mobile shopping.
● Personalized Experience: E-commerce websites utilize data analytics and artificial intelligence (AI) to provide personalized product recommendations, making the user experience even better.
● Integration with Social Media: Instagram, Facebook, and TikTok have all incorporated shopping functionality, enabling users to find and buy products from within their social feed.
Why Mobile Shopping is Taking Over Traditional Retail
1. Change in Consumer Behavior
Contemporary consumers want fast, easy, and hassle-free shopping experiences. Mobile shopping fulfills this need by providing immediate access to merchandise, reviews, and customer service. The effort of travel and standing in lines involved in traditional retail makes it difficult to compete with the instant nature of mobile commerce.
2. The Power of Digital Marketing
Companies that spend money on online marketing services can successfully target mobile shoppers. Mobile advertising, email marketing, and social media marketing enable brands to connect with prospects and generate revenue. Using mobile-friendly marketing approaches is critical in order to reach the increasing number of mobile consumers.
3. The Role of SMS Marketing
SMS marketing Dubai has also become a robust medium for reaching mobile consumers. With high rates of opening and instant delivery, SMS campaigns enable companies to deliver personalized offers, order status updates, and reminders to customers' phones. Direct communication boosts engagement and conversion.
4. Better Mobile Shopping Experience
Mobile shopping platforms have evolved to provide an immersive and user-friendly experience. Features such as augmented reality (AR) for virtual try-ons, chatbot assistance, and voice search capabilities make mobile shopping more interactive and efficient compared to traditional retail.
5. Faster and Smarter Payment Solutions
Mobile wallets, QR code payments, and cryptocurrency payment options streamline the checkout process, lowering cart abandonment rates. These next-generation payment solutions provide a degree of security and convenience that is impossible with traditional cash or card payments.
6. Cost Efficiency for Businesses
Having an online shop tends to be less expensive compared to having a physical store. Companies can forego paying rent, electricity, and personnel expenses but still access customers worldwide via mobile commerce. Brands can further optimize their online visibility and profitability by investing in digital marketing services.
How Businesses Can Adopt the Mobile Shopping Trend
To remain competitive in the retail market, companies need to adopt mobile shopping trends and streamline their strategies:
● Optimize Websites for Mobile: Make e-commerce websites mobile-optimized, with quick loading, simple navigation, and responsive designs.
● Leverage SMS Marketing Dubai: Utilize SMS campaigns to drive special offers, send personalized suggestions, and keep customers active.
● Invest in Digital Marketing Services: Apply targeted advertising, SEO, and content marketing techniques to entice mobile shoppers.
● Improve User Experience: Add AI-driven chatbots, AR devices, and pay-by-click mechanisms to make shopping easier.
● Apply Social Commerce: Sell directly using social media apps by adding features to shop within Instagram, Facebook, and TikTok.
Conclusion
Mobile shopping is revolutionizing the retail sector with unparalleled convenience, speed, and personalization. With consumer trends increasingly moving towards digital experiences, companies need to evolve by adopting efficient marketing methods like SMS marketing and digital marketing services in Dubai. By embracing mobile commerce and fine-tuning the shopping experience, brands can maintain a competitive edge and achieve long-term success in the digital economy.
Over the past few years, mobile shopping has quickly surpassed conventional retail, revolutionizing the nature of consumer purchase and consumption of goods and services. The ease, expediency, and one-on-one experience provided by mobile commerce have elevated it to become the go-to method for millions of customers across the globe. With the emergence of cutting-edge technologies, mobile shopping is set to dominate even further, revolutionizing the face of retail. Companies that utilize good digital marketing practices, including SMS marketing Dubai and digital marketing services, can become the industry leaders in this dynamic market.
The Rise of Mobile Shopping
Mobile shopping or…
1 vote -
game abruptly ended, recorded as loss
ranked draft match, first "loading" screen appeared then ended abruptly, back to main screen. game recorded as loss. i did not concede.
3 votes -
Full art lands
Hello, I purchased full art mountains in the shop for gold (LCI290) but I can't find them in my collection even by pressing the > arrow button, as if that art does not even exist. This happens for all lands and the only one that I can use as full art is the one I set as Default immediately after purchasing (MID272). Is this a common issue? I would like to use the full art lands that I spent my in game currency to acquire.
4 votes
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