MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13738 results found
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Crash
I've noticed the crashes are not random. When the shuffler decides I am on a loss streak if my opponant makes a mistake putting me in a winning position the game will crash. It won't allow you to reconnect until your times are run out so you lose the game. The amount of money you make from this you think you would fix the issues with the game rather than fixing games to frustrate players to try and make them spend more.
1 vote -
Unable to pay the convoke cost before the execution of an opponent's card activated ability
Unable to pay the convoke cost before an opponent's card ability was triggered.
I wanted to use Stoke the flames paying it with convoke before an opponent's ability was triggered. This ability killed one of my creatures and I was unable to play the instant before this happened.
1 vote -
Disconnect moving between APs on a mesh network
I have a mesh connection and find that MTGA struggles when I move around my home. Typically, I need to kill and restart the app for it to be able to reconnect and the app doesn't realise it's been disconnected.
1 vote -
Kithkin Billyrider Bug
Kithkin Billyrider was equiped with Kor Halberd, Mirran Banesplitter and Beamtown Beatstick. In combat it had 3 different hits, like it had tripple strike...
It ended up costing my game in draft event.1 vote -
Ratadrabik cloning Loran that didn't die
Was in a game today where the opponent tapped their Loran and it caused Ratadrabik to clone her as if she had died, and did not put Loran's ability on the stack. She didn't die. There are no artifacts or enchantments on the board to generate duplicates, nothing.
Opponent seemed to be aware this would happen, as he used it to kill a mana Myr like a killspell.
1 vote -
Mana F'd is a constant thing in this game.
Let's make this blow up guys!!! I have contacted support 600 times for the same "shadow ban" mana pulls.. even after taking there suggestion that my deck should be 50 percent my deck, which made it 10 times worse. When contacted all I get from them is we need more details. I have supplied every log along with screen shots of the board. Yet, they just close out the ticket and say they have the most "high-tech" algorithm on the market.
Post all of your horror stories and maybe well get a change or at least a class action.
1 vote -
1 vote
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You really need to do SOMETHING about your cr...py under-optimized animations!
I've reported multiple times about your under-optimized ultra-slow cr...py animations, but each time an update is made the problem GET WORSE!!
Games get literally FROZEN because of your STUPID animations!!
Moreover, if one gets a "winning chain", your timer keep trying to kick one out of the game BECAUSE of your STUPID CR...PY UNDER-OPTIMIZED ANIMATIONS!!
This is not a 3D shoot-them up! There is NO REASON for the game to having to freeze mid-game because of your STUPID CR...PY ANIMATIONS apart from some kind of bad programming practice!
Moreover, I've already pointed out that this game is full of USELESS…
3 votes -
Opponent would not time out
Opponent would not time out. Had to play for ten more minutes, after opponent played at a glacial pace and timed out when I had seventeen minutes left on the clock.
4 votes -
Cards being exiled instead of going to graveyard Ghoulish procession not working
Creatures going Exile instead of Graveyard....Ghoulish Procession not triggering...Cards that should spawn decayed zombie (Hobbling Zombie) not spawning decayed zombie card!!!!! Come on guys lots of reports about this and the Exile bug BS PLEASE FIX IT
1 vote -
Eternal Wanderer can be attacked by multiple creatures
Eternal Wandere can be attacked by multiple creatures in one turn, if a token enters the battlefield tapped and attacking.
E.g. with Adeline, Resplendent CatharPhoto could not be attached since its a png...
This should not be possible due to her passive and should thus be fixed.
1 vote -
Way too many hackers
There are way too many hackers in the game. I have played 3 events in a row now where I only got to play a single game out of all 3 events due to hackers. Something has to be done about this, or people need to start getting refunded for this.
2 votes -
march of wretch
march of wretch sorrow not doing extra damage for exiled cards
2 votes -
can't press blue mana on mobile
While playing mobile on a Galaxy A50 phone I realized that when using Sarkhan, Fireblood's ability "add two mana in any combination of colors, spend this mana only to cast dragon spells" the preview of the ability covers up the blue mana in the mana wheel. Any attempt to press view instead hits the arrow bringing the ability from hidden to shown. full screening the ability reveals the entire wheel but you cannot press anything on it. I just lost a game due to this bug, and spent my timeouts trying to find anyway to use the ability to generate…
3 votes -
Bug MTGA Mobile - Phone gets hot
With the new version of mtga mobile my iPhone is getting insanely hot while playing.
iOS version: 16.1.1
5 votes -
Restoration of Eiganjo
I exiled an opponents Kami of Transience from their graveyard. Next turn they reached second step of restoration of Eiganjo and were able to bring their Kami back even though it had been exiled by my Graveyard Trespasser. I am playing on IPhone.
4 votes -
goblin charbelcher
i drafted goblin chalbercher and used it, all 3 games i played, it never allowes me to put it under my deck at ANY ORDER, it just randomly puts it there
4 votes -
Lagomos
Had Lagomos and Queen Allenal on the board and when the Lagomos token sacrifices at EOT the soldier from Allenal also gets sacrificed. Queen Allenal says nothing about the soldier gaining the traits of the Lagomos token. Please advise if I am missing something. This likely cost me at least one match.
5 votes -
『面晶体の掘削者、ザダ』1体のみ対象にで『二人組の叩き伏せ』唱えた際にコピーされない
『面晶体の掘削者、ザダ』1体のみ対象にで『二人組の叩き伏せ』唱えた際、単体対象にしたのにコピーされません。
そのプレイが敗着となりクイックドラフトで敗戦しました。
ジェム補填をお願いします。1 vote -
Game frozen before the draw.
After opponent selection, but prior to the draw the game froze. So I restarted Arena, and it brought me back into my game with the same opponent. But, this time my avatar switched to their avatar, and after the match, the rank graphic was all distorted. I would normally just cast this to the side but it has happened to me multiple times a day and this last week.
1 vote
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