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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10142 results found

  1. Não recebi a recompensa total do atual nível de maestria conquistado hoje, no caso nv 34.

    Goastaria de relatar o erro na recompensa de premiação do passe de maestria atual nv. 34.
    Consta como recebido mas o booster não caiu!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Unable to play the match while the opponent can

    I started the match and couldn't play the match at all, while the opponent was able to play normally, literally couldn't cast spells. I don't know whether it was an exploit by the opponent or a bug but regardless it's an egregious occurrence

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Sparky wont go away

    Sparky came back about a 2 updates ago and it wont go away and there is no option to turn it off. I completed the tutorials years ago, there is no reason for this feature to turn itself back on.

    2 votes

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  4. HEXPROOF not working crystal barricade vs quandary

    In my case, hexproof given by crystal barricade was not working against "something" quandary, the enchantement with the ability that reads "an opponent playing a spell must discard a card or lose 5 life".
    This ability should not be able to target me, am I right ?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. My cards are below the life counter

    My cards have been below the life counter. I tried to reinstall and it stills does the same thing. This started happening after the latest patch.

    5 votes

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  6. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Hand glitch

    With the last update/patch, your hand is halfway hidden at the bottom instead of how it is normally visible

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Vanquish the Week not functioning correctly

    I just completed a Midweek Magic event, but it didn't count towards the achievement.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  9. Cards Visual Bug

    After the new update, there is a visual bug where cards are not fully displayed properly. They are lower than usual - can't see whether a card is an instant, creature, etc. And it is overlapping with the health icon.

    5 votes

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  10. BUG - game crashes when selecting deck in color challenge

    1.   Give us the steps to reproduce the bug
      

      navigate to "Color Challenge" event
      select blue challenge (with all 5 challenges complete)
      click on the deck above the play button that says "aerial domination"
      this triggers an infinite load screen.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC - Steam

    3.   Enter the actual results you’re experiencing
      

      loading screen "Waiting for the Server" that never loads and bricks the game

    4.   Enter the expected results of the feature
      

      not sure, I thought maybe there were other blue decks I could choose from or something.

    5.   Add any relevant screenshots/videos
      
    6.   If
    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Etali And Tom triggers do not happen most of the time

    Etali exile triggers do not happen in brawl. It will exile but not let me choose anything so i have to choose resolve. Tom Bom saga triggers also work 1/3 of the time

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Arena freezing on MacOS

    Arena freezing on MacOS at load screen. Usually crashes at "Requesting Format Data" - if I get past that, then it crashes and gives an "unable to get collection" error. I've done a thorough uninstall / reinstall and even went so far as to reset my Mac to factory settings - problem persists. And, just for added fun, the first time I tried to submit this report this website sent me to a 404 after I clicked "Post Idea." Super cool.
    Please fix.

    3 votes

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  13. Brackets for brawl

    It would be nice to have brackets for brawl. I like to make fun theme decks, and then I'm playing against people who are throwing out game changers every match and hitting me with 1000 triggered actions I can't keep up with, and I'M getting roped trying to respond.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Arachnophobia Mode

    Arachnophobic since 1997.
    Love Magic. The few spiders that have been printed I could manage but the current login screen gives me anxiety and I won't play the game anymore. Other games do a arachnophobia modes and I love it. Please consider.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Sudden Draw

    my opponent out tricked me and had the clear victory and as he swung his winning strike the screen said draw

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Bug with Discover 5 Trumpeting Carnosaur.

    Bug with Discover 5 Trumpeting Carnosaur. Hard cast trumpeting carnosaur and it discovers 5- discovers a bitter reunion. I try to cast it but it asks me to pay the mana cost. Isn't this counter intuitive of what discover 5 is? To move forward with the game I declined to cast it, but this seems like a wasted opportunity or bug.

    I am on PC.

    4 votes

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  17. card combo broken

    I just witnessed a card combo that malfunctioned. Sazh's Chocobo gets a +1/+1 counter every time you play a land. Ordeal of Nylea gives the creature +1/+1 whenever it attacks and is sacrificed when the creature has 3 or more +1/+1 counters on it. The chocobo had 7 counters and the Ordeal of Nylea stayed in play. It didn't go away until the chocobo had 9 counters on it. It doesn't say the counters have to be from Ordeal of Nylea. It just says 3 counters. Please fix.

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  18. Unable to sideboard in game 3 on mobile

    In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…

    50 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  19. For the love of god, turn off that voice!

    Please, turn off the Bot voice on the main page! It is so annoying to hear her speech repeatedly !

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Inspect Deck Button

    The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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