MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13701 results found
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Cards that says "activated abilities can't be activated" they do NOT work it all
Cards that says "activated abilities can't be activated" Like "LawMage's Binding" and "Faith's Fetters" they do NOT work it all. Players that have enchanted permanents with those cards/enchantments still can activating abilities like if those cards didn't exist.
12 votes -
Tier does not increase with victories
Tier will decrease to minimum level, but never increase up on wins. Appear to be stuck on Gold3/4
8 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes -
defeat screen pause
Somewhere along the way the defeat (and possibly victory screen) was updated to include a longer pause, no timer, no indicator to move on, and you just have to stare at the "Defeat" screen for an extended period of time. Maybe it's just me, but i get it, the game ended in my defeat. Why I am obligated now to stare at it? I was thinking, maybe this means I won't have 10-20 seconds of black screens and waiting for server messages anymore but those are still there. If this isn't a required pause, I am recommending it be set…
6 votes -
Valakut Exploration Not dealing the correct amount of damage
Card rules say that "At the beginning of your end step, if there are cards exiled with Valakut Exploration, put them into their owners graveyard, then Valakut Exploration does that much damage to each opponent"...even if I have multiple cards exiled with Valaku Exploration, it still only does one point of damage.
5 votes -
3 votes
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Stack Manipulation Timeout
on the field was 3 bishops of wings, a divine visitation and heliod...(great combo i get it) but on his blocking and losing angels to my op swissarmy giant( aka the crystaline giant) i killed 24 of his angels causing 75 triggers of the bishops/divine visitation/heliod...it should not of timed me out for his stack triggers causing me to lose cause of the time...this is the 3rd time in the last week this has happened
8 votes -
Game disconnected mid game
Game disconnected mid game, looked at a black screen for several minutes. Restarted client still a black screen, restarted one more time and it loaded out of match with a match loss. Can I get reimbursed for that event?
17 votes -
Level up but didn't recieve Mastery Pass Reward Mythic
Level up but didn't recieve Mastery Pass Reward Mythic
39 votes -
Constructed Rank went down after winning a match
My constructed rank lost a pip after I won a match with a new deck in Play mode
7 votes -
app resets after phone lock
app resets if phone is accidentally locked using power button
2 votes -
Connection with Server
It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.
23 votes -
Banned Cards Standard
I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.
10 votes -
dark intimidations selection failed
Opponent cast Dark Intimidations which I let resolve. I select a thopter token to sacrifice. At this point I am no longer able to select a creature, the game still asks me to select a creature to select and the thopter is still on the battlefield. After all my timeouts are burned none of my creatures are sacrificed and the rest of the card resolves as normal.
Arena on PC and log attached
4 votes -
Going from 6 emotes to 5 emotes in the profile tab can prevent using emotes in game.
Steps to reproduce:
Have six expansion unique emotes toggled on for your profile.
Enter any game of magic arena and navigate to the lone expansion emote on it's own page. (as opposed to the other five expansion emotes grouped together.)
Complete the game. Whether you use the emote or close the in game emote tab or leave the in game emote tab open at this time does not matter.
Navigate to the profile tab, then to emotes. Here You can add or remove emotes that can be used in game. Deselect any one of the six expansion emotes and confirm.
…
6 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
22 votes -
Treasure Token Priority
Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)
The game state was 5 lands, 1 treasure token.
Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.The game skipped to attackers after chieftain was played and skipped my ability to play instigator.
12 votes -
Game freezed
Game just freezed while i was playing a ranked match. i am kinda upset because i lost rank points when actually i was winning the game
6 votes -
the enchantment aura light of promise doens't work. whenever i get life, the enchanted creature doenst't get +1/+1 counters. tried it on
the enchantment aura light of promise doens't work.
whenever i get life, the enchanted creature doenst't get +1/+1 counters.
tried it on a creature of an opponent, suddenly it worked, but not for my creatures.
5 votes -
Shrine Bug
I'm on a PC. I'm playing a Shrine deck (standard). I had a the Stone Fangs (black) and Calm Waters (blue) Shrines down. Between the two triggers I got an error message on the screen each time. I didn't note any problems with the game, just the error popping up. If I didn't have the blue shrine trigger after the black shrine, I didn't get the error at all.
Also, a second minor bug - on the Ikora battlefield, once the stone monoliths are broken and fall apart, the two large crystals no longer make crystal sounds, they make rock…
4 votes
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