MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2782 results found
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10 votes
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Unable to claim previous season's mastery orbs
I am unable to access the previous season's mastery orbs to spend.
Click Mastery tab
'Previous Mastery' button disappears9 votes -
Barrenstep Seige
Game freezes when attempting to play barrenstep seige. Won’t allow selection. Happened three times and could not fix-reset, delete game, reload game, rebuild, etc. Tried again playing against bot-same thing.
8 votes -
update not updating
i have not been able to update the game at all the start of the day today Monday the 10th. i've checked verything... it gets to about 40 megabytes says that error updating check connection. connections been fine. checked everything that could be causing issues and nothing. did a uninstall and reinstall to see if it was the program itself and not that still not downloading the full update. its gotten to about 500 and something megabytes total and seems to refuse to go any further then that. i have no idea whats causing it or why. it did a…
9 votes -
Rank Season ERROR
Hi, I received some x10 Boosterpacks due to this seasonal rankings error, but I can't open them. I press the button to open them, and they just glitch. It's like they gave me boosterpacks with air inside. What can I do to get my rewards?
13 votes -
bug
every time i cast Wintercrag Seige and have to select Mardu or Jeskel, the game freezes and i have to conceded the game/match. i can't make a selection. i can go between views but i cannot select Mardu or Jeskel.
10 votes -
Issues with client functionality
When trying to cast hollowmurk seige on android, the selection screen does not allow you to choose sultai or abzan. It then runs your timer out and then skips the rest of your turn from there even if its in first main phase. Happened during the hobbit update because was working before then.
10 votes -
Take alchemy cards out of brawl
For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.
15 votes -
No update in app store
App asks for an update, yet there is no update available in the app store. IPhone 16
15 votes -
Fullscreen issue
I know you know the issue, can we please fix it I would play arena so much more if I could play on my main monitor, but NOOOOO since I have an ultra wide 3440x1440p I can not play on this monitor in full screen. If I do it just leaves full screen whenver i join qeue or connect to a game. I have seen its been an issue for everyone forever now can we please just fix it. Please
https://www.reddit.com/r/MagicArena/comments/1jhubn6/please_upvote_this_fullscreen_on_ultrawide/
https://mtgarena-support.wizards.com/hc/en-us/articles/360038694451-Display-Issues
none of these worked pleaseeee just wanna play on my 3440 main monitor in full screen
10 votes -
Cannot edit decks
When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.
11 votes -
Phantom Premier Draft bug
My account is currently locked from today's special phantom draft. At first I was able to draft without issue and started playing, but at some point I had a disconnect issue with my network. Afterwards, I haven't been able to join the event since, and the event appears with a “Start” button, as if I never drafted. The message I get when clicking is “NETWORK ERROR Unable to join event. Please try again later.”
14 votes -
Jump-In Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.
12 votes -
It says need to update in IOS but app Store doesn’t have an update
The new update is not available in Apple Store ios
14 votes -
Unable to load iOS app
The game says an update is required but there is no update available on the iOS App Store.
14 votes -
Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck
Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.…12 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
12 votes -
June
Got 10 weird packs for June rewards, opened one and got an error.... Then the packs disappeared!
12 votes -
Oin the brave Translation Bug
Hi sorry if I post it here but I thought it is the quicker way: the card Oin the brave has a big mistranslation in the italian version where “haste” has been replaced by “vigilance” (rapidità/cautela).
The physical version of the card as well as online oracle text is wrong.
9 votes -
今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る
下記手順で再現(友人から代理報告であり、自環境でも再現)
1.添付したリストのデッキをインポート
2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まないただし、2の前にデッキ選択中にフォーマット変更しておくと、
デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです11 votes
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