MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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Game not loading after a match, stuck in waiting for server loop
Hi, After each game I play (any event or match) the game becomes stuck. I hear the game running in the back ground but my screen is only showing the " waiting for server" screen. there is no way of continue and forced to put the cmd-Q. shut down the game. i am on a macbook air product. someone can help me ?
2 votes -
Adherent's Heirloom Bug
Adherent's Heirloom doesn't always seek a creature. Most common issue is the card doesn't seek a creature when you have the most prevalent creature type in your deck already on the field.
1 vote -
dollmakers shop no triggering
attacked with a rabbit token while unlocked dollmakers shop was on the board but the effect did not trigger and no token was made.
1 vote -
lightning, army of one
Lightning, Army of One triggered, Taii Wakeen, Perfect Shot was activated for 4, I cast Plasma Bolt for 2 targetting my opponent at 11 life, opponent has no abilities or effects or spells, goes from 11 to 3. I thought since I had priority and owned the actives, I would see more than 8 damage dealt. (2 dmg spell + 4 dmg taii x 2 = 12. yes, i know math multiplies 1st, but then why would i not be able to apply that to either or both in this instance due to active effect from Army of One and…
1 vote -
PLATINUM ANGEL NOT WORKING
Platinum angel was played by adversary from my graveyard. GAME ENDED ANYWAY. WTF MAN???
0 votes -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?1 vote -
Vincent Valentine's ability didn't trigger
I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger
1 vote -
cant log in and boycotting your products until issue is resolved
not buying none of your ****
1 vote -
Can cast 5 mana creature with 3 mana
Opponent was able to cast a 5 mana (five different types needed) silver creature with 3 mana
1 vote -
[BUG] Deafening Silence and Crashing Footfalls
Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.
1 vote -
Error Updating Data
Error Updating Data: Please check connection and try again.
Can't load the game. This message keeps appearing.
Fix??2 votes -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes -
Can't assign blockers
I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.
I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.
4 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
time out for token triggers
There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.
I have a proposed solution in your coding:
You should treat any trigger that is
-a duplicate
-repeated more than 10 times in a row with no interceding trigger
-stacks on top of such a trigger
-the 250 token limit has been reachedThen, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.
Give the players a "stop point" (i.e.- after how many triggers would…
3 votes -
card style
Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.
(Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)
1 vote -
Land
You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!
2 votes -
kavaero and voice of victory
i want to cast bitter triumph during my opponents turn but i cant. i have a kavaero that has copied a voice of victory in play. the bitter triumph is in exile because of the aven interruptor. i haven't cast any spells on my opponents turn.
2 votes -
nia, skysail storyteller
not sure if its a cheat or a bug but Mattyc420 was casting nia for it's transform cost, not playing it then transforming. According to comprehensive rules transform is an ability that is only available after the permanent is already on the battlefield and the cost cn not be paid for in any other zone.
1 vote -
Card Sleeves Do Not Apply
Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)
2 votes
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