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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13950 results found

  1. Explore non-land card bug

    I am playing on PC

    -Give us the steps to reproduce the bug
    Activate a Map token, targeting a creature I control.
    If the top card of my library is a non-land, attempt to put it in my graveyard.
    the UI shows the card in the graveyard pile.
    the card stays on top of my library.

    • Enter the actual results you’re experiencing
      Cannot move non-land cards from the top of my library to my graveyard when using the Explore ability.

    • Enter the expected results of the feature
      When I put the top card of my library in the "graveyard" section…

    2 votes

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  2. 対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されない

    対戦相手が使った「放題」の呪文で、どのモードを選択したのかが表示されなかった
    対応して取れる手段が分からずに何もできなかった

    3 votes

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  3. Ward pay 2 life is not allowing spells to resolve

    Playing against gissa I targeted her 2 times with different cards. Both times I agreed to pay life but the spells never resolved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Cryptic coat Cloak on mobile

    On Android, playing mobile arena, when using cryptic coat to cloak cards, there is no option available to flip them over

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Enchantment destroyed, but not visually (Get Lost + By Elspeth's Command)

    I have encountered a bug!
    I used Get Lost on an opponent's By Elspeth's Command. When I did so, I experienced a slight hitch in the graphics. Two map tokens appeared on my opponent's battlefield (as expected), and their enchantment did not go away. However, the opponent did not use their enchantment at the start of their combat phases, so I do think it registered as destroyed on their end. Not sure if this is a problem with these two particular spells interacting or a rare problem with enchantment destruction in general. (See screenshot)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Reporting Possible Cheater

    At about 9:40am CST on May 11th (Timing is near end of my match when I checked time), I had encountered suspicious odds vs an opponent named "bakalla", and I thought I should push this one over in case they were using a subtle cheat to force my topdeck to be only forests for draw after draw after draw in a brawl match.

    There were

    I had already thinned my deck to about 10 lands remaining playing a landfall deck, but I could not draw any cards despite this, for soooo many turns straight while above 55 cards still remained…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. daily

    I'm at PC.
    Daily Rewards gonna change when I play with bots.
    I think 4 time win rewards is not 100 gold but, after playing with bots its gonna change. Its only look like I can get 100 gold but it was correct one.
    I know which is correct but maybe newbie gonna confuse.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game keeps disconnecting then stalling out

    The game giving a disconnect message - "waiting to connect to server..."

    Then after a few minutes it says the window of "surrender, reconnect, quit"

    Push reconnect and then it shows the game again but doesn't re-connect.

    1 vote

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  9. Bug - Return the Favor is not copying Arcane Bombardment's triggered ability

    Return the Favor should be triggering Arcane Bombardment's ability again. It works when casting Return the Favor from your hand, but not when being triggered by Arcane Bombardment. When it should show the copied trigger of Arcane Bombardment, the game seems to just skip that step and move on. This is functionality that recently used to work: video example attached.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Incorrect game loss with infinite loops

    1. Stèps to reproduce the bug: Perform any series of actions which can be performed in a loop, and which progress the game state in some way.
      Attempt to demonstrate the loop and how it will result in a game-winning outcome.
      Forced to manually iterate and suffer a game loss when timer runs out.
      Section 729 of the comprehensive rules not properly implemented in Arena.

    2. This bug exists on all platforms

    3. Forced game loss, timer runs out while trying to iterate game-winning actions.

    4. Expected outcome: Some sort of method for shortcutting actions which can be infinitely looped

    5. Examples abound.

    6. The best…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Invalid Token Created with Calamity, Galloping Inferno

    Opponent saddled Calamity, Galloping Inferno with VIsage Bandit and then attacked. Opponent was able to create two token copies of Marauding Sphinx, which was tapped with Stop Cold and therefore could not have been used to saddle Calamity.

    1 vote

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  12. Rush of Dread

    Rush of Dread is not working appropriately on arena. Losing half your life rounded up is not your entire life total. I had 48 life, half would bring me to 24...not 0. It has happened multiple times and has been reported. Fix the card or ban it on arena if it's not going to work correctly.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Arena crashes seconds after I boot up (since the OTJ Alchemy release)

    Ever since the OTJ Alchemy update, I have not been able to play for more than one match. For the last 2 or 3 days, Arena is up for under 20 seconds. I am unable to even go to another page before the game just crashes.

    1 vote

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  14. Card sounds

    Cards don’t make sound when they’re played anymore. Very recently, it used to be when I’d play a Wraith (Nazgül), they’d make the Nazgül screech sound when played and hit the field. Since then, the game doesn’t do that. I’d like to get my sound effects for cards back please.

    1 vote

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  15. bug with laughing jasper flint

    There is a bug with laughing jasper flint.
    When laughing jasper flint made mystical tether available for me to play from the opponent. While playing it as a sorcery it cost me 5 mana to play mystical tether as opposed to 3 mana. I was not given the option to cast it as a sorcery for 3 mana. It just said it cost 5 mana in my hand.
    Now due to this bug, my deck is at a disadvantage for the rest of this draft.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Malcolm, Alluring Scoundrel

    I was unable to counter a spell my opponent cast using malcolm

    1 vote

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  17. Skeletal Swarming

    Skeletal Swarming is not functioning properly. Played it, attacked with a skeleton, skeleton died, one token was generated. Should've been two based on the card text

    1 vote

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  18. Unable to cast

    Hi, I was playing a quick draft DMU, 3 different turns in a row with nothing in play to prevent it I was unable to cast Urborg Repossesion, the spell did not work and did not do anything and it was not possible to cast it or use it. This bug prevented me from winning, and even if I did win, the spell should work, I am sad since this was a paid event. Can you please help me? thank you.

    3 votes

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  19. 2 votes

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  20. Triumphant adventurer

    Triumphant adventurer doesn't stay tapped when targeted by frost lynx. I checked the text of triumphant adventurer and nothing says it can be untapped by its controller.

    1 vote

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