MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1992 results found
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Mythic Rank Not Changing after Several Games
Playing via Steam client on Linux.
I am currently 5-0 in an ATLA premier draft.
After my first game my rank was #1512. After each game, up and including the one I just completed, it's still displayed as #1512.4 votes -
infinite combo
marauding blight priest and exquisite blood is a ******** combo that should be banned
4 votes -
premier draft
Was able to start a premier draft but game is stuck on opening hands, timeout is stuck flashing about to run out constantly, don't want to lose because of a bug so I've just been sitting here for like 30 mins and just as I've typed that the event has closed, I cannot see it and my token is gone.
4 votes -
Cant do any actions on arena omnisciense draft avatar
While playing omniscience draft on my Android phone, I found and wasn't able to do any actions, and eventually timed out. This happened 3 times in a row making me loose the draft... I had 0 defeats
4 votes -
Blank board on game start after disconnect
PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.
4 votes -
Match do not start
Can't start a game or even concede at Historic matches. I'm trying for hours and the MTG Arena Status page says everything's fine. The opening hand do not load. Nothing ever happens. It appears to freeze eternally. I have to ctrl + f4 to close it, otherwise, I'm just stuck.
4 votes -
Sokka's Haiku unable to cast during Omniscience Quick Draft Event
Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.
4 votes -
Visual bug where I can't see my cards
My cards now show as only black and red backgrounds with no text, no images and only show the mana cost
4 votes -
Cannot Read Card Names or Power/Toughness of Creatures
I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.
4 votes -
weekly and daily rewards don't fully reset
Sunday Dec 21 my rewards for both daily and weekly were reset except it said I had 3 wins. (i haven't played since the reset). Last day I played I had 3 wins. This has happened multiple Sundays in a row and since rewards are weighted highly on your first 4 wins I'm missing out on a lot of gold and gems.
4 votes -
Premier Draft Deck Building Screen Issue
On the deck building screen for the currently ongoing Avatar Premier Draft, if you edit your deck and then move to the deck details screen, you will no longer be able to return to the editing screen, and the only way to return is to select Change Deck.
4 votes -
Hofri Ghostforge + Token Doubler Gamecrash
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
4 votes -
Inspect Deck Button
The inspect deck button is broken and it’s really irritating. I’m trying to look at the deck stats, but if I forget and click that button to look at my decks makeup, then I get stuck there and can’t leave. Then my deck can’t save and I need to build it all over again.
4 votes -
Brushwagg
Brushwagg textures missing since this Avatar set update
4 votes -
Kona, Rescue Beastie
Frankly supprised you never banned kona after the whole abuello's debacle when kona is creating the same kind of horible gameplay. where you have to sit around and wait while cycling thorugh 185 different priority checks. (that you cant skip without tapping out and playing whatever interaction you have (and need to save for the 1 or 2 wincons) and this is my biggest issue, you liable to time out from priority checks long before you need to cast the interaction costing you the win you might otherwise deserve.
just get of omniscience allready. its never gonna make for good…
4 votes -
Wan Shi Tong, All-Knowing inconsistencies
Wan Shi Tong, All Knowing and Dutiful Knowledge Seeker were printed in the TLE.
These cards have triggered abilities that trigger "Whenever one or more cards are put into a library from anywhere"
Cards like Impulse and Anticipate that look at a number of cards, put one into your hand , and "the rest on the bottom" do not trigger these cards on Arena.
Cards like Moment of Truth and Sleight of Hand that look at a number of cards, but instruct to put only 1 cards on the bottom (one on the bottom, the other on the bottom) do…4 votes -
The game changed my card choices.
The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and…
4 votes -
Earthbend March of the World Ooze
Earthbending a land before or after playing March of the World Ooze does not change the land's power/toughness to 6/6
4 votes -
Jump In - Cant claim last reward
I've been facing varied samples of minor technical issues since the release of ATLA's set. Now, playing the jump-in I cant claim the last reward, even tho I've had more than 7 wins. Its not a big issues, but just wanted to report. Ty!
4 votes -
Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes
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