MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13673 results found
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repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.7 votes -
Lazav, Familiar Stranger not triggering
I lost a game because of Lazav not getting correct triggers when crimes were commited.
1 vote -
Lord of the rings cards
I have had an issue with 3 cards in particular (palantir of orthanc, fire of orthanc, and the one ring)
Palantir of orthanc not scrying/ drawing cards
Palantir of orthanc not damaging players
Fire of orthanc destroying lands but not mana can still be used ( 4 lands -1 land = 4 mana using destroyed land type)
Fire of orthanc not destroying enchanted lands after land is destroyed
The one ring counters not increasing after spending the mana1 vote -
Bug
I started a premier OTJ draft and my first pick wasn’t the card I actually picked and then the second pick passed over me so I was picking a 3rd card during my 4th pass. It messed up my whole draft. Can I have my 1500 gems back please?
2 votes -
Return the favor
Attempted to use this card multiple times. It is non functional within the game. It does not copy it does not change targets. It is worthless.
2 votes -
no sound
as of the last update to arena (7/07/2022 ), I am losing sound while in a match. when I am at the main screen, the sound is fine. also, the sound is fine for anything else I use on the pc. I am running windows 8.1.
210 votes -
Kitesail Larcenist not working properly 11/27/23
Ranked MTG Arena Standard. I cast Kitesail Larcenist targeting my opponent's Coppercoat Vanguard and my Map token to turn them both into treasures. My opponent's creatures lost the +1/+0 and Ward 1 effects from Coppercoat Vanguard, but when I sacrificed my new treasure token to cast Knight-Errant of Eos, those affects once again applied to their creatures although the Coppercoat Vanguard was still a treasure with no abilities.
6 votes -
Auto pass but I had a play
Helping Hand and Recommission could not be played because I have no targets in my grave, but I have my creature turned into treasure. I should be able to sacrifice treasure and play cards from my hand, right? But instead, the game just passed my turn when I played Land... You can see the screenshots.
1 vote -
Bypass playing decks over 60 cards
Players should be able to select that they only want to play 60 card decks (if players don't care then this won't affect them). Too many 100+ card decks in the play queue. I rarely see 100+ card decks in ranked play.
2 votes -
Koma
When Koma is cast, it crashes the app (I’m using a 9th Gen iPad) and I cannot return to gameplay until the current games ‘times’ out. It happens every time and has been happening for the past 6 months or so. It looks like it’s an issue for many other users as well, so I have nothing more to add that hasn’t been brought up already.
3 votes -
After OTJ Patch limited MM rank frozen
After the latest patch my limited MM rank is not affected by the recent two premier OTJ events I participated in. It doesn't show up at all.
2 votes -
Temporary lockdown exiles all that glitters banishing light on Temporary all that glitters goes on his creature
Temporary lockdown exiles all my creatures and all that glitters
i then banishing light on Temporary
and all that glitters goes on his creature instead of graveyard or minehe doesn't have anything stating enchantment
2 votes -
Unable to select creature to attack/defend
Unable to select creature to attack/defend - during game event after recent update.
3 votes -
3 votes
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incubate
Incubate didn't properly populate a token, nearly lost a game because of it. I paid 2 mana to active and nothing appeared. Should have spawned a phyrexian token 2 +1/+1 counters on it. Playing on PC. Log attached. Happened beginning of turn 7.
2 votes -
Alaundo the seer
Alaundo the Seer's ability give the creatures he casts from exile with his ability haste until end of turn, although this has not been implemented on Arena currently. Can you please add this stat as it does change the game entirely by not being able to untap him with another creature whose ability is a tap to untap targets permanent as is supposed to be the case immediately upon casting in order to keep going. The lack of this ability has nerfed a would be awesome commander who needs every bit of help he can get.
7 votes -
Application automatically closes when entering match on iOS
In 1/3 of the matches I queue up for, the game boots me just after the “Ready” screen. This is only since the Karlov update.
4 votes -
Starter deck duel matchmaking is not working since 2 days ago (Last update)
This duel event is not working since last update 2 days ago. The matchmaking is counting the time properly but you don't get a game never.
I was waiting a couple of times more than 20 minutes with no success, but everyday before last update I just waited 10-20 seconds.
Please fix it.
3 votes -
arena skipped my priority
draft, late game, i keep that +3/+2 flash aura with reach, opp attacks with a creature with flying, arena goes straight to damage, couldnt cast my aura and get him. didnt get 1 for 0, wasted round by not casting anything. refund please and thank you.
Update: honestly the steps you make us go to report your slip ups is despicable.1 vote -
Rush of the dread bug
Playing on Android my opponent play Rush of the Dread selecting the option to take half of my life. I was on 17 life. I expected to lose 9 life. Instead I lost 18 life an lost the game. I can't post logs it seems from mobile. The game was played just before this post.
1 vote
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