MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9642 results found
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First strike + Deathtouch
Deathtouch not coming into effect after both strikes, activates after first of two strikes leaving it alive.
5 votes -
Direct Challenge Brawl Broke
Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.
38 votes -
Launcher gets stuck at "Checking for active matches", eventually disconnects from server, prevents me from playing
This needs to be fixed, as it is preventing me from playing a game I have paid actual money for. Please either fix the issue, or refund me the money I have spent on this game. I have paypal records that have the exact amount I have spent. I am baffled as to why it is "checking for active matches" right as I try to launch the game. I have uninstalled and reinstalled, with no effect.
12 votes -
Mossbeard Ancient
During the draft, I cast Mossbeard Ancient but didn't gain life, which made me lost the game.
5 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
76 votes -
App won’t load on my iphone
After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.
15 votes -
Client Crashed / Wouldn't Rejoin Match
Client crashed mid-game in a premier draft event. Restarted the client, it booted up, and then was stuck on the "Waiting for Opponent" screen for 5 minutes before having to quit and restart the client only to receive a game loss.
8 votes -
Server loss connection
Server loss connection
I lost two Premier Draft games due to server connection issues and related bizarre visual bugs (see screenshot attached of me not being able to cast a spell while the time counter keeps going down).
I attached the logs of these games, and I would like to be refunded my Premier Draft entry.
9 votes -
BUG: Muldrotha: evoke doesn’t count as creature cast from GY
I played against a Muldrotha deck in historic brawl. With Muldrotha on the board, my opponent was able to evoke a mulldrifter from the graveyard multiple times in the same turn. This happened multiple times. Sometimes, opponent would evoke once or twice then cast a different creature. In a single turn later in the game, opponent evoked the mulldrifter from the graveyard 4 times.
I assume this is a bug abusing the alternate cast mode of mulldrifter to circumvent the game seeing it as casting a creature.
7 votes -
no name and stats on cards after update
no name and stats on cards after update
6 votes -
checking for active matches bug
https://mtgarena-support.wizards.com/hc/en-us/requests/2499745
issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.
14 votes -
missing mastery pass mythic card reward streets of new capenna
For the past several levels of the Streets of New Capenna mastery pass the mythic card rewards are not showing up for me. I am not getting them. I have lost out on at least 4 mythic cards because of this.
9 votes -
Futurist Spellthief
Good Evening,
I joined a chromatic cube draft and drafted Futurist Spellthief, playing them in my deck. When I played them in my game there was no enters the battlefield trigger. This was quite frustrating as I had planned my game around it's etb ability, and I subsequently lost the game.
10 votes -
Ban ALL Infinite Combos
Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.
Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…
14 votes -
System stucked on "Checking for active matches"
System stucked in this way for days
9 votes -
Turn Timer
Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.
Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.
Suggestion: 1st reduce the turn timer by…
36 votes -
Daily rewards not showing progress
After playing a direct challenge with ppl in my friends list, the daily rewards no longer show progress.
15 votes -
Unable to join Event
All modes give me a message of unable to join event.
38 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
7 votes -
Land won't tap to generate mana
The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.
9 votes
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