MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2743 results found
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'First' tag on already owned cards visual bug
I did a Strixhaven draft the other week, and drafted the card Pick your poison. When I opened a Strixhaven boster subsequently, it showed the card and said it was my first. Today Iopened another booster, it again showed thae card as my first. Checking my collection now shows 4 copies. This is clearly not a general issue as other cards don't show as my first, but I don't know if any other cards do the same, so not sure if cards are still showing as first even though there already four in my collection.
8 votes -
Preorder bundle not sent after purchase
I purchased a preorder bundle for Strixhaven. No packs or items were sent to my account packs page. Credit card confirms purchase on Xsolla LA CA
9 votes -
When deck creating, I can’t filter through rarity. Just card type since the most recent update
When deck creating, I can’t filter through rarity. Just card type since the most recent update on IOS. I can highlight the rarity but when I press ok, nothing happens. It stays on the search screen.
9 votes -
Jump into Marvel cannot pick the second pack after rejoin
I was trying to search for the typical card description of my pack 1 before I chose the pack 2 in the Jump into Marvel event, so I left the event and searched the card in my collection. But when I tried to rejoin the event, I could not correctly start my play after I chose pack 2. I cannot even drop the event to start a new one. Seems the event says goodbye to me :(
Step to reproduce:
1. Pay 1000 gold to join event
2. Pick pack 1
3. Click "Deck" on top to exit event
4.…7 votes -
Rank error bug further bugs
I was part of the rank error bug. I got the notice with the 'claim' button. When I selected claim, it displayed i think '10' 'packs' (only one actually showed on the screen, and it was the default blue color). When I clicked on it, the game froze. I had no choice but to reload. When I came back, there was no way to tell what the reward was. Im not even sure it actually applied. This is the same thing that happened when the reward 'broke' the first time too...
8 votes -
Bug booster
There is a bug when opening booster packs: after interacting with the booster image, the sequence of images revealing the cards does not appear (this is shown in the video). Additionally, when I check my library to see if I have received new cards, nothing shows up.
7 votes -
Season reward not received
Season just finished and I received only half of the rewards (1 booster instead of 2).
8 votes -
I can't buy gems (get a problem with with paypal)
I want to buy some gems, and connect to the paypal window, but after entering my email address and my password, the window stay blank...(white), I don't see the payment page.
11 votes -
No rewards for winning, ranking not updating
Not getting rewards for winning, win count not increasing, ranking not changing after wins when I am in mythic.
And now have spark rank.
Nice to know when you are in the top 1500 mythic and you win games you dont actually increase rank due to a bug, then have to struggle for 40 minutes to figure out on which page redirect you need raise a bug, probably only to get a new common card skin for the issue, rather than the 20 play points you would have gotten along with all teh other rewards the 10 wins would have…15 votes -
Marvel Jump in cards not showing in deck builder
I have played multiple rounds of Marvel Jump in. I have selected multiple decks, but when I go to deck builder I can't find the cards from the deck I was using. An example is I chose the Thor deck, but when I search for Thor it only shows up if I filter by “Not Collected”. There are a couple of cards that appear to be missing. When building a deck, I kept the format open, so it wasn't a format issue.
7 votes -
Missing cards after 3/31/2026 update
I am no longer seeing the Odyssey printing of the card Entomb in my collection after the 3/31 update today and the client is giving an error message "This deck contains cards not legal in this format. Invalid cards have been removed from your deck." after opening the deck from the Decks screen. The TLE version is still showing as available to craft.
7 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
13 votes -
Sideboarding bug
While playing best of three alchemy games, during sideboarding I’m only able to add cards from my sideboard to my deck but not remove cards. I’m playing on iOS mobile device
10 votes -
Can’t play brawl
I can’t play brawl because it is stuck on the waiting for my opponent screen
8 votes -
Correction Needed: Major Oracle Text Errors in the Korean Localization(1/3)
I am posting a detailed list of about 100 translation errors currently present in the Korean version of the game.
I had already submitted these exact corrections a few years ago, but unfortunately, they still remain unaddressed in the client. Since these errors involve core rule interactions and card abilities, they actively disrupt gameplay and cause unnecessary disputes during matches. They must be corrected.
It is divided into three articles due to the limit of the number of letters.
Please check this linkI have organized the issues below to make them as easy…
11 votes -
ALGORITHM NEEDS TO GO AWAY
GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.
12 votes -
Edit screen will not load
I've tried several times to edit a deck and it will not load. Just sits in waiting for server mode.
8 votes -
Deck builder is almost useless right now
Please fix the bugs with the deck builder. The filters are bugged, you cannot go back if you try to use them. And some decks cannot be even opened for editing, you are met with a waiting for the server loop. Not being able to edit decks or create new decks is a major limitation. I can't imagine what new players without personalized decks are going through right now. What is the point of playing if you can't make your own deck?
8 votes -
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
14 votes -
Magic Arena, can't log in
after my last match today i simply wasn't able to connect to the game again, i get "Unable to login authentication failed for ********: Timeout"i tried reinstalling the game and some other trobuble shooting but nothing seems to work
9 votes
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