MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3187 results found
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Give me my money back
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…
4 votes -
Spark
MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!
6 votes -
否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている
否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない
4 votes -
Play 3 cars then game uses my timeouts as though i am not playing.
I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.
4 votes -
cant sacrifice map token
When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.
4 votes -
4 votes
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MTG Arena
Using mobile platform on an android phone with up to date client. Game freezes during bot matches. It happens always during the bot's turn. It will look like Sparky is trying to make a decision, but will never advance. I have waited until the app times out and restarts. I have not tried to replicate this on PC so I do not know if it is mobile only.
4 votes -
midweek magic get 3 wins but only 1 prize
Played to 3 wins on Midweek event. Only got 1 prize. Never got another rare or cosmetic card. Win count won't go past 1 win.
4 votes -
Can't remove obnoxious tutorial faerie
Recently re awakened the annoying little tutorial faerie after having played without it's presence for months. Now it pops up and annoys me every time I go to switch decks or edit my decks and no matter what I do it won't go away! I've gone to settings, I've replayed the tutorial and hit skip tutorial, I've gone to account preferences and looked but can find no way of turning it off and it's really starting to grind on me to the point that I'm shouting at my phone for it to STFU and go away! Please for the love…
5 votes -
Force of Negation--banned or not? Where did the good art go? And my wildcards
My Force of Negations got taken out of my Historic Deck, and I got a notice saying that it was banned in Historic. I thought it just got unbanned in February? When I searched for them the versions I had are gone! No refund for my wildcards. The only version to craft now is the ATLA version which has straight-up terrible art. Is it banned or not? If so, can we have a refund for our wildcards? Thanks :)
4 votes -
13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand
13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand land screwed/flooded, stuck at 3 lands until turn 5. So basically 14/15 games lands are messed. That's pretty high.
4 votes -
5 votes
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Time extension and auto concede happening during opponent's turn while waiting on their action to resolve on android
Turn auto concede off during opponents turn qnd make it only available during one's own turn
4 votes -
Text display issues
Cards not displaying text properly.
5 votes -
Recurring bug
There is a recurring bug which stops the duel and takes as if the resolution of the effect is pending by my initiative and then makes me lose by inactivity when I can't interact with it
5 votes -
Game freezing
I was going to post a complaint about how the game is STILL freezing...DAYS later...but then I saw about a million other complaints that you seemingly ignore. Public opinion about your **** game is dropping like a stone. At least I didn't lose entry fees like half the players in these complaints who relied on you to do your job. Ouch...
5 votes -
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss
5 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
2 votes -
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
6 votes -
freeze
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。
5 votes
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