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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9629 results found

  1. Patriar's Humiliation

    I'm sending you the pictures. I cast Patriarcs Humiliation on this guy's commander. The effects are Supposed to be perpetual. But they we're not! By the way your guys response AND this type system you have going on is absolutely Awful!! I mean are yout aactually TRYING to make it where ppeople donto want to respond and report bugs and or cheating i mean are you really that llazy and unprofessional!? Come on guys!!

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Unable to cast Primevals' Glorious Rebirth

    BUG: unable to cast Primevals' Glorious Rebirth
    Platform: PC (Steam)

    During a game of Brawl, my opponent cast Fell the Mighty, destroying his commander (The First Sliver), my commander (Jodah, the Unifier), and each of my other creatures. I chose to allow my commander to remain in my graveyard instead of moving him to the command zone. On my follow up turn, however, I was unable to cast Primeval's Glorious Rebirth despite having appropriate mana available to do so.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Please stop matching me with hard counters to the decks I build

    Look I know you all are in the favor of balance, but it’s noticeable that most matches end up in a pair where one deck will be a hard counter to the other, for example, if I play a deck that relies on creature combat damage, and I’m paired against a token deck or a deck with heavy removal, then what is the point of building specifics if I can’t get a fair match? I know as a player I’m not the only one to expirience this issue.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Dark Depths Trigger & Consign to Memory

    I encountered an issue with Dark Depths while playing on Arena. Here is the detailed sequence:

    The opponent has Dark Depths on the battlefield with ice counters.

    The opponent activates Vampire Hexmage → removes all counters from Dark Depths.

    The Dark Depths trigger is generated (“sacrifice → create Marit Lage”).

    I cast Consign to Memory targeting the trigger.

    The trigger is successfully neutralized → the stack resolves, no token is created.

    The opponent taps Dark Depths for mana and creates a 20/20 Marit Lage (they could tap for mana because they had Urborg).

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Hallowed fountain not being recognized as standard only in historic.

    Hello, I tried making a standard deck using the card hallowed fountain. It is not being recognized as a standard card. I have tried to uninstall the app, reinstall the app and hard. Reset my iPad nine and my iPhone 16 but the problem remains.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. game is dogshit

    Your game is rigged and dogshit and you should all get cancer for it. The amount of cheating in this game where opponent top decks every card and gets every specific counter for a scenario in odd niche scenarios would be unbelievable in any other format. I hope every employee "working" here, I say that because I doubt they are, would get cancer. Clearly you fat ******* retards have no idea how to balance your own game in pursuit of every neckbeard's money. YOu should be ashamed and I hope you all kill yourselves.

    2 votes

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  7. ratadrabik doesnt remove legendary tag from nazgul

    There is a bug where ratadrabik in brawl does not remove legendary from the tokens of nazgul he creates. A lot of players are exploiting this, please fix.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Set Completionist II achievement not given when getting x4 of an Alchemy Set.

    Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.

    15 votes

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  9. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics

    5 votes

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  10. Fleem Cosmetic

    Another Fleem post (voting for a similar idea does not seem adequate). I purchased the Mastery Pass prior to the deadline and received no Fleem cosmetics.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Timeout on login

    Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.

    8 votes

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  12. renewal egg empty

    Renewal egg empty on EOE release day. Click and ...zippo

    6 votes

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    2 comments  ·  Store  ·  Admin →
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  13. Missing Edge of Eternities packs

    Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.

    7 votes

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  14. Servers down during EoE release

    Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.

    I'd like a refund for the event please (1500 gems).

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Sealed event disappeared

    I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Authentication failure

    Received Authentication failure while trying to start game on Android mobile

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cavern of souls not working with Fenrir

    While selecting Saga as creature type, the game don't let you cast sagas (Fenrir) with cavern.
    Is this a bug or something?

    1 vote

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Question à WoC et à la communauté

    Bonjour,

    je souhaiterai savoir pourquoi la participation au Classement n'est pas payante?

    Car quand on constate comment l'algorithme du jeux est programmé pour éviter toute progression dans le classement en faisant perdre des partie de façon plus que douteuse en manipulant la pioche pour les joueurs qui n'ont jamais donner un seul dollar à cette entreprise mais qui arrive quand même à Drafter les meilleur deck gratuitement.

    Cela est ridicule, si cette entreprise ne veut pas que des "Free To Play" puisse accéder en haut du classement pour recvoir des récompenses gratuitement et identique à celles et ceux qui donnent…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Disconnect in every battle

    All started games in each mode or event closed after few seconds after begin and show "Wait for the server...". Bots fight dont work too! Bot just speak, but do nothing.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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