MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2779 results found
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season rank
I logged in yesterday after 1400 hours CDT, and my new rank for the start of the season was Gold 4. I played last night, and I was making progress in Gold rankings. However, I logged in this morning, and I played a couple of games, with me being at Gold 2. I just logged in again now (1745 hours CDT), and I got a second season reward with blank packs, followed by a de-ranking all the way down to Silver 4. What happened?
20 votes -
Season Reset Bug
I got my season reward and re-rank yesterday. Then today. I got another reward and re-rank. So I ended up going from Mythic all the way down to Silver Tier 1.
23 votes -
End of Season Rewards Not Being Received After Opening Packs
Hello, today I received my Mythic rewards for the June ranked constructed bug that occurred earlier this month with 10 packs plus gold and two card sleeves. When I tried to open the 10 packs (generic blue covers with the logo), none of the packs displayed any cards. I'm seeing others on here having the same/similar issues. Was there another bug with the ranking system this month?
19 votes -
Ranked Rewards to compensate for last month's Ranked Rewards are also bugged
I was affected by the rank reset bug last month, where my rank was immediately reset for July and I got some bugged rewards and had myself kicked down to Silver. I understand this was a widespread bug and that we were to get mythic rewards this month to compensate. I got a message notifying me that I was getting these rewards but then when I opened it was the same bugged stuff from the beginning of the season (including 10 packs with no cards). Also, my rank hasn't reset.
17 votes -
Windcrag siege bug causing game losses
When casting windcrag siege, I cannot do anything and then the game times me out. Before, when timed out, the game would auto-pick a mode. Now it's just going straight to game loss.
15 votes -
windcrag siege is not working...I am unable to choose an option when casting it
Windcrag Siege is not working. When I cast it, it is not allowing me to choose between the two effects.
15 votes -
Windcrag Seige not working
Windcrag Seige card not working, when played you cannot select either Mardu or Jeskai leaving you to timeout on your turn
14 votes -
"Loot" does not place the cards at the bottom of the library.
I'm trying to play Green Loot in Brawl games, and every time I try to use its active effect, it doesn't send the cards to the bottom of the library. I've read the effect several times, and it doesn't mention anything about leaving them on top; I assume it's a bug, since it has happened to me in multiple games.
12 votes -
Third riddle (wind) does not give a reward and no follow up mail is sent in game
Hello - I was doing today's riddle promotion and when I did the third riddle (code: wind) it hung. When it stopped hanging it took me back to the store with nothing to claim. I tried to re-enter and it says it was already redeemed but nothing new is in my library and no follow up mail was received like the previous 2 riddles.
13 votes -
Brawl, companion is unavaliable/isn't inthe companion zone.
simple problem, my deck has the companion and meets the requirments, but the companion isn't in the companion zone nor is it in the deck itself.
16 votes -
Companion not works in the Brawl
I have companion- legal deck in Brawl.
when i enter the match companion not shows up in it.
Neither it appear in my command zone.
please.
fix it.15 votes -
Barrensteppe Siege Abzan trigger doesn't resolve
Once the Barrensteppe Siege is on the battlefield, and you get to the beginning of your end step, and the Abzan trigger goes to resolve (regardless of how many instances are in play) they don't resolve. You don't get +1/+1 counters on any of your creatures on the battlefield. The game moves on as if it resolved, and you lose out on the effect. Womp womp.
I haven't tried it with the Mardu selection (yet), but looking at the posts that came up when submitting this bug, it appears that it doesn't.
21 votes -
Windcrag siege does not let you pick option and runs your timeouts
When you play the windcrag siege your able to pick two different options. Game does not allow you to pick any and uses timeouts .lost a couple of ranked matches because of this. Thank you for your attention to this issue. Nydeadhead#69969
14 votes -
Modal spell not working
I’ve tried playing a modal spell multiple times on iOS and Arena won’t let me pick the mode. It’s happened multiple times with the Siege enchantments, I’ve played both Frostcliff and Glacierwood Siege, and the game wouldn’t register me touching a mode. It exhausted all my built up timers and put the enchantment onto the battlefield without my chosen mode
14 votes -
漆黒洞穴の包囲などのモード選択型エンチャントを出すとゲーム進行不能になる
iPhone12環境
2026/08/11アップデート後、漆黒洞穴の包囲や降霜断崖の包囲などのモード選択型エンチャントを唱えるとモード選択画面で選択ができない状態でゲームが進行不能になり、タイムアウトもしくは設定からの降参以外ができなくなる。
13 votes -
Game Length to "count" as a game in Timeless
Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.
12 votes -
The Hobbit riddle bug skips to 8th riddle
I answered the first 4 riddles correctly but didn't notice it skipped to the eighth riddle. When I answered the eighth riddle it then opened up the final riddle, but I am missing 5, 6 and 7.
9 votes -
Three riddle code
I've tried to redeem a code of the three riddle code and it won't give me my rewards
10 votes -
Davriel, Soul Broker in Japanese Bug
When playing in Japanese, I could not see Davriel's offers and Davriel's conditions
15 votes -
Hobbit Welcome Deck Duels Bug
Wins in the Hobbit Welcome Deck Event are not granting the promised card rewards. Clicking Claim button returns to home page instead of giving rewards. This bug is consistent on PC Steam version.
10 votes
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